21st Century Management: A Reference Handbook
The Handbook of 21st Century Management provides authoritative insight into the key issues for students in college or corporate courses with a particular emphasis on the current structure of the topic in the literature, key threads of discussion and research on the topic, and emerging trends. This resource is useful in structuring exciting and meaningful papers and presentations and assists readers in deciding on management areas to take elective coursework in or to orient themselves towards for a career. Indeed, familiarity with many of the topics in this Handbook would be very useful in job interviews for positions in business.
- Front Matter
- Subject Index
- Chapter 1: Organizational Emergence: Business Start-Up Issues
- Chapter 2: Corporate Entrepreneurship
- Chapter 3: Social Entrepreneurship and Social Enterprise
- Chapter 4: High Technology Entrepreneurship
- Chapter 5: Governmental Impedimentation and Facilitation of Entrepreneurship
- Chapter 6: Women Entrepreneurs
- Chapter 7: Entrepreneurial Resilience: What Makes Entrepreneurs Start Another Business after Failure?
- Chapter 8: Strategic Planning in New Ventures and Young SMEs
- Chapter 9: Fostering Social and Civic Responsibility by Organizations and Their People
- Chapter 10: Poverty Alleviation as a Corporate Issue
- Chapter 11: Organizational Crisis Management in the Post-9/11 Business Epoch
- Chapter 12: Integrating Corporate Social Responsibility in the Management of Supply Chains
- Chapter 13: Activist Groups Tactics to Influence Companies
- Chapter 14: Global Business Citizenship: A Model of Social Responsibility and Ethical Behavior for the 21st Century
- Chapter 15: Excessive Work and Its Business Consequences
- Chapter 16: Factors Influencing Women Managers' Success
- Chapter 17: Future Directions in Labor Relations: A 2025 Perspective
- Chapter 18: Global Mind-Set
- Chapter 19: Management in Developing Countries
- Chapter 20: Internationally Managing in the Face of Terrorism-Induced Uncertainty
- Chapter 21: HRM Best Practices and Transfers to the Asia Pacific Region
- Chapter 22: Cultural Differences in Perceptions of Fairness in Organizational Contexts
- Chapter 23: Winning in Asia
- Chapter 24: Language Issues in Multinational Management
- Chapter 25: Toward Sustainable Organizations for the 21st Century
- Chapter 26: Why Do Firms Comply with Environmental Regulations?
- Chapter 27: Understanding and Overcoming the Green Wall: Environmental Strategy, Leadership, and Change Management in Business
- Chapter 28: Environmental Supply Chain Management
- Chapter 29: Strategic Decisions in High-Velocity Contexts
- Chapter 30: Innovation as a Strategy in Network Markets
- Chapter 31: Planning Effectiveness for Internet-Based Interorganizational Systems
- Chapter 32: The Competitive Advantage of Interconnected Firms
- Chapter 33: New Product and Service Development in Strategic Alliances
- Chapter 34: The Merger Paradox: Determinants and Effects
- Chapter 35: Evolving Aspects of Outsourcing to India
- Chapter 36: Holistic Approaches to Business Planning
- Chapter 37: Culture-Sensitive Global Strategies
- Chapter 38: Co-Opetition: Promises and Challenges
- Chapter 39: Business Imitation
- Chapter 40: Supply Chain Management: Integration and Globalization in the Age of e-Business
- Chapter 41: Mass Customization
- Chapter 42: Improving Supply-Chain Information Velocity, Product Customization, and Cost through Extended Enterprise Applications
- Chapter 43: Business Process Outsourcing Management Issues
- Chapter 44: Place and Space Strategies for 21st-Century Organizations
- Chapter 45: Ethical Manufacturing
- Chapter 46: Constraints on Strategy of an Organizational Structure
- Chapter 47: Global Projects as New Organizational Form
- Chapter 48: Artistic Methods and Business Disorganization
- Chapter 49: Organizational Security
- Chapter 50: The Evolving Nature of Work Teams: Changing to Meet the Requirements of the Future
- Chapter 51: Collaborative Innovation: Web-Based Tools for Customer Involvement in New Product Development
- Chapter 52: Coordination in Global Teams
- Chapter 53: Transnational Teams in Knowledge-Intensive Organizations
- Chapter 54: Conflict Management in Work Teams
- Chapter 55: Human Resources Management in the 21st Century
- Chapter 56: Managing in the New Economy: Restructuring White-Collar Work in the United States, the United Kingdom, and Japan
- Chapter 57: Work-Home Interaction: A Challenge to Human Resources Management
