Client-Centeredness

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    • 00:02

      [MUSIC PLAYING][Client Centeredness]

    • 00:11

      HAZEL REID: One of the key conceptswithin career counseling would be client-centeredness.[Dr. Hazel Reid] And many prefer the term, person-centeredness.And it comes from the work of Rogersworking within counseling and psychotherapy.For practitioners, it means placing the clientat the center of the work.

    • 00:33

      HAZEL REID [continued]: And there are constraints around this because of course,many practitioners are working in situationswhere the service is funded.It may be an agency that is funded by governmentor another organization.And that funding may be dependent on reaching targets.

    • 00:54

      HAZEL REID [continued]: And so this can really put a constrainton what practitioners do.Most practitioners work well at workingwithin those constraints.So for example, they'd be adverse to placing somebodyinto an opportunity which wasn't of benefit to that person.So in terms of client-centeredness,

    • 01:16

      HAZEL REID [continued]: it's thinking about, what's best for the personthat I'm working with?And that's more than paying lip service to that.That does mean that we need to think about someof the constraints that the individual is also experiencingand whether or not what they want to dois something which is realistic at this point in time.

    • 01:38

      HAZEL REID [continued]: So to be client centered doesn't mean-- or to be personcentered-- that you don't take some directionwith your client.You do need to help.You do need to be useful to the client.But the important thing is to have a conversationwith the client to get from them what they think will be useful.

    • 01:59

      HAZEL REID [continued]: When we ask, for example, a young person,how can I be useful; what are you interested in and they say,I don't know, they probably do know;they just don't trust you enough just to tell you.So the important thing in order to beable to demonstrate and live being client centeredand person centered is to build rapport--

    • 02:22

      HAZEL REID [continued]: is to work alongside the client and to havea good degree of empathy.Empathy is not a skill that we can switch on and off.There's something rather chilling about that.So being client centered is a way of being,in order to ensure that the service iseffective and meaningful for the client.

Client-Centeredness

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Abstract

In counseling and psychotherapy, the notion of client centeredness refers to placing the client at the center of the therapeutic work. For career counselors this means that the therapist not only needs to be helpful and useful to the client but also needs to possess a good degree of empathy.

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Client-Centeredness

In counseling and psychotherapy, the notion of client centeredness refers to placing the client at the center of the therapeutic work. For career counselors this means that the therapist not only needs to be helpful and useful to the client but also needs to possess a good degree of empathy.

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