The SAGE Handbook of Strategic Supply Management


Edited by: Christine Harland, Guido Nassimbeni & Eugene Schneller

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  • Front Matter
  • Back Matter
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  • Part 1: Introduction to Strategic Supply Management

    Part 2: Levels of Strategic Supply Management

    Part 3: Perspectives on Strategic Supply Management

    Part 4: Issues in Strategic Supply Management

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    Notes on Contributors


    Christine M. Harland is Professor of Supply Strategy in the School of Management, University of Bath, UK, where she directs the research group Collaborative Research in Strategic Purchasing and Supply (CRiSPS). Her research impacts policy and practice in procurement in complex confederal public sector supply networks. Through comparative studies in the International Research Study of Public Procurement (IRSPP), Christine's work has furthered the role of procurement in commissioning, evidence-based procurement, and the strategic and policy role of procurement in the UN, NHS, and HM Treasury. As a Chartered Institute of Purchasing and Supply (CIPS) professor and a Fellow of CIPS, Christine has shaped the profession internationally, particularly in Australia and South Africa. Widely published in journals, she has co-authored the world's leading text and case book in operations management and co-edited a text on public procurement. Christine was President of the UK Health Care Supply Association from 2004 to 2011.

    Guido Nassimbeni is Professor of Economics and Business Strategy at the University of Udine (Italy), where he is Dean of the Management Engineering Faculty. He is member of the board of the Journal of Operations Management, Operations Management Research, and the Journal of Purchasing and Supply Management. His research interests are centered in the fields of purchasing and supply strategy, buyer–supplier interactions and relationships, and internationalization of manufacturing and supply activities. On these topics he has published several books and articles in a number of leading journals.

    Eugene Schneller is Professor of Supply Chain Management and Dean's Council of 100 Distinguished Scholar, Department of Supply Chain Management, WP Carey School of Business at Arizona State University. He co-directs the Health Sector Supply Chain Research Consortium. His book, Strategic Management of the Health Care Supply Chain, provides an assessment of the complex relationships linking hospitals, suppliers, distributors, and clinicians. Current research focusses on trust among channel participants, repositioning of supply chain leadership, diffusion of supply chain information technology, and centralization of supply chain within integrated delivery networks. He has scrutinized issues pertaining to the standardization for clinical preference items, policy pertaining to the proliferation of hip and knee implants, and group purchasing organization performance. His paper on ‘orchestration’ in the hospitalist movement was chosen as ‘Best Paper’ at the 2007 annual meeting of the British Academy of Management.


    Gian Luigi Albano is Head of Research and Development at Consip S.p.A., the Italian Public Procurement Agency. He obtained his PhD in Economics from the Université Catholique de Louvain (Belgium) and was permanent Lecturer at the Economics Department of University College London until 2005. Dr Albano's research topics comprise the law and economics of public procurement and auction theory. His research papers are published in international peer-reviewed journals such as the International Economic Review, Economic Theory, and the Public Contract Law Journal. He is currently invited professor at the Universities of Turin and LUISS “G Carli” (Rome) as well as invited lecturer at the International Training Centre of the International Labour Organization (ITC-ILO, Turin). Dr Albano serves as Associate Editor of the Journal of Public Procurement and is an expert on public procurement for the European Commission, the Inter-American Development Bank, the Organization for Economic Co-operation and Development (OECD), and the United Nations (UN).

    Markus Amann is Lecturer in Supply Chain Management (SCM) at Bundeswehr University Munich and Managing Director of the Research Center for Law and Management of Public Procurement. In 2009 he received a doctor's degree in business administration (Dr rer. pol.) from Bundeswehr University Munich. He also holds a diploma degree in business administration (Dipl.-Wirtsch.-Ing.) from Technical University Munich and a diploma degree in agricultural engineering (Dipl.-Ing. FH) from the University of Applied Sciences Weihenstephan. Since 2009, Markus has a teaching assignment for supply management at the University of Applied Sciences Salzburg. In 2008 he was a visiting researcher at the Centre for Research in Strategic Purchasing and Supply (CRiSPS), University of Bath. Markus’ research is focused on public procurement, purchasing, and supply management.

    Bjorn Axelsson is full Professor of Marketing at Stockholm School of Economics. His research interests include industrial networks, procurement, and marketing, especially solution business. He has had several research programs about sourcing of services. Axelsson has published several books such as Industrial Networks (ed. with Geoff Easton), Buying Business Services (with Finn Wynstra), Developing Sourcing Capabilities (ed. with Finn Wynstra and Frank Rozemeijer), and Professional Marketing (with Henrik Agndal). He has also published in journals such as Industrial Marketing Management, Journal of Purchasing and Supply Management, Journal of Operations Management, and Journal of Service Industry Management.

