The SAGE Handbook of the Sociology of Work and Employment
Publication Year: 2015
The SAGE Handbook of the Sociology of Work and Employment is a landmark collection of original contributions by leading specialists from around the world. The coverage is both comprehensive and comparative (in terms of time and space) and each 'state of the art' chapter provides a critical review of the literature combined with some thoughts on the direction of research. This authoritative text is structured around six core themes: Historical Context and Social Divisions The Experience of Work The Organization of Work Nonstandard Work and Employment Work and Life beyond Employment Globalization and the Future of Work. Globally, the contours of work and employment are changing dramatically. This handbook helps academics and practitioners make sense of the impact of these changes on individuals, groups, organizations ...
- Front Matter
- Back Matter
- Subject Index
Part I: HISTORICAL CONTEXT AND SOCIAL DIVISIONS
- Chapter 1: Introduction: Studies of Work and Employment at the Global Frontier
- Chapter 2: The Disciplinary Career of the Sociology of Work
- Chapter 3: Work and Social Theory
- Chapter 4: Class and Work
- Chapter 5: Gender and Work
- Chapter 6: Race, Racialization and Work
Part II: THE EXPERIENCE OF WORK
- Chapter 7: Good Jobs, Bad Jobs
- Chapter 8: The Origins of the Idea and Ideal of Dignity in the Sociology of Work and Employment
- Chapter 9: Capital and Labour: The Shifting Terrains of Struggle and Accommodation in Labour and Employment Relations
- Chapter 10: From Management to Leadership
- Chapter 11: Unruly Subjects: Misbehaviour in the Workplace
- Chapter 12: Rediscovery of the Labour Process
- Chapter 13: The Skill Debate: Concepts, Measures and Evidence
Part 1: WORK AND ORGANIZATION
- Chapter 14: From Bureaucracy to Networks
- Chapter 15: Organizational Culture and Work
- Chapter 16: Fordism and the Golden Age of Atlantic Capitalism
- Chapter 17: Beyond Fordism
- Chapter 18: Interactive Service Work
- Chapter 19: The Organization of Service Work
Part 1: NON-STANDARD FORMS OF WORK AND EMPLOYMENT
- Chapter 20: Employment Uncertainty and Risk
- Chapter 21: Destandardization: Qualitative and Quantitative
- Chapter 22: Informal Employment: Theory and Reality
- Chapter 23: Precarious Work
- Chapter 24: Unpaid Domestic Labor
Part 1: WORK AND LIFE BEYOND EMPLOYMENT
- Chapter 25: Unemployment
- Chapter 26: Volunteering and Unpaid Work
- Chapter 27: Work-Life Balance
- Chapter 28: Working Time
- Chapter 29: Work and Social Policy
Part 1: GLOBALIZATION AND THE FUTURE OF WORK
- Chapter 30: Global Value Chains, Organizations and Industrial Work
- Chapter 31: Globalization and Outsourcing
- Chapter 32: Globalization and Labour Migrations
- Chapter 33: Critiques of Work
- Chapter 34: Global Labour Politics in Informal and Precarious Jobs
- Chapter 35: The Future of Work: Escaping the Current Dystopian Trajectory and Building Better Alternatives
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Editor: Chris Rojek
Editorial assistant: Matthew Oldfield
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Cover design: Wendy Scott
Printed and bound by CPI Group (UK) Ltd, Croydon, CR0 4YY [for Antony Rowe]
At SAGE we take sustainability seriously. Most of our products are printed in the UK using FSC papers and boards. When we print overseas we ensure sustainable papers are used as measured by the PREPS grading system. We undertake an annual audit to monitor our sustainability.
