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Bias in Service Delivery

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Chapman, S. (2014). Bias in service delivery. In L. H. Cousins (Ed.), Encyclopedia of human services and diversity (Vol. 1, pp. 140-142). Thousand Oaks, CA: SAGE Publications, Inc. doi: 10.4135/9781483346663.n62

Chapman, Sheryl Brissett. "Bias in Service Delivery." In Encyclopedia of Human Services and Diversity, edited by Linwood H. Cousins, 140-142. Thousand Oaks, CA: SAGE Publications, Inc., 2014. doi: 10.4135/9781483346663.n62.

Chapman, S 2014, 'Bias in service delivery', in Cousins, LH (ed.), Encyclopedia of human services and diversity, SAGE Publications, Inc., Thousand Oaks, CA, pp. 140-142, viewed 21 October 2019, doi: 10.4135/9781483346663.n62.

Chapman, Sheryl Brissett. "Bias in Service Delivery." Encyclopedia of Human Services and Diversity. Ed. Linwood H. Cousins. Vol. 1. Thousand Oaks: SAGE Publications, Inc., 2014. 140-142. SAGE Knowledge. Web. 21 Oct. 2019, doi: 10.4135/9781483346663.n62.

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