Job Stress Assessment (JSA) stands for methods claiming to capture stress in occupational settings. Consequently, JSA deals with phenomena occurring at work, like drop in performance and productivity, psychological and somatic complaints as well as health disorders attributed to work conditions. These phenomena are conceived as the result of a process called stress which is induced by stressors and leads to strain (stress reactions).
Assessment Approaches and Models
Basic Common Assumptions of Stress Models
In the history of stress research (see e.g. Appley & Trumbell, 1986) some approaches focused on physiological and behavioural response patterns as stress reactions (e.g. Cannon, Mason, Selye, Levi, Frankenhaeuser, Ursin) and some identified and differentiated stressors (e.g. Dohrenwend). Others promoted the modelling of the mediating stress process between stressors and strain as an ...