- Subject index
The first volume in The SAGE Handbook of Industrial, Organizational and Work Psychology introduces key concepts in personnel and employee performance from cognitive ability and the psychological predictors used in assessments to employee and team values. The editor and contributors present a clear overview of key research in the areas of behaviour change and how to assess individual job performance - making Volume I indispensable for anyone working in or studying Human Resource Management.
Chapter 10: Job Knowledge: Its Definition, Development and Measurement
Job Knowledge: Its Definition, Development and Measurement
Job knowledge is an important determinant of job performance (Campbell, Gasser, & Oswald, 1996). Job knowledge assessments generally boast validity coefficients that are on par with, and sometimes better than, general mental ability assessments, which are typically thought to be the best predictors of job performance (Schmidt & Hunter, 1998). Nonetheless, research and theory on job knowledge appears to be relatively sparse when compared to that related to cognitive ability. Certainly, valid reasons exist for the focus on ability. Relative to ability, assessment of job knowledge is complex and idiosyncratic and must be considered within the context of each individual job. One major limitation of ...