• Summary
  • Contents
  • Subject index

The Handbook of 21st Century Management provides authoritative insight into the key issues for students in college or corporate courses with a particular emphasis on the current structure of the topic in the literature, key threads of discussion and research on the topic, and emerging trends. This resource is useful in structuring exciting and meaningful papers and presentations and assists readers in deciding on management areas to take elective coursework in or to orient themselves towards for a career. Indeed, familiarity with many of the topics in this Handbook would be very useful in job interviews for positions in business.

Electronic Monitoring of Personal Web Use at Work
Electronic monitoring of personal web use at work

Technology has transformed the workplace. Since the inception of the Internet, the benefits for organizations and its stakeholders have altered the way work is conducted, managed, and controlled. From service delivery and quality control to alternative communication channels, the Internet has and will continue to impact Organizations on many levels. The steady growth of personal Web usage (PWU) at work (Mahatanankoon, Anandarajan, & Igbaria, 2004), for example, has become particularly interesting and relevant to scholars and practitioners in management and organization studies. With its presence at the center of operations inside organizations, the Internet has resulted in a number of by-products, including PWU. Also known as “cyberloafing,” many scholars and ...

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