Editorial arrangement © Stephen Edgell, Heidi Gottfried and Edward Granter 2016
Chapter 1 © Stephen Edgell, Heidi Gottfried and Edward Granter 2016
Chapter 2 © Tim Strangleman 2016
Chapter 3 © Tracey Warren 2016
Chapter 4 © Barry Eidlin 2016
Chapter 5 © Harriet Bradley 2016
Chapter 6 © Evelyn Nakano Glenn 2016
Chapter 7 © Arne L. Kalleberg 2016
Chapter 8 © Philip Hodgkiss 2016
Chapter 9 © Miguel Martínez Lucio 2016
Chapter 10 © Leo McCann 2016
Chapter 11 © Stephen Ackroyd and Paul Thompson 2016
Chapter 12 © Chris Smith 2016
Chapter 13 © Alan Felstead 2016
Chapter 14 © Charles Heckscher 2016
Chapter 15 © Mats Alvesson 2016
Chapter 16 © Matt Vidal 2016
Chapter 17 © Huw Beynon 2016
Chapter 18 © Amy S. Wharton 2016
Chapter 19 © Kiran Mirchandani 2016
Chapter 20 © Vicki Smith 2016
Chapter 21 © Françoise Carré 2016
Chapter 22 © Martha Alter Chen 2016
Chapter 23 © Kevin Hewison 2016
Chapter 24 © Janeen Baxter and Tsui-o Tai 2016
Chapter 25 © Ken Roberts 2016
Chapter 26 © Rebecca Taylor 2016
Chapter 27 © Abigail Gregory 2016
Chapter 28 © Michael Bittman 2016
Chapter 29 © Karin Gottschall and Irene Dingeldey 2016
Chapter 30 © Paul Stewart and Brian Garvey 2016
Chapter 31 © Winifred R. Poster and Nima L. Yolmo 2016
Chapter 32 © Eleonore Kofman 2016
Chapter 33 © David Frayne 2016
Chapter 34 © Jennifer Jihye Chun and Rina Agarwala 2016
Chapter 35 © Peter Evans and Chris Tilly 2016
Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act, 1988, this publication may be reproduced, stored or transmitted in any form, or by any means, only with the prior permission in writing of the publishers, or in the case of reprographic reproduction, in accordance with the terms of licences issued by the Copyright Licensing Agency. Enquiries concerning reproduction outside those terms should be sent to the publishers.
Library of Congress Control Number: 2015940891
British Library Cataloguing in Publication data
A catalogue record for this book is available from the British Library
List of Figures[Page viii]
- 11.1 Dimensions and forms of misbehaviour (classic forms of misbehaviour highlighted) 190
- 11.2 Modalities of disengagement 199
- 13.1 Level of influence over the day-to-day organisation of work, Europe, 2010 229
- 13.2 Level of influence over the pace of work, Europe, 2010 229
- 13.3 Qualification required trends, Britain, 1986–2012 233
- 13.4 Generic skill change, Britain, 1997–2012 233
- 13.5 Problem-solving skills at work, OECD, 2011/12 234
- 13.6 Incidence of over-qualification, OECD, 2011/12 239
- 22.1 WIEGO model of informal employment: hierarchy of earnings and poverty risk by employment status and sex 411
- 24.1 Women's weekly housework hours, 2002 455
- 24.2 Women's weekly housework hours, 2012 455
- 24.3 Change in women's housework hours, 2002–2012 455
- 24.4 Men's weekly housework hours, 2002 456
- 24.5 Men's weekly housework hours, 2012 456
- 24.6 Change in men's housework hours, 2002–2012 456
- 24.7 Women's percent of total housework time, 2002 458
- 24.8 Women's percent of total housework time, 2012 458
- 24.9 Change in women's percent of housework time, 2002–2012 458
- 24.10 Change in sharing of household tasks, 2002–2012 459
- 28.1 Proportion of male workers working short and long usual hours, 1994 and 1985 530
- 28.2 Proportion of female workers working short and long usual hours, 1994 and 1985 531
List of Tables and Boxes[Page ix]TABLES
- 5.1 Percentage share of employment of women and men by occupational categories in 2013 77
- 5.2 Daily contributions of men and women to domestic labour at different time periods 83
- 5.3 Female labour market participation (economic activity) rates in selected countries, 2012 (female population aged 15+) 86
- 13.1 Reading, maths and science test scores, OECD country rankings, 2012 235
- 13.2 Real and formal over-qualification, Britain, 1992–2012 (%) 238
- 16.1 Core organizational models, USA, 1826–present 288
- 16.2 Fordist regimes, USA, UK, Germany, 1945–1973 292
- 16.3 Phases of GDP growth, 1870–1984* 295
- 16.4 Phases of growth in labor productivity, 1870–1984* 296
- 16.5 Employment structure, 1870–1984* 297
- 16.6 Imports and exports of goods as a percentage of nominal GDP 298
- 22.1 Informal employment as a percentage of total non-agricultural employment, 2004–2010 413
- 22.2 Informal employment inside and outside the informal sector as a percentage of total non-agricultural employment, 2004–2010 414
- 22.3 Informal wage employment and informal self-employment as a percentage of informal non-agricultural employment, 2004–2010 414
- 22.4 Home-based industrial outworkers on a continuum of independent to dependent work arrangements 420
- 23.1 GDP and precarious work, most recent data 435
Notes on the Editors and Contributors[Page x]THE EDITORS
Stephen Edgell is a Research Professor of Sociology at the University of Salford, England. He has undertaken qualitative research Middle Class Couples: A Study of Segregation, Domination and Inequality in Marriage (Allen & Unwin, 1980), quantitative research A Measure of Thatcherism: A Sociology of Britain (Unwin Hyman, 1991, co-author Vic Duke), and archival research Veblen in Perspective: His Life and Thought (Taylor & Francis, 2001), and has published numerous articles in a wide-range of British, American and European social science journals. A career-long interest in the sociology of work culminated in the publication of a textbook entitled The Sociology of Work: Continuity and Change in Paid and Unpaid Work in 2006 and a revised 2nd edition in 2012.
