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Human Factors
Human factors

Human factors is an applied discipline of psychology that is concerned with the interactions between humans and machines. Alphonse Chapanis (1985), one of the founders of the discipline, said, “Human Factors discovers and applies information about human abilities, limitations and characteristics to the design of tools, machines, systems, tasks, jobs and environments for safe, comfortable and effective human use” (p. 2). Put more simply, human factors is concerned with the consideration of people in the design of products, services, and systems. Unlike the traditional disciplines of psychology that are typically focused on specific human behaviors and capabilities alone, human factors is primarily concerned with how these behaviors and capabilities limit human performance in the real world, either in task performance or in ...

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