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Service Quality

Gilbert B. Siegel

In: Encyclopedia of Governance

Service Quality

Edited by: Mark Bevir

DOI: http://dx.doi.org/10.4135/9781412952613.n491

Subject: Governance

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Citations

Siegel, G. (2007). Service quality. In M. Bevir (Ed.), Encyclopedia of governance (Vol. 1, pp. 872-872). Thousand Oaks, CA: SAGE Publications, Inc. doi: 10.4135/9781412952613.n491

Siegel, Gilbert B. "Service Quality." In Encyclopedia of Governance, edited by Mark Bevir, 872. Thousand Oaks, CA: SAGE Publications, Inc., 2007. doi: 10.4135/9781412952613.n491.

Siegel, G 2007, 'Service quality', in Bevir, M (ed.), Encyclopedia of governance, SAGE Publications, Inc., Thousand Oaks, CA, pp. 872, viewed 23 September 2019, doi: 10.4135/9781412952613.n491.

Siegel, Gilbert B. "Service Quality." Encyclopedia of Governance. Ed. Mark Bevir. Vol. 1. Thousand Oaks: SAGE Publications, Inc., 2007. 872. SAGE Knowledge. Web. 23 Sep. 2019, doi: 10.4135/9781412952613.n491.

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