    Enrico Baraldi is full Professor of Industrial Engineering and Management at the Department of Engineering Sciences, Uppsala University. His research interests include industrial networks, product development, innovation management, business strategies, science and technology studies (STS), and academic entrepreneurship. A recent research project of his is concerned with the innovation and commercialization strategies of universities, as well as their effects in terms of the concrete utilization of science in society and industrial settings. The empirical settings featured in Baraldi's research include the furniture and apparel industries, information technology, biotechnologies, and eco-sustainability. Professor Baraldi has published in, for instance, California Management Review, Journal of Business Research, Industrial Marketing Management, International Journal of Innovation Management, and Technovation. He has also been guest editor for Journal of Business Research and Industrial Marketing Management.

    John Bessant, BSc, PhD, currently holds the Chair in Innovation and Entrepreneurship at the University of Exeter Business School. He previously worked at Imperial College, Cranfield, Brighton, and Sussex universities. In 2003 he was awarded a senior fellowship with the Advanced Institute for Management Research and elected a Fellow of the British Academy of Management, and in 2006, became a Fellow of the Sunningdale Institute. Author of 15 books and many articles, he has acted as advisor to various national governments, international bodies including the United Nations, The World Bank, and OECD, and companies including Lego, Novo Nordisk, Mars, Toyota, UBS, and Morgan Stanley.

    Kevin Burgess is a Senior Research Fellow at the Centre for Defence Acquisition at Cranfield University in the UK. He obtained his PhD from the Royal Melbourne Institute of Technology University, Melbourne, Australia. Dr Burgess's research interests are in supply chain management and the social factors involved in the effective operation of inter-organizational networks. His research has been published in several leading journals including International Journal of Production and Operations Management, Supply Chain Management: An International Journal, International Journal of Quality and Reliability Management, and International Journal of Learning and Change Management. Prior to joining academe in 2009, he held a range of senior management and executive roles in asset-intensive industries (telcos and railways). His background, which combines theory and practice, has been recognized by three Australian universities where he holds adjunct professorships.

    Lawton R. Burns, PhD, MBA, is the Chair of the Health Care Management Department, the James Joo-Jin Kim Professor, and Director of the Wharton Center for Health Management & Economics. He received his doctorate in Sociology and his MBA in Health Administration from the University of Chicago. Dr Burns teaches courses on healthcare strategy, strategic change, strategic implementation, organization and management, managed care, and integrated delivery networks. He has spent the last 13 years studying the healthcare supply chain. He completed a book on supply chain management in the healthcare industry: The Health Care Value Chain (Jossey-Bass, 2002). The study focusses on the strategic alliances and partnerships developing between pharmaceutical firms/distributors, disposable manufacturers, medical device manufacturers, group purchasing organizations (GPOs), and organized delivery systems. He has just published the 2nd edition of The Business of Healthcare Innovation (Cambridge University Press, 2012), which examines the pharmaceutical, biotechnology, medical device, and information technology sectors. Most recently, he has served as lead editor of the 6th edition of the major text, Healthcare Management: Organization Design & Behavior (Delmar, 2011).

    Guy Callender is the Foundation Professor and Chair of Strategic Procurement at Curtin University and director of the Asia-Pacific Procurement Research Group and an IPSERA Academic Centre of Excellence. He is active as a management practitioner and also works in close association with key international procurement and business research and practitioner groups in Asia, North America, Europe, and Africa. Guy had careers in accounting and finance, organization change, agriculture, building, and construction before becoming an academic. His broad research interests include strategic procurement, public policy, and organizational behavior, with specialist interests in supply risk, supply market intelligence, and efficiency. Guy has published widely in academic and professional circles and is committed to developing procurement as a private, public, and not-for-profit sector business discipline.

    Craig R. Carter is at the WP Carey School of Business at Arizona State University and co-Editor-in-Chief of the Journal of Supply Chain Management. His primary research stream focusses on sustainable supply chain management, and encompasses ethical issues in buyer–supplier relationships, environmental supply management, diversity sourcing, perceptions of opportunism surrounding electronic reverse auctions, and the broader, integrative concepts of social responsibility and sustainability. Dr Carter's research has been published in the Journal of Supply Chain Management, Journal of Operations Management, Journal of Business Logistics, and Decision Sciences, among other publications.