- Chapter 58: External Competitiveness: Theoretical and Practical Facets of Strategic Pay Level Decision Making
- Chapter 59: Flexible Labor
- Chapter 60: Employee Wellness Programs
- Chapter 61: Career Management
- Chapter 62: Careers in Transition
- Chapter 63: The Changing Nature of Mid- and Late Careers
- Chapter 64: Diversity and Diversity Management in the Age of Globalization
- Chapter 65: Ethnic and Minority Enterprise
- Chapter 66: Aging and Work Motivation
- Chapter 67: Family-Friendly Organizations
- Chapter 68: Motivating Individuals and Groups at Work in the 21st Century
- Chapter 69: Intrinsic Motivation in Public Organizations
- Chapter 70: Why Self-Set Goals May Sometimes Be Non-Motivating
- Chapter 71: Organizational Politics in Management Settings
- Chapter 72: Understanding and Managing Misbehavior in Organizations
- Chapter 73: Organizational Paranoia: Origins and Dysfunctional Consequences of Exaggerated Distrust and Suspicion in the Workplace
- Chapter 74: New Approaches for Cultivating and Nourishing Communications Networks
- Chapter 75: Intercultural Communication: Strategies for Managing Intercultural Dimensions of Business
- Chapter 76: Emotion in Organizations
- Chapter 77: Leadership Style: Developing a Leadership Style to Fit 21st-Century Challenges
- Chapter 78: Remote Leadership
- Chapter 79: Leadership in Interorganizational Networks
- Chapter 80: Challenges of Implicit Leadership Theories for Management
- Chapter 81: Integrating Plurality: Toward an Integral Perspective on Leadership and Organization
- Chapter 82: The Global Manager's Work: Crossing Boundaries of Distance, Countries, and Cultures
- Chapter 83: Knowledge Management: Strategy, Culture, Intellectual Capital, and Communities of Inquiry
- Chapter 84: Facilitating Mobile and Virtual Work
- Chapter 85: Balancing the Implications of Employee Telework: Understanding the Impacts for Individuals and Organizations
- Chapter 86: Electronic Monitoring of Personal Web Use at Work
- Chapter 87: Information Privacy in Organizations
- Chapter 88: Multilingual Issues in Global E-Commerce Web Sites
- Chapter 89: Managing Intangible Capital
- Chapter 90: What is the Business Case for Adopting RFID?
- Chapter 91: Change Agency in 21st-Century Organizational Life
- Chapter 92: Organization Development in the 21st-Century
- Chapter 93: The State of Organization Development
- Chapter 94: Managing Creativity and Innovation in the 21st Century
- Chapter 95: Organizational Memory: Why Does It Matter?
- Chapter 96: Why Catastrophic Organizational Failures Happen
- Chapter 97: Arts Management Issues in the 21st Century
- Chapter 98: Hospital Planning for Weapons of Mass Destruction Incidents
- Chapter 99: Unique Aspects of Managing Sports Organizations
- Chapter 100: Managing Philanthropic Organizations for Creativity
Copyright © 2008 by SAGE Publications, Inc.
All rights reserved. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher.
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Library of Congress Cataloging-in-Publication Data
21st century management : a reference handbook / editor Charles Wankel.
p. cm. — (A Sage reference publication)
Includes bibliographical references and index.
ISBN 978-1-4129-4972-9 (cloth)
1. Management—Study and teaching. I. Wankel, Charles. II. Title: Twenty-first century management.
This book is printed on acid-free paper.
07 08 09 10 11 10 9 8 7 6 5 4 3 2 1
Publisher: Rolf A. Janke
Acquisitions Editor: Jim Brace-Thompson
Developmental Editor: Sara Tauber
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Cover Designer: Michelle Kenny
Marketing Manager: Amberlyn Erzinger
21st Century Management provides clear and useful discussion by scholars from around the world of 100 of the key issues and topics that managers are confronting in the 21st century. The structure of discourse for each issue, and important associated perspectives and research, is concisely and meaningfully presented. New technologies, globalization, and associated ethical implications frame many of these issues. The management of 21st century nonprofit, arts, healthcare, sports, and philanthropic organizations are each given chapter length focus. Significant and helpful bibliographic leads for those interested in further researching an issue are provided. This worldwide collaboration includes contributions by leading experts from Australia, Barbados, Canada, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Japan, the Netherlands, New Zealand, Singapore, Taiwan, Turkey, the United Kingdom, and the United States.
