• Entry
  • Reader's guide
  • Entries A-Z
  • Subject index

Bureaucracy, Street-Level

Throughout the world, legislators and government administrators have increasingly called for greater accountability and improved performance in the delivery of public services, reflecting in part the continuing influence of the theory of new public management that stresses more ...

    • Loading...
    locked icon

    Sign in to access this content

    Get a 30 day FREE TRIAL

    • Watch videos from a variety of sources bringing classroom topics to life
    • Read modern, diverse business cases
    • Explore hundreds of books and reference titles