SAGE Reference - Encyclopedia of Human Services and Diversity

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Bias in Service Delivery

By: Sheryl Brissett Chapman
In: Encyclopedia of Human Services and Diversity
Edited by: Linwood H. Cousins
Subject:Community Mental Health
Keywords:bias; child welfare; codes of ethics; service delivery; social service policy; unconscious; victim blaming

The effective delivery of direct services is fraught with opportunities for human bias, both conscious and unconscious, simply due to its well-established reliance on human interpersonal exchange and the professional utilization of various assessment and intervention ...

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  Chapman, S. (2014). Bias in service delivery. In L. H. Cousins (Ed.), Encyclopedia of human services and diversity (Vol. 1, pp. 140-142). SAGE Publications, Inc., https://dx.doi.org/10.4135/9781483346663.n62
  
  Chapman, Sheryl Brissett. "Bias in Service Delivery." In Encyclopedia of Human Services and Diversity, edited by Cousins, Linwood H., 140-42. Thousand Oaks, CA: SAGE Publications, Inc., 2014. https://dx.doi.org/10.4135/9781483346663.n62.
  
  Chapman, S. 2014. Bias in Service Delivery. In: Linwood H. Cousins Editor, 2014. Encyclopedia of Human Services and Diversity, Thousand Oaks, CA: SAGE Publications, Inc. pp. 140-142 Available at: <https://dx.doi.org/10.4135/9781483346663.n62> [Accessed 19 May 2022].
  
  Chapman, Sheryl Brissett. "Bias in Service Delivery." Encyclopedia of Human Services and Diversity. Edited by Linwood H. Cousins. Vol. 1. Thousand Oaks: SAGE Publications, Inc., 2014, pp. 140-42. SAGE Knowledge. 19 May 2022, doi: https://dx.doi.org/10.4135/9781483346663.n62.
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