Summary
Contents
Subject index
This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.
Fully updated with the latest research throughout, the second edition offers new chapters on qualitative and quantitative research methods for conflict, intimate partner violence, family dynamics, mental health, negotiation, workplace bullying, healthcare conflict, identity and intercultural conflict, the middle way approach, conflict in the global workplace, the culture-based situational conflict model, community ethics and engagement, spirituality and conflict, and trust in academic-community partnerships.
Conflict Motivations and Tactics of Targets, Bystanders, and Bullies: A Thrice-Told Tale of Workplace Bullying
Conflict Motivations and Tactics of Targets, Bystanders, and Bullies: A Thrice-Told Tale of Workplace Bullying
Adult bullying at work is a unique type of escalated, entrenched conflict that occurs between and among organizational members. Nearly half of all U.S. workers are affected by bullying during their working lives, either being targeted or witnessing abuse as a bystander. The power disparity between bullies and targets, the aggressive character of bullying communication, and the persistent wearing down that occurs mark adult bullying as a unique type of escalated, destructive workplace conflict. Adult bullying at work is not, however, simply a dyadic one-on-one conflict—many others are involved and affected. Bullying conflicts ...
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