Heidi Gottfried is an Associate Professor of Sociology at Wayne State University, USA. She has published several books and articles on the themes of gender, precarity and work. Her recent book entitled Gender, Work and Economy: Unpacking the Global Economy (Polity Press, 2013), explores the relationship between gender and work in the global economy. She has edited or co-edited several books, including: Gendering The Knowledge Economy: Comparative Perspectives (Palgrave Macmillan, 2006); Equity in the Workplace: Gendering Workplace Policy Analysis (Lexington Books, 2004); and Feminism and Social Change: Bridging Theory and Practice (University of Illinois Press, 1995). In her new book The Reproductive Bargain: Deciphering the Enigma of Japanese Capitalism (BRILL, 2015), Gottfried develops a gendered institutional analysis of work and employment in Japan.
Edward Granter is a Lecturer in Organization and Society at the University of Manchester, England. His research focuses on Marxism and the sociology of work and organizations, and on how relationships between organization, culture and society can be understood using Frankfurt School Critical Theory. He teaches courses on research methods and management, and the sociology of organizations. He is the author of Critical Social Theory and the End of Work (Ashgate, 2009).THE AUTHORS
Stephen Ackroyd is Emeritus Professor of Organizational Analysis at Lancaster University's School of Management, Visiting Professor at Leicester University and Ostfold University College, Norway. Stephen's work includes contributions to various areas of the social science of work and organization including its philosophy and methodology, the reorganisation of large firms, professions and professionalism, public sector management and as well as organisational misbehaviour. His books (sole authored and joint authored) include amongst others: The Organization of Business, Redirections in the Study of Expert Labour (Palgrave Macmillan, 2007), [Page xi]The New Managerialism and the Public Service Professions (Palgrave Macmillan, 2004) as well as Organizational Misbehaviour (Sage, 1999).
Rina Agarwala is Associate Professor of Sociology at Johns Hopkins University. She publishes and lectures on international development, gender, labour, social movements and Indian politics. Her award-winning book, Informal Labor, Formal Politics and Dignified Discontent in India (Cambridge University Press, 2013), examines alternative labour movements among informal workers in India. She is the co-editor of Whatever Happened to Class? Reflections from South Asia (Routledge, 2008). Currently, she is editor of the Global Labour Journal. She has also worked on international development and gender issues at the United Nations Development Programme (UNDP) in China, the Self-Employed Women's Association (SEWA) in India, and Women's World Banking (WWB) in New York.
Mats Alvesson is Professor of Business Administration at the University of Lund, Sweden, at the University of Queensland Business School, Australia and at Cass Business School, London. Research interests include critical theory, gender, power, management of professional service (knowledge intensive) organizations, leadership, identity, organizational image, organizational culture and symbolism, qualitative methods and philosophy of science. Recent books include: The Triumph of Emptiness (Oxford University Press, 2013); Qualitative Research and Theory Development (Sage, 2011, with Dan Kärreman); Constructing Research Questions (Sage, 2013, with J. Sandberg); Interpreting Interviews (Sage, 2011); Metaphors We Lead By: Understanding Leadership in the Real World (Routledge, 2011, edited with André Spicer); The Oxford Handbook of Critical Management Studies (Oxford University Press, 2009, edited with Todd Bridgman and Hugh Willmott); Understanding Gender and Organizations (Sage, 2009, 2nd edition, with Yvonne Billing); Reflexive Methodology (Sage, 2009, 2nd edition, with Kaj Skoldberg); and Changing Organizational Culture (Routledge, 2015, 2nd edition, with Stefan Sveningsson).
