Uncertainty reduction theory (URT), formulated by Charles Berger and his colleagues, strives to explain how people communicate when they are unsure about their environment. The theory, in its original form, limited its claims to the context of strangers meeting for the first ...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles