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Citizen Surveys
An integral part of modern policing is getting feedback from the community being served. Traditionally, police obtained citizen feedback by holding community meetings in venues such as local churches, community centers, or schools. With the advent of computers and the increased ability to analyze data, many police departments have borrowed the concept of marketing surveys from the private sector to evaluate community demands and how they respond to community needs.
Citizen surveys provide multiple advantages to police agencies. The first lies in the relatively low cost associated with the administration of the surveys and tabulation of the results. A well-designed survey can be printed numerous times and used over multiple years. The second benefit lies in the ability to study results over time. Of course, comparisons ...
- Changing Agency Culture
- Agency Mission and Values, Changes in
- Community Policing, Discretionary Authority Under
- Community Policing: Resources, Time, and Finances in Support of
- Customer-Based Policing
- Decentralizing the Organization/Organizational Change
- Implementation of Community Policing
- Involving Local Businesses
- Learning Organization
- Measuring Officer Performance
- Officers’ Job Satisfaction
- Publicity Campaigns
- Recruiting for Quality and Diversity
- Roles, Chief Executives’
- Roles, First-Line Supervisors’
- Roles, Middle Managers’
- Roles, Officers’
- Strategic Planning
- Crime Analysis: Technologies and Techniques
- Evaluation and Assessment
- Foundations: Evolution of Community Policing and Problem Solving
- Broken Windows Theory
- Building Partnerships and Stakeholders
- Citizen Patrols
- Collaboration With Outside Agencies
- Community Cohesion and Empowerment
- Community Justice
- Community Policing and Problem Solving, Definition of
- Community Policing, Evolution of
- Community Policing: What It Is Not
- Community Prosecution
- Community, Definition of
- Crime Prevention Through Environmental Design
- Directed Patrol, Studies of
- Evidence-Based Policing
- Fear of Crime
- Flint, Michigan, Experiment
- Foot Patrols
- Generations (Three) of Community Policing
- Intelligence-Led Policing
- International Community Policing
- Investigations, Community Policing Strategies for
- Kansas City Preventive Patrol Experiment
- Metropolitan Police Act of 1829
- Place-Based Policing
- Police Mission
- Police-Community Relations
- Policing, Three Eras of
- Predictive Policing
- Problem, Definition of
- Problem-Oriented Policing, Goldstein’s Development of
- Problem-Oriented Policing: Elements, Processes, Implications
- Problem-Solving Courts
- Problem-Solving Process (SARA)
- Restorative Justice
- Situational Crime Prevention
- Social Capital
- Team Policing
- Volunteers, Police Use of
- Wickersham Commission
- Future Considerations
- Public Safety Issues
- Supporting Legislation and National Organizations
- Center for Problem-Oriented Policing
- Community Oriented Policing Services, Office of
- Community Policing Consortium
- Executive Sessions on Policing
- Homeland Security
- National Center for Community Policing
- National Crime Prevention Council
- Neighborhood Associations
- Operation Weed and Seed
- Police Foundation
- Regional Community Policing Institutes
- Violent Crime Control and Law Enforcement Act of 1994
- Training and Curriculum
- “What Works”—Selected Strategies and Initiatives
- Colleges and Universities, Community Policing Strategies for
- Domestic Violence, Community Policing Strategies for
- Drug Crimes, Community Policing Strategies for
- Elderly Victimization, Community Policing Strategies for
- Gang Crimes, Community Policing Strategies for
- Immigrant Populations, Community Policing Strategies for
- Immigration: Issues, Law, and Police Training
- Public Housing, Community Policing Strategies for
- Repeat Victimization, Community Policing Strategies for
- Rural Areas, Community Policing in
- School Violence and Safety, Community Policing Strategies for
- State Police/Patrol, Community Policing Strategies for
- Traffic Problems, Community Policing Strategies for
- Youthful Offenders, Community Policing Strategies for
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