Janeen Baxter is Director of the Australian Research Council Centre of Excellence for Children and Families over the Life Course in the Institute for Social Science Research at the University of Queensland, Brisbane, Australia. She has research expertise in inequality, family, gender and the life course and has published widely in these areas, including a recent volume (with Ann Evans), Negotiating the Life Course: Stability and Change in Life Pathways (Springer, 2013). Janeen is a member of the Academy of Social Sciences in Australia, a former Chair of the Households, Income and Labour Dynamics in Australia Expert Advisory Group, and of the Australian Research Council's College of Experts.
Huw Beynon is Emeritus Professor at the Wales Institute of Economic and Social Research, Data and Method (WISERD) Cardiff University. He has written widely on issues relating to the experience of work and labour. He is the author of Working For Ford and (with Theo Nichols) editor of two collections: The Fordism of Ford and Modern Management (Edward Elgar, 2006, Vol. 1 and 2) and Patterns of Work in the Post-Fordist Era: Fordism and Post-Fordism (Edward Elgar, 2006, Vol. 1 and 2).
Michael Bittman is a former Professorial Fellow in Sociology at UNE and an affiliate of the Centre for Time Use Research, University of Oxford. He is a Fellow of the Academy of Social Sciences in Australia and an internationally recognised expert on time use data. He has published on the sexual division of labour, changes in working time, intra-house[Page xii]hold bargaining, work-family balance, ICTs, children's activities, and reliability and validity of time diaries. His books include Juggling Time: How Australian Families Use Time; The Double Life of the Family (Allen & Unwin, 1992, with Jocelyn Pixley) and Family Time: The Social Organization of Care (Routledge, 2004, with Nancy Folbre).
Harriet Bradley is currently Professor of Women's Employment at the University of the West of England, having formerly taught at Bristol, Sunderland and Durham universities. A second edition of her well regarded text, Gender, appeared recently and an updated version of Fractured Identities is due out in 2016. Other recent books include Globalization and Work (Polity Press, 2013, with Steve Williams, Mark Erickson and Ranji Devadason) and Ethnicity and Gender at Work (Palgrave Macmillan, 2008, with Geraldine Healy). Her current research, funded by the Leverhulme Trust, is a longitudinal qualitative study of university student careers.
Françoise Carré is Research Director at the Center for Social Policy at the University of Massachusetts Boston's McCormack Graduate School of Policy and Global Studies. She has written extensively about temporary and short-term work in the US and internationally, and about low-wage employment (retail trade). She contributes research to the global research and action network WIEGO. She co-edited, with Chris Warhurst, Patricia Findlay and Chris Tilly, Are Bad Jobs Inevitable? (Palgrave, 2012) and has co-authored articles in Work, Employment and Society and The British Journal of Industrial Relations as well as numerous book chapters.
Martha (Marty) Alter Chen is a Lecturer in Public Policy at the Harvard Kennedy School, an Affiliated Professor at the Harvard Graduate School of Design, and International Coordinator of the global research-policy-action network Women in Informal Employment: Globalizing and Organizing (WIEGO). An experienced development practitioner and scholar, her areas of specialization are employment, gender and poverty with a focus on the working poor in the informal economy. Before joining Harvard in 1987, she had two decades of resident experience in Bangladesh, working with BRAC, and in India, where she served as a field representative of Oxfam America. Dr Chen received a PhD in South Asia Regional Studies from the University of Pennsylvania. She was awarded one of the highest civilian awards, the Padma Shri, by the Government of India in April 2011, and a Friends of Bangladesh Liberation War award by the Government of Bangladesh in December 2012.
Jennifer Jihye Chun is Associate Professor of Sociology and Director of the Centre of the Study of Korea at the University of Toronto. Her research focuses on the dynamics of power, inequality and social change under global capitalism, with an emphasis on the changing world of work and politics for women and immigrants in low-paid, precarious jobs. She is the author of the award-winning book, Organizing at the Margins: The Symbolic Politics of Labor in South Korea and the United States (Cornell University Press, 2009). Her work is interdisciplinary and has appeared in journals such as Positions: Journal of East Asia Critique; Signs: Journal of Women in Culture and Society; Journal of Korean Studies; Critical Sociology; Third World Quarterly; and Work and Occupations. She is the former President of the Labour Movements Research Committee (RC44) of the International Sociology Association.[Page xiii]
Irene Dingeldey is Senior Researcher and Head of the Department ‘Change of Working Society’ at the Institute of Labour and Economy, the University of Bremen, Germany. Her research areas focus on comparative welfare state research, wage policies and industrial relations. She co-edited Governance of Welfare State Reform: A Cross National and Cross Sectoral Comparison of Policy and Politics (Edward Elgar, 2009) and more recently Wandel der Governance der Erwerbsarbeit (Springer VS, 2015). Other research has been published in European Journal of Political Research; Feminist Economics; and Journal of Social Policy.