The first section of this handbook focuses on entrepreneurship in the 21st century. Those entering the labor market today, beyond seeing careers in large enterprises, often find opportunities to join or start new ventures, sometimes even in virtual contexts such as second life. What is important to know about organizational emergence, corporate entrepreneurship, social entrepreneurship, social enterprise, high-technology entrepreneurship, the role of government in helping and impeding entrepreneurs, the special issues that women must address in starting new businesses, how to go about planning new businesses, and why entrepreneurs keep trying after initial failure of a new venture is covered here.
The second topical area to be addressed by this volume concerns contemporary issues of business, society, and government. The 21st century finds businesses nested in over multiple jurisdictions, where cultures and values are changing and that are increasingly beset by crises such as disasters of the natural environment. Global business citizenship is discussed as not only a socially responsible and ethical way for firms to proceed but as a sensible and effective way of fitting with the requirements of the 21st century. New forms of labor relations are evolving given the robust positioning of competition, both domestic and international, of nonunion and low-wage enterprises. One chapter looks at directions in labor relations with a focus on what they might be in 2025. Excessive work and its business consequences is an issue addressed by a chapter in this book. The factors associated with the success of women managers in business are analyzed. Doing well by doing good is a current business buzz phrase. That is, making money by working with people in poorer nations who benefit by the partnership. This was chiefly sparked by Prahalad's The Fortune at the Bottom of the Pyramid (2006). The multifaceted dimensions of this movement are addressed in a chapter in this section. Another chapter discusses organizational crisis management in the post-9/11 business epoch. The proactive management of an organization's environment including activist groups and other stakeholders is considered at length.
Managing the global enterprise is addressed with a focus on doing business in Asia and developing nations. How firms manage terrorism-induced uncertainty is one of the areas considered. The development of a global mind-set and working in a multilingual business world is covered.
Hurricane Katrina and Al Gore's movie and book put global climate change on the agenda of leaders of business, government, and management professors and students, and the reference librarians who guide them. Part IV, Sustainability and the Natural Environment: Green Management, begins with a chapter “Toward Sustainable Organizations for the 21st Century.” It is followed by a chapter explaining why firms comply or do not comply with environmental regulations. An applied focus is provided by “Understanding and Overcoming the Green Wall: Environmental Strategy, Leadership, and Change Management in Business.” The section concludes with a chapter on how many firms collaboratively incorporate environmentalist concerns in supply chain management.
Strategy in a fast and networked world is the theme of 11 chapters. How strategic decisions are made in high-velocity contexts begins the section. Innovation, effective planning, and competition in Internet-based interorganizational systems are covered by three chapters. Evolving [Page xii]aspects of outsourcing to countries such as India is the focus of another chapter. Business partnerships and mergers are discussed with a focus on interorganizational product and service development and deployment.
Six chapters are on operations management with new technologies in a global context. How companies' boundaries blur in the integrated and globalized context in the age of e-business is one of the focal topics. This is followed by improving supply chain information velocity, product customization, and cost through extended enterprise applications. How information technology and automated processes enable “mass customization” where products can be individualized profitably is the topic of a chapter. Ethical manufacturing is given chapter-length treatment.
Organization and disorganization is examined through the prism of post-9/11 security concerns. One chapter is on hospital planning for weapons of mass destruction incidents. Global projects as an important new organizational form is discussed in a chapter. The constraints of an organization's structure on what it does are also covered.
Teaming in and beyond organizations in the knowledge economy is the focus of five chapters. The section begins with the evolving nature of work teams as they change to meet the requirements of the future. Web-based tools for collaborating with customers to develop new products and services are the subjects of a chapter. Transnational teams in knowledge-intensive organizations are discussed, as is the coordination in global teams and the conflict management within them.
The human resources as a key strategic factor section covers work-home interaction issues, flexibility in work and scheduling, wellness programs, and career management including the special issues associated with mid- and late careers. Diversity and its management in the age of globalization are covered in four chapters. Family friendly organizations are discussed with a focus on the future.
