- Subject index
The SAGE Handbook of Tourism Management is a critical, state-of-the-art and authoritative review of tourism management, written by leading international thinkers and academics in the field. With a strong focus on applications of theories and concepts to tourism, the chapters in this volume are framed as critical synoptic pieces covering key developments, current issues and debates, and emerging trends and future considerations for the field. Part One: Approaching Tourism Part Two: Destination Applications Part Three: Marketing Applications Part Four: Tourism Product Markets Part Five: Technological Applications Part Six: Environmental Applications This handbook offers a fresh, contemporary and definitive look at tourism management, making it an essential resource for academics, researchers and students.
Chapter 37: Tourism and Corporate Social Responsibility
Tourism and Corporate Social Responsibility
As the negative impacts of tourism on the environment and society continue to gain more attention, organisations are expected to take more responsibility for the sustainable use of resources and their impact on societies. Corporate social responsibility (CSR) refers to all types of responsibility that organisations have on all aspects of making our society more sustainable. Hence CSR encompasses the economic, environmental, legal, ethical, and discretionary expectations that society has of an organisation at a given point in time (Carroll and Shabana, 2010). Responsibility is therefore the process of acknowledging and managing impacts, while sustainability is the performance achieved as an outcome. This ...