Stress, Job-Related

Job stress is a process through which occupational demands and psychological experiences (stressors) result in transitory strains and more persisting mental and physical changes for employees. Workplace stressors may lead to experienced stress, which in turn may lead to outcomes of stress. Job stress also produces adverse consequences for organizations. Work was cited as a source of stress by 58% of respondents to the American Psychological Association’s survey on stress in America in 2016, making it the second most reported source of stress for Americans. When employees have [Page 3287]expectations or demands that they cannot fulfill because of their capabilities, resources, or needs, job stress may occur. A further understanding of the causes of workplace stress, as well as its consequences and preventive measures, benefits ...