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Jacqueline Coyle-Shapiro Interview

Video Type: Interview

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Summary

Dr. Jacqueline Coyle-Shapiro discusses psychological contracts and her research on the subject. A psychological contract in an organization captures what an employee believes the employer has promised to give them and what they need to do in return. Coyle-Shapiro discusses the different types of promises, study results in other countries, and the psychological contract in Indian slums between teachers and their students.

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