Managing the behavior of people in 21st century organizations is the subject of nine chapters. Motivating people working remotely is discussed. Also covered is making work in public organizations intrinsically motivating. Understanding and managing misbehavior in organizations is a chapter. Intercultural communications and strategies for managing the intercultural dimensions of business are treated in a chapter. Emotion, trust and mistrust, and organizational politics are covered here as well. The part on Organization Development and Change in the 21st Century also has six chapters discussing how change can be most effectively carried out in contemporary organizations.
Leadership is discussed over six chapters. The section begins with a chapter on developing a leadership style to fit 21st century challenges. Then, remote leadership in the new and evolving technological context is explained. Leadership across organizational, functional, cultural, and geographical boundaries is discussed.
The part on Information and Knowledge With Mobility and Ethics includes chapters covering knowledge management, communities of inquiry, facilitating mobile and virtual work, the impact of telework, electronic monitoring of person Web use at work, information privacy organizations, multilingual and multicultural issues in global e-commerce, managing intangible capital, and the implications of radio frequency identification technology.
A new concept for reference books such as this one is a digital form ancillary providing student term paper assignments and course discussion ideas for the topics of the chapters largely shared by chapter authors (for more information, go to http://www.sagepub.com/wankel). This quasiinstructors' manual provides reference librarians with an overview of the sorts of projects and assignments they might recommend this handbook to facilitate. (Links to the homepages of the chapter authors are accessible at http://management-education.net/h.)Acknowledgments
I very appreciatively acknowledge the collegial and valuable content suggestions for the 21st Century Management of the following:
Jeffrey C. Ady, University of Hawaii at Manoa
Raj Aggarwal, Kent State University
Gib Akin, University of Virginia
Radwan Ali, Kennesaw State University
Ilan Alon, Rollins College
Wolfgang Amann, IMD
Zvi Aronson, Stevens Institute of Technology
Neal M. Ashkanasy, University of Queensland
Stephen Ball, Lourdes College
Linda Balsamo, University of Phoenix
Kunal Banerji, Florida Atlantic University
Boris Bartikowski, Euromed Marseille Ecole de Management
Gayle Baugh, University of West Florida
Phillip Bereano, University of Washington
[Page xiii]Suzanne Bergin-Seers, Victoria University
Cecile Betit, College of St. Joseph
Allan Bird, University of Missouri
Jim Biteman, Tulane University
Kim Boal, Texas Tech University
David Boje, New Mexico State University
Peter Bond, Liverpool John Moores University
Lionel Boxer, Royal Melbourne Institute of Technology
Neil Boyd, Lycoming College
Ed Breaux, Pittsburg Pioneers
Ethan Burger, Washington College of Law
Timo Busch, Swiss Federal Institute of Technology in Zurich
Stuart Carr, Massey University
Frank Cavico, Nova Southeastern University
Sandra Christensen, East Washington University
Harveen Chugh, Imperial College London
Despina Cochliou, University of Bath
Boyd Cohen, University of Victoria
Henry Collier, University of Wollongong
Walaa Compton, Kennesaw State University
Harry I. Costin, Group Sup de Co La Rochelle
Madeline Crocitto, SUNY College at Old Westbury
Mark A.G. Darroch, University of KwaZulu-Natal
Patricia Deflorin, St. Gallen University
Lydia Derkach, National Mining University
Mark de Rond, Cambridge University
Robert Desman, Kennesaw State University
Fabio Duarte, Pontifica Universidade Catolica do Parana
Maryse Dubouloy, ESSEC
Gregorio Billikopf Encina, University of California
Bjørn Ekelund, Human Factors AS
Eman El Shenawy, Washington State University
Raed Elaydi, University of North Carolina
Robert Flynn, University of Tasmania
Glen Forte, George Washington University
Mike Frandsen, Albion College
Siegrun Fox Freyss, California State University
Judith A. Gebhardt, University of Southern California
Elissa Giffords, Long Island University
James Gilbreath, Indiana-Purdue University
Christine Goodall, Staffordshire University