    Martin Christopher is Emeritus Professor of Marketing and Logistics at Cranfield School of Management. His work in the field of logistics and supply chain management has gained international recognition. He has published widely and his recent books include Logistics and Supply Chain Management and Marketing Logistics. He co-founded the International Journal of Logistics Management and was its joint editor for 18 years. He is a regular contributor to conferences and workshops around the world and is a visiting professor at a number of universities.

    Eduardo Cisneros is currently Business Development Director for Executive Health Resources in the Philadelphia area. Previously, he was a co-founder of Symbeo, a direct primary care practice providing affordable access to high quality, convenient care for a low monthly fee. Previously, Eddie was on the founders’ team of Accolade, Inc., a start-up that reduces healthcare costs by activating consumers to make better, more informed, decisions. Eddie was also an Account Executive of Radiology with GE Healthcare, where he sold the full-line of radiology equipment (X-ray, MRI, CT, PET) directly to hospitals, outpatient centers, and physician groups. Eddie holds an MBA in Health Care and Strategy from the Wharton School of the University of Pennsylvania. He also holds a BS in Mechanical Engineering from Florida International University. Eddie is married with two children and was born in Managua, Nicaragua and migrated to Miami, Florida when he was 6 years old.

    Luca Comello is Head of Project Management Office (PMO) at Electrolux. He co-operates with Professor De Toni from University of Udine in studying and publishing texts about complexity theories and the analysis of their implications in the organizational field. Among these texts are Prey or Spiders. Men and Organizations in the Cobweb of Complexity (2005, UTET Università, Italy) and Journey into Complexity (2010, He writes a blog with many followers in Italian on these subjects.

    Paul D. Cousins is Professor in Operations Management at The University of Manchester, Manchester Business School. His career spans industry, consulting, and academia. His research interests focus at the interface of supply chain, operations, and strategic management. He is interested in understanding how organizations, can improve their effectiveness and efficiency through the strategic alignment of corporate and supply chain strategies. He has held numerous grants focussing on inter-firm relationships, supply chain strategy, and sustainability. He has recently completed a study funded by the Sustainable Consumption Institute investigating the use of supply chain strategies to implement sustainable collaboration approaches.

    Andrew Cox is Chairman of the International Institute for Advanced Purchasing & Supply (IIAPS), where he is also a Fellow and Black Belt Member. IIAPS is a non-profit organization delivering the Green, Red, and Black Belts in Advanced Purchasing & Supply professional qualifications worldwide ( He is also a visiting professor and lecturer at a number of universities worldwide, including: the University of Birmingham Business School in the UK; the Supply Chain Management Institute at the University of San Diego in the USA; and the Nyenrode Business School in the Netherlands. He is also a Fellow of the Chartered Institute of Purchasing & Supply in the UK; holder of the Swinbank Medal for Outstanding Services to Purchasing and Supply; and a Fellow of the Royal Society of Arts, Commerce and Manufacture. Professor Cox is also chairman of Newpoint Consulting, a specialist purchasing and supply chain management consultancy. He has worked with many public and private sector organizations around the world.

    Pamela Danese received the MS Graduate degree (first class Hons.) in management and engineering and the Ph.D. degree in operations management from the University of Padova, Vicenza, Italy. She is currently an Assistant Professor of operations management at the University of Padova. Her principal research interests focus on supply chain management, modularity, and lean management. She has published in Supply Chain Management: An International Journal, the International Journal of Production Economics, the International Journal of Operations & Production Management, IEEE Transactions on Engineering Management, Transportation Research Part E, the International Journal of Production Research, Industrial Management & Data Systems, Interfaces, the Journal of Manufacturing Technology Management, Journal of Purchasing and Supply Management, and Supply Chain Forum: An International Journal. She is a member of the Board of the European Operations Management Association.

    Thomas Deigendesch studied business administration and economics at the universities Erlangen-Nürnberg in Germany and Zurich, Switzerland. He was a visiting lecturer and research assistant at the University of Zurich and graduated with a PhD on management of strategic business networks. Following his academic career, Thomas Deigendesch moved to industry and specialized in brand management and brand evaluation. He worked 10 years in different positions for the international brand consultancy firm, Interbrand, latterly as Interbrand Director of Strategy and Member of Executive Management in Zurich. Since 2011, Thomas has been Managing Director at Jung von Matt/brand identity in Zurich. Thomas is a speaker at national and international conferences and publishes on branding and brand communication.

