Problem-Solving Consultation Model

In educational settings, consultation is a problemsolving approach in which a consultant and consultee work together to improve a student's learning situation in general education or special education classrooms. Successful problem solving during consultation is accomplished by relying on two critical procedures: deriving solutions based on accurate data and enabling the consultee to serve as the effective agent of change by directing the remediation of the problem.

One problem with school-based consultation, as traditionally practiced, is an overreliance on the verbal report of the consultee, who is usually the teacher. Because the purpose of the consultation process is to identify the degree to which a student's learning is influenced by the context in which learning occurs, to solve the problem with intervention, and to ...