Crisis Management

The field of crisis management (CM) attempts to mitigate the losses incurred when a crisis occurs, to prevent crises that could occur in the future and to learn from the tragedies that happened. There is no complete and consensual definition of what an organizational crisis is, but it is often defined as a low-probability but high-impact event that threatens an organization’s existence by disrupting its normal operations and its social legitimacy and by impacting negatively its social and ecological contexts. An organizational crisis can be distinguished from a natural disaster in that it implies human responsibility; furthermore, it is usually a highly complex event, both in terms of its genesis and its consequences.

CM shows nowadays strong growth both in practice through the consulting industry and ...