• Summary
  • Contents
  • Subject index

The Handbook of 21st Century Management provides authoritative insight into the key issues for students in college or corporate courses with a particular emphasis on the current structure of the topic in the literature, key threads of discussion and research on the topic, and emerging trends. This resource is useful in structuring exciting and meaningful papers and presentations and assists readers in deciding on management areas to take elective coursework in or to orient themselves towards for a career. Indeed, familiarity with many of the topics in this Handbook would be very useful in job interviews for positions in business.

Supply-Chain Management: Integration and Globalization in the Age of e-Business
Supply-chain management: Integration and globalization in the age of e-business

Supply-chain management (SCM) refers to the management of materials, information, and funds across the entire supply-chain, from suppliers through manufacturing and distribution, to the final consumer. It also includes aftersales service and reverse-product flows such as handling customer returns, recycling of packaging and discarded products (see Figure 40.1). In contrast to multiechelon inventory management, which coordinates inventories at multiple locations of a single firm, or traditional logistics management, SCM involves coordination of information, materials, and financial flows among multiple firms.

SCM has generated substantial interest in recent years for a number of reasons. Managers in many industries now realize that actions taken by one member of the ...

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