Barry Eidlin is Assistant Professor of Sociology at McGill University. Previously he was a Postdoctoral Fellow in the School of Management and Labor Relations at Rutgers University, and an American Sociological Association-National Science Foundation Postdoctoral Fellow at the University of Wisconsin–Madison. He is a comparative historical sociologist interested in the study of class, politics, social movements and institutional change. His book, Labor and the Class Idea in the United States and Canada, is forthcoming from Cambridge University Press. Other research has been published in Politics & Society;Sociology Compass; and Labor History. Prior to becoming a sociologist, he worked for several years as a union organizer.
Peter Evans is Professor Emeritus in the Department of Sociology, University of California, Berkeley, and Senior Fellow in International Studies at the Watson Institute for International Studies, Brown University. He is best known for his work on the comparative political economy of national development, exemplified by his book Embedded Autonomy: States and Industrial Transformation (Princeton University Press, 1995). His recent work on the labour movement has been published in the Global Labour Journal – https://escarpmentpress.org/globallabour.
Alan Felstead is Research Professor at Cardiff School of Social Sciences, Cardiff University in the UK. He has published numerous books and articles on skills, training and employment. His books include Unequal Britain at Work (Oxford University Press, 2015) and Improving Working as Learning (Routledge, 2009). Since 2009 he has been Visiting Professor at the ESRC Centre for Learning and Life Chances in Knowledge Economies and Societies (LLAKES), UCL Institute of Education; he was appointed a Fellow of the Academy of the Social Sciences (FAcSS) in 2011 and a Fellow of the Learned Society of Wales (FLSW) in 2013. He has also been a Visiting Research Fellow at the UK Commission for Employment and Skills (UKCES), and is currently a Senior Member of the ESRC's Peer Review College.
David Frayne is based at Cardiff University's School of Social Sciences, where he lectures in the areas of social theory, the sociology of work, and alternative education. Drawing on critical social theories, his independent research seeks to explore everyday cultures of resistance to work and consumerism. His first book, The Refusal of Work, is published by Zed Books in 2015.
Brian Garvey is a Research Fellow at the University of Strathclyde Business School. He was formerly a trade union organizer, youth and community educator and action researcher with migrant workers in the north of Ireland. His most recent research explores rural worker experience and resistance in relation to agrofuel production in [Page xiv]Brazil and Europe. This work seeks to link the social and physical sciences in developing socially committed solutions to energy, food and labour conflicts.
Evelyn Nakano Glenn is Professor of the Graduate School and Founding Director of the Center for Race and Gender at the University of California, Berkeley. Her teaching and research interests focus on race, gender, immigration, labor, and citizenship. She is the author of Forced to Care: Coercion and Caregiving in America (Harvard University Press, 2012); Unequal Freedom, How Race and Gender Shaped American Citizenship and Labor (Harvard University Press, 2002); and Issei, Nisei, War Bride: Three Generations of Japanese American Women in Domestic Service (Temple University Press, 1988). Professor Glenn is a past-president of the American Sociological Association.
Karin Gottschall is Professor of Sociology and Gender Relations and co-head at the SOCIUM Research Center on Inequality and Social Policy at the University of Bremen. Her research in comparative perspective focuses on gender and work, labour market segregation, and social services and welfare policies. Recent co-authored publications include From Wage Regulation to Wage Gap: How Wage-Setting Institutions and Structures Shape the Gender Wage Gap Across Three Industries in 24 European Countries and Germany (Cambridge Journal of Economics 39(2): 467–96) and Public Sector Employment Regimes – Transformations of the State as Employer (Palgrave, 2015).
Abigail Gregory is Professor of Comparative Sociology at the University of Salford, Manchester. She is an associate editor of Gender, Work and Organization. Her research has focused on Franco-British comparisons of gender, work and employment drawing heavily on qualitative methodologies. She has published widely in journals including Gender, Work and Organization; Men and Masculinities; and the International Journal of Sociology and Social Policy; and won the Emerald ‘Highly Commended’ Award in 2012 and 2014. Her research interests currently relate to work–family policies and practices in EU member states and particularly to fatherhood and work-life balance.
