SAGE Reference - Encyclopedia of Transportation: Social Science and Policy

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Airline Service Quality Modeling

In: Encyclopedia of Transportation: Social Science and Policy
Edited by: Mark Garrett
Subject:Public Policy (general), Transport Planning
Keywords:airlines; flight; service quality

Quality of service index (QSI) models are used to estimate market shares and passenger volumes. QSI models were developed by the U.S. government in 1957 and were used during the regulation era to evaluate carriers' requests to increase fares on specific ...

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  Garrett, M. (2014). Airline service quality modeling. In Encyclopedia of transportation: Social science and policy (Vol. 1, pp. 100-101). SAGE Publications, Inc., https://dx.doi.org/10.4135/9781483346526.n37
  
  Garrett, Mark. "Airline Service Quality Modeling." In Encyclopedia of Transportation: Social Science and Policy, edited by Garrett, Mark, 100-101. Thousand Oaks, CA: SAGE Publications, Inc., 2014. https://dx.doi.org/10.4135/9781483346526.n37.
  
  Garrett, M. 2014. Airline Service Quality Modeling. In: Mark Garrett Editor, 2014. Encyclopedia of Transportation: Social Science and Policy, Thousand Oaks, CA: SAGE Publications, Inc. pp. 100-101 Available at: <https://dx.doi.org/10.4135/9781483346526.n37> [Accessed 24 May 2022].
  
  Garrett, Mark. "Airline Service Quality Modeling." Encyclopedia of Transportation: Social Science and Policy. Edited by Vol. 1. Thousand Oaks: SAGE Publications, Inc., 2014, pp. 100-101. SAGE Knowledge. 24 May 2022, doi: https://dx.doi.org/10.4135/9781483346526.n37.
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