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In March 1977, President Clinton appointed the Advisory Commission on Consumer Protection and Quality in the Health Care Industry (referred to here as the Commission) to develop a “Consumer Bill of Rights” to promote and ensure health care quality and value and to protect consumers and workers in the health care system. The Commission was composed of 34 members selected from the private sector. Members included representatives of consumer advocacy groups; institutional health care providers; health care professionals; health care insurers; health care purchasers; state and local government representatives; and experts in health care quality, financing, and administration. In November 1997, the Commission submitted a report to the president containing the Patients' Bill of Rights.

The Patients' Bill of Rights has three major objectives: (1) ...

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