Charles Heckscher is a Professor at Rutgers University and co-Director of the Center for the Study of Collaboration in Work and Society. His research has focused on organizational change and the changing nature of employee representation; he has recently completed a book on the transformation of the societal community Trust In a Complex World (Oxford University Press, 2015). He has worked in many industries as a practitioner and consultant on processes of organizational development. Before coming to Rutgers he worked for the Communication Workers’ Union and taught Human Resources Management at the Harvard Business School. His past books include: The New Unionism; White-Collar Blues; Agents of Change and The Collaborative Enterprise.
Kevin Hewison is Director of the Asia Research Centre and Sir Walter Murdoch Professor of Politics and International Studies at Murdoch University in Perth, Australia. Prior to this appointment, he was Weldon E. Thornton Distinguished Professor of Asian Studies at the University of North Carolina at Chapel Hill. He has published extensively on South-east Asian politics, development and labour issues. He is a Fellow of the Academy of Social Sciences in Australia.[Page xv]
Philip Hodgkiss was Senior Lecturer in Applied Social Thought in the Department of Social Work and Social Care at Manchester Metropolitan University until taking early retirement. His research interests include the areas of culture, consciousness and, more recently, the sociological theorization of morality and ethics. He is the author of The Making of the Modern Mind (Athlone Press, 2001) and has contributed chapters to various collections and edited volumes.
Arne L. Kalleberg is a Kenan Distinguished Professor of Sociology at the University of North Carolina at Chapel Hill. He has published more than 130 articles and chapters and 12 books on topics related to the sociology of work, organizations, occupations and industries, labour markets, and social stratification. His most recent book is Good Jobs, Bad Jobs: The Rise of Polarized and Precarious Employment Systems in the United States, 1970s–2000s (Russell Sage Foundation, 2011). His major current projects include a cross-national study of the causes and consequences of precarious work in the United States and a number of Asian and European countries, as well as the role of community colleges in workforce preparation. He served as President of the American Sociological Association in 2007–8 and is currently the editor of Social Forces, an International Journal of Social Research.
Eleonore Kofman is Professor of Gender, Migration and Citizenship and co-Director of the Social Policy Research Centre, Middlesex University. She has written extensively on gendered migrations, especially family and skilled, and on stratification and immigration policies. She has co-authored Gender and Migration in Europe: Employment, Welfare and Politics (Routledge, 2000) and Gendered Migrations and Global Social Reproduction (Palgrave Macmillan, 2015).
Miguel Martínez Lucio is a Professor at the Manchester Business School, the University of Manchester, and has been working on various issues related to questions of (i) labour and employment relations, (ii) the management of employment relations, and (iii) employment regulation more broadly. He writes on comparative issues and is engaged with a range of projects dealing with the changing nature of work in social and political terms. He studied Politics in his first two degrees at the University of Essex and completed his PhD at the University of Warwick in Industrial Relations.
Leo McCann is Professor of Organization Studies at Manchester Business School, University of Manchester. His research and teaching interests lie in the fields of organizational restructuring, comparative international management and management history. He has written widely on the sociology of managerial and professional work, and is currently working with colleagues on a major study of the tough realities of working life for junior and middle managers in the UK's National Health Service. He is the author of International and Comparative Business: Foundations of Political Economies (Sage, 2014) – a textbook on the historical development and contemporary transformation of the various national ‘models’ of capitalism, and the co-author of Managing in the Modern Corporation (Cambridge, 2009) – an interview-based study of middle managers’ working lives in the USA, UK and Japan.
Kiran Mirchandani is a Professor at the Ontario Institute for Studies in Education at the University of Toronto. Her research focuses on transnational service work, gendered and racial[Page xvi]ized processes in the workplace; critical perspectives on organizational learning; criminalization; and economic restructuring. She has published her work in major journals such as Gender & Society;The Economic and Labor Relations Review; and Global Networks and Qualitative Inquiry. She is co-author of Criminalizing Race, Criminalizing Poverty: Welfare Fraud Enforcement in Canada (Fernwood Publishing, 2007) and co-editor of The Future of Lifelong Learning and Work: Critical Perspectives (Sense Publishers, 2008). Most recently, she has published Phone Clones: Transnational Service Work the Global Economy (Cornell University Press, 2012) based on a decade-long ethnography of call centre workers in India.
