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Operations and Management

There is no one correct way to design the operation and management structure to support a distance or distributed learning system. Every unit is a unique entity constructed to respond to a defined set of resource parameters, mission statement, and program design. Identifying staff to address the functional needs of a project under development and providing adequate support resources are crucial to project success. A thorough understanding and process mapping of current processes can provide insights into potential bottlenecks, delays, or points of communication breakdowns. Creating project management systems that enable individual team members to monitor completion to date as well as plan for their inputs and contributions serves as a vital link in what is often a complicated and occasionally convoluted development cycle. Finally, ...

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