SAGE Reference - The SAGE Encyclopedia of Qualitative Research Methods

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Critical Incident Technique

By: William A. Borgen, Norman E. Amundson & Lee D. Butterfield
In: The SAGE Encyclopedia of Qualitative Research Methods
Edited by: Lisa M. Given
Subject:Qualitative Research

The critical incident technique (CIT) is a qualitative research method with roots in industrial and organizational psychology. Early use of the CIT was developed by John Flanagan and focused primarily on determining the job requirements critical for success in a variety ...

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  Borgen, W., Amundson, N., & Butterfield, L. (2008). Critical incident technique. In L. M. Given (Ed.), The SAGE encyclopedia of qualitative research methods (pp. 159-160). SAGE Publications, Inc., https://www.doi.org/10.4135/9781412963909.n84
  
  Borgen, William A., Norman E. Amundson, and Lee D. Butterfield. "Critical Incident Technique." In The SAGE Encyclopedia of Qualitative Research Methods, edited by Given, Lisa M., 159-60. Thousand Oaks, CA: SAGE Publications, Inc., 2008. http://dx.doi.org/10.4135/9781412963909.n84.
  
  Borgen, W., Amundson, N. and Butterfield, L. 2008. Critical Incident Technique. In: Lisa M. Given Editor, 2008. The SAGE Encyclopedia of Qualitative Research Methods, Thousand Oaks, CA: SAGE Publications, Inc. pp. 159-160 Available at: <http://www.doi.org/10.4135/9781412963909.n84> [Accessed 22 Jun 2021].
  
  Borgen, William A., et al. "Critical Incident Technique." The SAGE Encyclopedia of Qualitative Research Methods. Edited by Lisa M. Given. Thousand Oaks: SAGE Publications, Inc., 2008, pp. 159-60. SAGE Knowledge. 22 Jun 2021, doi: http://www.doi.org/10.4135/9781412963909.n84.
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