SAGE Reference - Encyclopedia of Social Media and Politics

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Social Listening

By: Shirley M. Crawley
In: Encyclopedia of Social Media and Politics
Edited by: Kerric Harvey
Subject:Political Communications, Political Communication, Social Media

Social listening consists of listening and responding to the conversation about individuals and businesses on social media Web sites. The majority of businesses have a social media presence on the Internet. Their presence is established through Facebook, Twitter, blogs, and other ...

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  Crawley, S. (2014). Social listening. In K. Harvey (Ed.), Encyclopedia of social media and politics (pp. 1152-1153). SAGE Publications, Inc., https://dx.doi.org/10.4135/9781452244723.n482
  
  Crawley, Shirley M. "Social Listening." In Encyclopedia of Social Media and Politics, edited by Harvey, Kerric, 1152-53. Thousand Oaks, CA: SAGE Publications, Inc., 2014. https://dx.doi.org/10.4135/9781452244723.n482.
  
  Crawley, S. 2014. Social Listening. In: Kerric Harvey Editor, 2014. Encyclopedia of Social Media and Politics, Thousand Oaks, CA: SAGE Publications, Inc. pp. 1152-1153 Available at: <https://dx.doi.org/10.4135/9781452244723.n482> [Accessed 1 Jul 2022].
  
  Crawley, Shirley M. "Social Listening." Encyclopedia of Social Media and Politics. Edited by Kerric Harvey. Thousand Oaks: SAGE Publications, Inc., 2014, pp. 1152-53. SAGE Knowledge. 1 Jul 2022, doi: https://dx.doi.org/10.4135/9781452244723.n482.
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