SAGE Reference - Sociology of Work: An Encyclopedia

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Control, Workplace

By: Paul Thompson
In: Sociology of Work: An Encyclopedia
Edited by: Vicki Smith
Subject:Organizational Psychology, Sociology of Work (general), Organizational Theory
Keywords:call centers; labor; managerial prerogative; paternalism; responsible autonomy; Richard Edwards; staff

There are a variety of types and typologies of control used by employers and their managerial agents to influence workplace processes and outcomes. This variety of concepts indicates that times and practices change, and that social scientists do not always agree ...

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  Thompson, P. (2013). Control, workplace. In V. Smith (Ed.), Sociology of work: An encyclopedia (Vol. 1, pp. 128-134). SAGE Publications, Inc., https://dx.doi.org/10.4135/9781452276199.n47
  
  Thompson, Paul. "Control, Workplace." In Sociology of Work: An Encyclopedia, edited by Smith, Vicki, 128-34. Thousand Oaks, CA: SAGE Publications, Inc., 2013. https://dx.doi.org/10.4135/9781452276199.n47.
  
  Thompson, P. 2013. Control, Workplace. In: Vicki Smith Editor, 2013. Sociology of Work: An Encyclopedia, Thousand Oaks, CA: SAGE Publications, Inc. pp. 128-134 Available at: <https://dx.doi.org/10.4135/9781452276199.n47> [Accessed 19 Aug 2022].
  
  Thompson, Paul. "Control, Workplace." Sociology of Work: An Encyclopedia. Edited by Vicki Smith. Vol. 1. Thousand Oaks: SAGE Publications, Inc., 2013, pp. 128-34. SAGE Knowledge. 19 Aug 2022, doi: https://dx.doi.org/10.4135/9781452276199.n47.
  
  Thompson, Paul (2013). Control, workplace In: Smith, Vicki (Ed.),Control, workplace Sociology of work: An encyclopedia Vol. 1. Thousand Oaks, CA: SAGE Publications, Inc.; 2013:128-134. doi:10.4135/9781452276199.n47
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