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Electronic surveys have revolutionized the way evaluators and researchers collect information. The growth of Internet service providers has made electronic mail communication and the World Wide Web broadly accessible. The ubiquity of desktop and portable computing and Internet connectivity has prompted many evaluators to turn to these communication forms for data collection.

Electronic surveys appear on a computer screen just as they would in hand. Distributed as Web forms on the Internet, a unique location gives all respondents access the survey. Web-based surveys are developed with design tools and can accommodate any range of item types, including dichotomous answer questions (yes-no, true-false), multiple-choice, ranking and scaled response options, and open-ended questions. When the survey is complete, the respondent hits a “submit” button and the raw data ...

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