    Alberto F. De Toni is full Professor of Operations Management and Management of Complexity Systems at the University of Udine (Italy), where he is the Dean of the Faculty of Engineering. He is past president of the academic Italian Association of Management Engineering and past president of National Committee of the Ministry of Education, University and Research, devoted to the reorganization of technical and professional high schools. His scientific activities focus on management engineering, concentrating especially on manufacturing strategy, operations management, innovation management, and complex systems management. He is author and co-author of many scientific publications, including several international books: Open Facility Management (2009), Journey into Complexity (2010), and International Operations Management. Lessons in Global Business (2011).

    Michael Essig holds the Chair for Materials Management & Distribution at Bundeswehr University Munich and is Co-Director of the Research Center for Law and Management of Public Procurement as well as the Transfer Center for Defence Supply Chain Management and the Competence Network Performance-Based Logistics. Since 2009, he has acted additionally as Vice President for Research at Bundeswehr University Munich. Besides his professorship in Munich, he held guest professorships at several universities, including the University of San Diego and the University of Grenoble. Michael Essig acts on the review board of leading journals in the field of purchasing and supply management. He is member of the Scientific Board of the German Purchasing Association, member of the Scientific Advisory Board of the Austrian Minister of Defence, member of the Scientific Board of the European Defence Public Private Partnership Association, and a former member of the advisory board of the European Research Center of Purchasing and Supply (ERPS), and of the management committee of the International Purchasing & Supply Education & Research Association (IPSERA). His main research interests are strategic supply management, supply networks, supply chain management, public procurement, and economic theory, especially new institutional economics.

    William Ferniany a senior leader in health care since 1975, is Chief Executive Officer of the University of Alabama at Birmingham (UAB) Health System. Prior to coming to UAB in 2008, he was Associate Vice Chancellor and Chief Executive Officer of University of Mississippi Health Care and in senior leadership at the University of Pennsylvania Health System. Dr Ferniany holds a PhD in Administration-Health Services from the University of Alabama at Birmingham. Dr Ferniany has been a Senior Fellow in the Leonard Davis Institute, adjunct faculty in the Wharton School, the UAB School of Health Professions, the University of Pennsylvania, and the University of Alabama School of Medicine.

    Samantha Forrest spent 16 years in senior management roles within the UK National Health Service (NHS) supply arena and the Department of Health, working in strategy development, policy formulation, research, and innovation. During that time, she developed and implemented a research agenda for purchasing and supply in the NHS, managed a research partnership with the Centre for Research in Strategic Purchasing and Supply at the University of Bath and was the chief architect of a policy which saw the introduction of an intermediate purchasing tier across the NHS. She led several high-profile projects, one of which led to improved performance and co-operation in the NHS pharmaceutical supply chain, with another developing and trialling strategies for reducing clinical risk in the use of injectable medicines. She has had peer reviewed papers published in a number of journals, including the Journal of Tissue Viability and Health Care Risk Report, and has co-authored further papers and a chapter in a book about public procurement.

    Marianne M. Jennings, Emeritus Professor of Legal and Ethical Studies, taught at the WP Carey School of Business, Arizona State University from 1977 through 2011. She has six textbooks and four monographs in circulation with the 7th edition of her business ethics case book published in January 2011 and the 22nd and 7th editions of two other textbooks to be published in 2013. She was director of the Lincoln Center for Applied Ethics from 1995 to 1999. She has worked with government agencies, professional organizations, colleges and universities, and Fortune 500 companies on ethics training and culture. She is a contributing editor of Corporate Finance Review and Real Estate Law Journal. Two of her books have been named Library Journal's book of the year and her books have been translated into three languages. Her book, The Seven Signs of Ethical Collapse, was published by St Martin's Press and has been used as a primer by numerous organizations for creating and sustaining an ethical culture.

    Uta Jüttner is a Senior Lecturer in the Demand Chain Management Group at Cranfield School of Management, UK, as well as a Professor at the University of Applied Sciences in Lucerne, Switzerland. She has conducted a wide range of research and consultancy projects on the topic of supply chain management, business-to-business marketing, and the integration between marketing and supply chain management. Her projects have been commissioned by government institutions and companies in England and Switzerland. Uta regularly presents her work at international conferences in Europe and North America and has published widely in logistics and marketing journals, among them the International Journal of Logistics Research and Applications, the International Journal of Logistics Management, the European Journal of Purchasing & Supply Management, Long Range Planning, and Industrial Marketing Management. She is on the editorial review board of several supply chain management and marketing journals. In her earlier career, Uta worked for an international sports consultancy company.

