Organizational performance concerns the execution or accomplishment of an organizational task or series of tasks according to some specified goal, standard, expectation, milestone, or measurement level. This entry examines the various perspectives on organizational performance, types of organizational performance, and assessments of organizational performance. The entry also discusses the various linkages between organizational reputation and corporate reputation, including the influence of performance on reputation, performance as a reputation attribute, and the effects of reputation on organizational performance.

Perspectives on Organizational Performance

Organizational performance has been defined from three different perspectives: (1) the goal approach defines organizational performance in terms of organizational goals, whether stated explicitly or inferred and whether from the organization, its members, or stakeholders; (2) the systems resource approach defines organizational performance in terms ...

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