Employee Monitoring and Surveillance

[Page 1081]With respect to external representation, performance, hours, and expenses, companies have always been concerned about the loss of trade secrets and misrepresentations by employees, as well as triple-bottom-line issues such as perceptions of the company in the context of social and environmental issues. Furthermore, because of laws requiring extensive protection of client data and reporting in the case of privacy information breaches, organizations are resorting to measures more extensive than ever to make sure that such data are not compromised by employees. Employee monitoring and surveillance involve the activities taken on by an organization to observe its employees and their activities, usually, but not always, related to the employees’ jobs. Employee monitoring often begins before the hiring decision is made, as the organization performs ...