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In its broadest sense, electronic government, more popularly referred to as e-government, is the use of information and communications technologies by governments to operate more effectively and transparently; to provide more and better information and services to the public; and to facilitate the participation of individuals, businesses, and groups throughout society in their own governance. Another, more succinct, way of putting this may be that e-government is the use of electronic technology to facilitate better and more open government and governance. There is now a common understanding of e-government as encompassing most or all of the components noted above, even if there is still some level of controversy among academics and practitioners as to the proper scope and definition of e-government and its subcomponents in ...

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