    Lutz Kaufmann holds the Chair for International Business & Supply Management at WHU – Otto Beisheim School of Management in Vallendar, Germany. He is also an Associate Fellow of Said Business School of Oxford University, UK. His research focusses on supply chain management and international strategy. He is the European Editor of the Journal of Supply Chain Management. His work has appeared, among others, in the Journal of Operations Management, Journal of World Business, Journal of International Marketing, Journal of Business Ethics, Journal of International Management, Management International Review, Journal of Business Logistics, and the Journal of Purchasing & Supply Management.

    Richard Lamming has worked in, managed, researched, advised, and taught about purchasing, supplier relationships, and supply chain management throughout his working life. From 1986 to 1990, he was a senior researcher on the International Motor Vehicle Program at Massachusetts Institute of Technology (MIT) and Science Policy Research Unit (SPRU), University of Sussex in the UK, the program that developed the concept of lean manufacturing. He published principles of lean supply in 1993. He was the UK's first Professor of Purchasing and Supply Management in the School of Management at the University of Bath. Richard co-founded the Centre for Research in Strategic Purchasing and Supply (CRiSPS), personally focussing on environmentally sound supply chains, lean supply, and innovation in supply relationships. He was Director of the Southampton Management School and Dean of the University of Exeter Business School before becoming visiting professor at Manchester Business School in the UK, where he now teaches and continues international research and education.

    Holger Materlik completed his PhD at WHU – Otto Beisheim School of Management. He worked in different supply chain management functions for Siemens, including managing the supply chain of a global business segment in their Energy sector. In his current position, he is working in regional sales for Central and Eastern Europe.

    Wendy Phillips is an Associate Professor at Bristol Business School, University of the West of England. Her research interests focus on the management of innovation, particularly the systems of innovation approach and the public procurement of innovation. Wendy has been heavily involved in research into the management of discontinuous innovation and innovation in supply networks and has over 10 years’ experience in the area of procurement, having worked with a number of organizations such as the NHS, local government, Office of Government Commerce (OGC), and the Chartered Institute of Purchasing and Supply (CIPS). Wendy has published numerous articles relating to procurement in quality peer-reviewed journals and conferences and was on the UK Health Care Industries Task Force (HITF) Procurement Processes Steering Group, which brought together government and industry leaders to identify steps to develop and stimulate innovation in the UK healthcare sector.

    Gabriella M. Racca is Professor of Administrative Law and Deputy Dean at the Faculty of Economics of the University of Turin, Italy. Her research interests include public procurement, public–private partnerships (PPP), collaborative procurement and central purchasing bodies, GPOs, and supply chain. She is member of the Ius Publicum Network between the main European public and administrative law reviews ( and of Public Contracts in Legal Globalization ( She is co-director with Chris Yukins of a project on integrity and efficiency in sustainable public contracts. She is member of the Scientific Board of the Master in Public Procurement Management for Sustainable Development by the ITC-ILO. She recently published in Public Contract Law Journal (Competition in the execution phase of public procurement, 2011;, Public Procurement Law Review (Collaborative procurement and contract performance in the Italian healthcare sector: illustration of a common problem in European procurement, 2010;

    Pietro Romano is Associate Professor of Supply Chain Management, Product Development and Business Marketing at the University of Udine. He graduated in Management and Engineering and completed his PhD in Operations management and supply chain management at the University of Padova (Italy) and was the founder and director of the first edition of the Master in Lean Management at the Cuoa Business School. He works within the OM&SCM research group at the Department of Electrical, Managerial and Mechanical Engineering (University of Udine). His principal research interests concern supply chain management and lean synchronization. He took part in several research projects on lean- and SCM-related topics and is author and co-author of more than 110 publications. He has published articles in the MIT Sloan Management Review, Supply Chain Management: An International Journal, International Journal of Production Economics, International Journal of Operations & Production Management, Industrial Management & Data Systems, International Journal of Production Research, and Interfaces.

