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Soft Skills

  • By: Peter Cappelli & Shinjae Won
  • In: Sociology of Work: An Encyclopedia
  • Edited by: Vicki Smith
  • Subject:Organizational Psychology, Sociology of Work (general), Organizational Theory

The term soft skills refers to the understanding of people and the ability to manage them in social contexts. Its origin is typically traced to psychologist E. L. Thorndike, who distinguished intelligence concerning people from that concerning objects and ideas. ...

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