Noncooperation Rate

Noncooperation occurs when a research unit is able to cooperate but clearly demonstrates that it will not take required steps to complete the research process. The noncooperation rate compares the number of research units that refuse to cooperate to the number of all potentially eligible units. Noncooperation, along with noncontacts, compromises the majority of survey non-response. In survey research, noncooperation often takes three basic forms:

  • Household refusals refer to the refusals that occur shortly after the household has been requested to participate in the research and before a designated respondent has been selected from within the household. The reasons of household refusals often involve “Not interested,” “Don't have time,” and “Don't do surveys.” No comment hang-ups during a telephone interviewer's introduction of the survey often ...
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