Winifred R. Poster teaches at Washington University, St Louis, with recent visiting positions at the University of Hyderabad, Linköping University, the University of Paderborn, the University of Toronto, and the Intel Science and Technology Center for Social Computing at UC Irvine. Her interests are in feminist labour theory, digital globalization and Indian outsourcing. For the past two decades, she has been following high-tech firms from the US to India, both in earlier waves of computer manufacturing and software, and later waves of back-office work and call centres. This research explores the global circuits of gender, race and nationality among computer software engineers and factory workers. Follow-up projects examine transnational call centres and their unique practices of national identity management, reversals of work time, and multi-surveillances. Her latest research is on crowdsourcing, the gendering of cybersecurity, and the automation of virtual receptionists. Her papers have appeared in many books and journals, most recently: International Journal of Comparative Sociology; Gender, Sexuality, & Feminism; and American Behavioral Scientist.
Ken Roberts is Professor of Sociology at the University of Liverpool. His major research areas are the sociology of leisure and the sociology of young people's life stage transitions. Since 1991 he has coordinated a series of research projects in East-Central Europe and the former Soviet Union. These have investigated how various social groups’ circumstances have changed during the political and economic transformations of their countries. Professor Roberts’ books include: Surviving Post-Communism: Young People in the Former Soviet Union (Edward Elgar, 2000); Youth in Eastern Europe and in the West (Palgrave Macmillan, 2009); Class in Contemporary Britain (Palgrave Macmillan, 2011); and Sociology: An Introduction (Edward Elgar, 2012).
Chris Smith is Professor of Organization Studies and Comparative Management, Royal Holloway, University of London, UK. He has held visiting professorships at the University of Hong Kong, and the Universities of Wollongong, Sydney and Griffith, Australia. His research interests are in labour process theory, knowledge transfer through the transnational firm, comparative analysis of work and employment and professional labour. He is currently researching the organization of the labour process in Chinese factories and the Chinese Business Model abroad. He has been active in the International Labour Process Conference for many years. Recent publications include: Working Life: Renewing Labour Process Analysis (Palgrave, 2010, with Paul Thompson); Creative Labour: Working in the Creative Industries (Palgrave, 2009, with Alan McKinlay); Remaking Management: Between Global and Local (Cambridge University Press, 2008, with Brendan McSweeney and Robert Fitzgerald); and Assembling Work (Oxford University Press, 2005, with Tony Elger).
Vicki Smith is Professor of Sociology at the University of California, Davis, and has been researching industrial and corporate restructuring, contingent work and employment insecurity [Page xvii]for several decades. She has authored several books, including Crossing the Great Divide: Worker Risk and Opportunity in the New Economy (Cornell University Press, 2001) and with Esther Neuwirth, The Good Temp (Cornell University Press, 2008). Smith has also published numerous articles and chapters in this area. Currently, she is writing about low-wage workers’ employability strategies with co-author Brian Halpin.
Paul Stewart is Professor of the Sociology of Work and Employment at the University of Strathclyde and is co-ordinator of the international Marie Curie ITN ‘Changing Employment’ programme. He is a member of CAIRDE Teo in Armagh City in the north of Ireland, a social economy organization working in the medium of the Irish language, and co-founded the Migrant Workers’ Research Network (MWRN). He is member of the IWU and UNITE. With Brian Garvey he is currently researching changes to work, employment and migration in global commodity chains in Brazil. For over 20 years he worked with shop floor trade unionists in the Auto Workers’ Research Network at Cowley and Ellesmere Port, researching the impact of lean production on workers’ lives. Recently he co-authored We Sell Our Time No More (Pluto Press, 2009) and, with Tommy McKearney, The Provisional IRA: From Insurrection to Parliament (Pluto Press, 2011). He is currently working on the book ‘Where Did You Go to Lizzy?': Protestant Women in the Insurgency in the North of Ireland from 1969.
Tim Strangleman is a Professor of Sociology at the University of Kent, Canterbury, UK. He is interested in a wide range of areas around the sociology of work and economic life, examining questions of work meaning and identity, deindustrialization and the experience of industrial change. He has carried out research in the railway, engineering, mining, construction, brewing, papermaking, banking and teaching sectors. His work combines oral history with visual methods and approaches as well as archive material. He has written on the historiography of work and industrial sociology. He has collaborated with a number of photographers, artists and film makers, most recently on the film Watermark. Tim has written numerous articles and chapters on these subjects and is the author of two books, Work and Society: Sociological Approaches, Themes and Methods (Routledge, 2008 with Tracey Warren) and Work Identity at the End of the Line? Privatisation and Culture Change in the UK Rail Industry (Palgrave, 2004). He is working on two new books: Imagining Work in the Twentieth Century (Oxford University Press) and Corroding Capital (Cornell University Press, with James Rhodes).
