Summary
Contents
Subject index
This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.
Fully updated with the latest research throughout, the second edition offers new chapters on qualitative and quantitative research methods for conflict, intimate partner violence, family dynamics, mental health, negotiation, workplace bullying, healthcare conflict, identity and intercultural conflict, the middle way approach, conflict in the global workplace, the culture-based situational conflict model, community ethics and engagement, spirituality and conflict, and trust in academic-community partnerships.
It Happens in Real Life: The Complexities of Conflict and Mental Health within Families
It Happens in Real Life: The Complexities of Conflict and Mental Health within Families
In 2005, the city I lived in at the time was rocked to its core when a man with a mental illness lost control; lost his ability to communicate effectively with his family, with his mental health providers, and with hospital workers. Within 18 hours, six people's lives were changed forever, as were those of the family members of the six, as well as an entire community and, perhaps, a nation. It started early on a warm summer morning, when the first victim, a 54-year-old grandfather, who worked for the State Department of Transportation, arrived at work ...
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