• Entry
  • Reader's guide
  • Entries A-Z
  • Subject index

Service delivery can be defined as a process whereby governments deliver publicly identified goods and services to citizens or the community through various mechanisms, instruments, and relationships. Service delivery is a term that has gained prominence in the governance ...

    • Loading...
    locked icon

    Sign in to access this content

    Get a 30 day FREE TRIAL

    • Watch videos from a variety of sources bringing classroom topics to life
    • Read modern, diverse business cases
    • Explore hundreds of books and reference titles