Process Consultation

Group interactions involve both content and process. Content is what the group is doing. Content includes the group's objective, agenda, discussion topics, and so forth. The content defines the reason the group is getting together. Process is how the group conducts its work. Process includes how the group achieves its objective, moves through its agenda, discusses its topics, and so forth. Process consultation is an intervention in which an individual, typically from outside the group, helps the group members become more aware of how they do things and then use this awareness to enhance how they operate together.

Process consultation is important to group processes because it can enhance a group's ability to perform its tasks and develop positive relations among its members. This entry describes ...