    Asta Salmi is Professor of International Business at the Department of Management and International Business, Aalto University School of Business (Helsinki, Finland). Her areas of expertise are international business networks and their dynamics, international sourcing, industrial marketing, social ties in business, and business in the emerging economies, particularly in Russia. Professor Salmi is Associate Editor of Journal of Purchasing and Supply Management. She has published in, for example, Journal of Purchasing and Supply Management, Industrial Marketing Management, Journal of Management Studies, and International Business Review. Together with Professor Virpi Havila, she has co-authored the book Managing Project Ending, which was published by Routledge in 2009.

    Harbir Singh is Vice Dean for Global Initiatives at the Wharton School and the William and Phyllis Mack Professor of Management. His main areas of research are on strategic alliance and network formation, alliance management, corporate acquisitions, management buy-outs, and corporate restructuring. He has published on these topics in journals such as the Academy of Management Journal, Strategic Management Journal, and Administrative Science Quarterly. Dr Singh received Distinguished Alumni awards from the Ross School of Business at the University of Michigan and from the Indian Institute of Technology. He is a Fellow of the Strategic Management Society. He teaches courses in strategy and on strategic acquisitions and alliances. He is on the Academic Advisory Board of the Indian School of Business, and has been a Visiting Professor at the London Business School.

    Prakash J. Singh is an Associate Professor with the Department of Management and Marketing at the University of Melbourne. He obtained his PhD from the University of Melbourne, and Bachelor of Engineering (first class honours)/Bachelor of Business (with distinction) degrees from the Queensland University of Technology. Dr Singh's research interests are in the operations and supply chain management area, with specific focus on aspects such as supply chain analysis, quality improvement methods, business excellence and best practice, operations strategy, project management, and operations innovation methods. His research has been published in several leading journals including Journal of Operations Management, International Journal of Production and Operations Management, International Journal of Production Research, International Journal of Production Economics, and Supply Chain Management: An International Journal. His books are titled: What Really Works in Quality Management (Standards Australia), and Operations Management: An Integrated Approach (Cambridge University Press).

    Jan Telgen holds an MSc in Econometrics and a PhD in Economics from Erasmus University Rotterdam. In 1985 he joined PwC (through its predecessors) as a partner and headed their consulting groups in Logistics, Quantitative Analysis and Procurement. In 2002 his team split off into Significant, a consulting group of 60 consultants specializing in public procurement and policy analysis. He served as managing partner and CEO of Significant until 2009. Since 1987 he has held part-time professorships (Applied Operations Research and Public Procurement) at the University of Twente. His research focusses on the efficient use of public procurement methods to be both effective and achieve policy goals. His work in procurement has been awarded the 2010 IFPSM Hans Ovelgonne Award (career achievement in purchasing research). He has extensive consulting experience in professionalizing public procurement organizations, working with both national (Dutch) organizations and international organizations like the UN and ITC.

    Andrea Vinelli, PhD, is Professor of Operations and Supply Chain Management and Service Operations Management at the Engineering & Management Graduate School of the University of Padova, Italy. He is the Dean of the College of Engineering & Management at the University of Padova, and the Director of the MBA Program at the CUOA Business School, Altavilla Vicentina, Italy. He is author and co-author of more than 150 publications and has published in journals such as MIT Sloan Management Review, International Journal of Operations & Production Management, International Journal of Production Economics, International Journal of Production Research, Operations Management Research, Integrated Manufacturing Systems, International Journal of Logistics, Journal of Purchasing and Supply Chain Management, Supply Chain Forum, International Journal of Innovation Management, and HSM Management. His research and consulting interests lie in the areas of operations strategies and supply chain management. He maintains close links with small and large organizations through his research, management education, and consultancy activities.

    Helen Walker is Chair of Operations and Supply Management at Cardiff Business School, and her research focusses on sustainability and corporate social responsibility in supply chain management. She has conducted both qualitative and quantitative research in a variety of contexts, such as the public sector in the UK (NHS, Ministry of Defence, Department for Environment, Food and Rural Affairs (Defra), local government) and international (UN), and the private sector (PepsiCo, Boots, and Rolls Royce). She has had a variety of advisory roles to policy makers within government, and was a member of the Sustainable Procurement Task Force and the Chartered Institute of Purchasing and Supply Sustainable/Responsible Procurement Group. She is on the Executive Committee of the International Purchasing and Supply Education and Research Association (IPSERA). In 2009 she won the Journal of Purchasing and Supply Management Best Paper Award, and the IPSERA Best Conference Paper Award. In 2012, she won the International Journal of Operations & Production Management Outstanding Paper Award, and the Public Administration Review Louis Brownlow Award. Three of these awards were for papers addressing sustainable SCM issues.

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