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Social Listening

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Crawley, S. (2014). Social listening. In K. Harvey (Ed.), Encyclopedia of social media and politics (pp. 1152-1153). Thousand Oaks, CA: SAGE Publications, Inc. doi: 10.4135/9781452244723.n482

Crawley, Shirley M. "Social Listening." In Encyclopedia of Social Media and Politics, edited by Kerric Harvey, 1152-1153. Thousand Oaks, CA: SAGE Publications, Inc., 2014. doi: 10.4135/9781452244723.n482.

Crawley, S 2014, 'Social listening', in Harvey, K (ed.), Encyclopedia of social media and politics, SAGE Publications, Inc., Thousand Oaks, CA, pp. 1152-1153, viewed 23 January 2020, doi: 10.4135/9781452244723.n482.

Crawley, Shirley M. "Social Listening." Encyclopedia of Social Media and Politics. Ed. Kerric Harvey. Thousand Oaks: SAGE Publications, Inc., 2014. 1152-1153. SAGE Knowledge. Web. 23 Jan. 2020, doi: 10.4135/9781452244723.n482.

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