Command and Control

All organizations require some form of direction and focus to achieve their goals and fulfill their purpose. The reason for this is straightforward; organizations are composed of people, and people have their own ideas about what they ought to do. Direction and focus within the organization’s structure avoid the chaos of individual agendas within an organization. Someone or some entity in the organization needs to decide what to do, when to do it, where to do it, and how to do it. Thus, musical orchestras need conductors; schools need principals or superintendents; corporations need chief executive officers. That entity, whether identified as a person or a group, uses information to make the direction and focus real. Generally, the function of direction is called leadership, an ...