Tsui-o Tai is an Assistant Professor in the Department of Sociology at the National Taipei University in Taiwan. Tai's research interests include family, gender, economic inequality, social policy and comparative study.
Rebecca Taylor is a Lecturer in Sociology in the Faculty of Social Sciences at the University of Southampton. Her research interests lie in conceptualizing work, particularly unpaid forms of work, and understanding individuals’ working lives and careers. She has extensive experience of conducting policy-focused research in the areas of older workers, employment services and programmes, and the third sector and its relationship with the market and the state. Rebecca has published widely in journals such as Work, Employment and Society; Policy and Politics; and Social Policy and Administration; and she is an editor of the Sociological Review monograph A New Sociology of Work? (Wiley, 2005, with Lynne Pettinger, Jane Parry and Miriam Glucksmann).
Paul Thompson is Professor of Employment Studies at the University of Stirling and Adjunct Professor at the School of Management at Queensland University of Technology. [Page xviii]He is the author or co-author of eight books and five edited volumes as well as over 50 refereed journal articles; he is best known for his work on labour process theory, control, resistance and misbehaviour and, latterly, financialization. He is currently the Convener of the annual International Labour Process Conference and is co-editor of the Palgrave Series Management, Work and Organization.
Chris Tilly is Professor of Urban Planning and Director of the Institute for Research on Labor and Employment at UCLA. He studies labour and inequality in the US and global context, with a particular focus on bad jobs and how to make them better. Tilly's books include Half a Job: Bad and Good Part-Time Jobs in a Changing Labor Market (Temple University Press, 1996); Glass Ceilings and Bottomless Pits: Women's Work, Women's Poverty (South End Press, 1997); Work Under Capitalism (Westview Press, 1999); Stories Employers Tell: Race, Skill, and Hiring in America (Russell Sage Foundation, 2001); The Gloves-Off Economy: Labor Standards at the Bottom of America's Labor Market (ILR Press, 2008); and Are Bad Jobs Inevitable? (Palgrave Macmillan, 2012).
Matt Vidal is Senior Lecturer in Work and Organizations, King's College London, Department of Management. His work has been published in Contexts, Critical Sociology, Human Relations, Industrial Relations, New Political Economy, Organization Studies, Socio-Economic Review, Sociology Compass and Work, Employment & Society. Matt is the author of Organizing Prosperity (EPI, 2009) and editor (with Marco Hauptmeier) of Comparative Political Economy of Work (Palgrave, 2014). He is editor-in-chief of Work in Progress, a blog of the American Sociological Association, an editorial board member of Work, Employment & Society, and was editor (with Jon Hindmarsh) of the ‘Organization & Work’ section of Sociology Compass.
Tracey Warren is a Professor of Sociology in the School of Sociology and Social Policy at the University of Nottingham, UK. Tracey teaches on the sociology of work and employment at undergraduate and postgraduate levels. Her research interests lie in work inequalities across Europe. These include: work time (including part-time work, work-time underemployment and long hours); work-life balance; work and economic well-being (income, wealth and financial security); unpaid domestic work; the quality of work; and inequalities by gender, class and ethnicity. She has published on these themes in such journals as the British Journal of Sociology;Work, Employment and Society;Sociology;Feminist Economics; and The Sociological Review. She also co-wrote the book Work and Society: Sociological Approaches, Themes and Methods (Routledge, 2008).
Amy S. Wharton is Professor of Sociology and Director of the College of Arts and Sciences at Washington State University Vancouver. Her research on gender inequality, the sociology of work, and work–family policies has been published in the American Sociological Review;Social Forces; and Work & Occupations, as well as many other peer-reviewed journals and edited books. She is the author of The Sociology of Gender: An Introduction to Theory and Research (Wiley, 2011, 2nd edition) and the editor of Working in America: Continuity, Conflict, and Change in a New Economic Era (Routledge, 2014, 4th edition).
Nima L. Yolmo is a graduate student in the Anthropology Department, University of California at Irvine. Her Masters of Philosophy research, undertaken at the Centre for Studies in Science Policy, Jawaharlal Nehru University, focused on the use of digitized transactions in New Delhi. A part of this study has been published in the article: ‘Digitised Money Transactions and Cultures of Malling: Frauds and Debt-making in New Delhi', Contributions to Indian Sociology 48(3) (2014): 307–31. She is interested in questions related to money form, digitized transactions, affect, violence and subjectivities, public anthropology and economic transformations in conflict zones. Her present area of focus is the north-eastern region of India where she is exploring the relation between money, memory and subject formations.