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Clare Jackson

In: The SAGE Handbook of Qualitative Data Collection

Chapter 18: Data Collection in Conversation Analysis

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Data Collection in Conversation Analysis
Data Collection in Conversation Analysis
Clare Jackson

In speaking with others, we produce recognisable social activities that are fundamental for conducting our social lives (e.g. greetings, appreciations, complaints, apologies, invitations, requests, advice-giving, and so on). Conversation Analysis (CA) is essentially the study of how these activities are accomplished in conversations between people. At its core, CA is an approach to studying social action and its data are recordings of naturally occurring (or naturalistic) interactions. Consequently, data collection for conversation analytic purposes is, in some ways, straightforward because researchers are already immersed in, and surrounded by, data of interest: talk between friends, family, doctors and patients, lawyers and clients, journalists and politicians, teachers and students, and the like. Harvey Sacks, the originator ...

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