• Summary
  • Contents
  • Subject index

The Handbook of 21st Century Management provides authoritative insight into the key issues for students in college or corporate courses with a particular emphasis on the current structure of the topic in the literature, key threads of discussion and research on the topic, and emerging trends. This resource is useful in structuring exciting and meaningful papers and presentations and assists readers in deciding on management areas to take elective coursework in or to orient themselves towards for a career. Indeed, familiarity with many of the topics in this Handbook would be very useful in job interviews for positions in business.

Evolving Aspects of Outsourcing to India
Evolving aspects of outsourcing to India

Today outsourcing is widely practiced in all forms of organizations including corporations, governments, charities, and religious institutions. Simply put, outsourcing is a contractual agreement between the client (the organization that does the outsourcing) and one or more external suppliers (vendors) to provide services or processes currently provided by the clients' internal organization. A recent review of outsourcing (Espino-Rodriguez & Padron-Robaina, 2006, p. 51) provides different definitions of outsourcing that has evolved over time. Some are summarized here:

  • Outsourcing involves making a variety of “make” or “buy” decisions to obtain the necessary supplies of materials and services for the production of the organization's goods and services
  • Outsourcing refers to the act of turning to an external organization ...
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