Summary
Contents
Subject index
This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.
Fully updated with the latest research throughout, the second edition offers new chapters on qualitative and quantitative research methods for conflict, intimate partner violence, family dynamics, mental health, negotiation, workplace bullying, healthcare conflict, identity and intercultural conflict, the middle way approach, conflict in the global workplace, the culture-based situational conflict model, community ethics and engagement, spirituality and conflict, and trust in academic-community partnerships.
Moral Conflict and Transcendent Communication
Moral Conflict and Transcendent Communication
Human beings live in a world of difference, as we naturally make distinctions and set boundaries. Often differences, though noticeable, are irrelevant to what is going on at the moment. At other times, differences assume importance because of their value, to the point that we often seek them out to enhance our lives. The differences most often featured in this Handbook, however, are challenging, precisely because they are problematic and require effort to manage. Challenging differences themselves can have value as they can stimulate creativity and critical thinking, and such differences can help clarify what is most important to us. The problem, of course, is that we must learn to manage differences ...
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