Paul Gooderham, Norwegian School of Economics and Business Administration
Paul Govekar, Ohio Northern University
Ginger Grant, Simon Frasier University
Terje Gronning, Institute for Educational Research, Oslo
Pierre Guillet de Monthoux, Stockholm University
[Page xiv]Edeltraud Günther, University of Virginia
Mark Hager, University of Texas, San Antonio
Michael M. Harris, University of Missouri–St. Louis
Bill Hefley, Carnegie Mellon University
Meg Hooper, University of Queensland
Arvind K. Jain, Concordia University
Vinnie Jauhari, Research Institute for International Management and Technology
C. Douglas Johnson, Georgia Southern University
Hajah Mona Yati Haji Md Kassim, University Brunei Darussalam
Hamid H. Kazeroony, University of Phoenix
Tom Keenoy, University of London
Franz Will Kellermanns, Mississippi State University
Travis Kemp, University of South Australia
Thomas W. Kent, College of Charleston
James King, University of Alabama
Mike Kiska, Jefferson County (Colorado) Public Library
Olga Kuznetsova, Manchester Metropolitan University
Peter Langford, Macquarie University
Ryan L. Lanham, Virginia Tech
Suzan Langenberg, Estonian Business School
Edward Leach, Dalhousie University
Mark Learmonth, Nottingham University
Beverly Leeds, University of Central Lancashire
Stephen Leybourne, University of Plymouth
Canchu Lin, Bowling Green State University
Dirk Lindebaum, University of Manchester
Hong Liu, Manchester Business School
William Low, University of Auckland
John Hassard, Manchester Business School
Scott A. Hipsher, Bangkok University
Seung-Hyun Lee, University of Texas
Joel Lefkowitz, Baruch College, CUNY
Valeria Leite, Federal University of Itajuba
Laurence S. Lyons, Henley Management College
Chris MacDonald, Saint Mary's University
Lauchlan Mackinnon, University of Queensland
Alice Macpherson, Kwantlen University
Judi Marshall, University of Bath
Mark Matheson, Raymond James Financial Services, Inc.
Anita M. McGahan, Boston University
Drummond McNaughton, Touro University International
Paul Miesing, University of New York at Albany
Graham Mole, Manchester Metropolitan University
Erik Monsen, Max Planck Institute of Economics
[Page xv]Sanford Moskowitz, College of St. Benedict/St. Johns University
Karen Moustafa, Indiana-Purdue University
Bahaudin G. Mujtaba, Nova Southeastern University
J. Mark Munoz, Millikin University
Bahaudin Mujtaba, Nova Southeastern University
Lori Muse, Western Michigan University
Martti Muukkonen, University of Joensuu
Nick Nissley, Banff Center
Loretta O'Donnell, Macquarie University
Özlem Öz, Bogazici University
David Ozag, Habitat for Humanity
Banu Ozkazanc Pan, University of Massachusetts
Jacob Park, Green Mountain College
Fay Cobb Payton, North Carolina State University
Kathie Pelletier, Claremont Graduate University
James Peoples, University of Wisconsin–Milwaukee
Richard Peters, Florida Atlantic University
Donde Plowman, University of Texas at San Antonio
Richard A. Posthuma, University of Texas
Vana R. Prewitt, University of North Carolina
Anat Rafaeli, Israel Institute of Technology
Pat Raskin, Columbia University
Maike Rathje, St. Gallen University
Emmanuel Raufflet, HEC Montreal
Erwin Rausch, Kean College
Alf Rehn, Royal Institute of Technology
Gene Remoff, Lycoming College
Elena Revilla, Instituto de Empresa
Sally Riad, Victoria University of Wellington
Alex Rialp, Autonomous University of Barcelona
Rosa Nelly Treviño Rodríguez, University of Navarra
Elisabeth Rossen, University of Oslo
Carol Royal, University of New South Wales
Sonja Sackmann, University of Munich
Lichia Saner-Yiu, Centre for Socio-Eco-Nomic Development
Janet Sayers, Massey University
Augusto Schianchi, University of Parma
Lyle Schoenfeldt, Appalachian State University
William D. Schulte, Jr., Shenandoah University Winchester
Sandor Schuman, University of New York at Albany
Michael Schwartz, Royal Melbourne Institute of Technology
May Seitanidi, University of Nottingham
Selwyn Seymour, Edinburgh University
Radha Sharma, Management Development Institute
Sanjay Sharma, Wilfrid Laurier University
Manish Singhal, Xavier University
[Page xvi]Julie Smendzuik-O'Brien, Fielding Graduate University
Jaye Smith, Pepperdine University
Robert Smith, The Robert Gordon University
Roderick Smith, Aberdeen Business School
William Smith, Towson University
Ebrahim Soltani, University of Kent
Paul E. Spector, University of South Florida
Roy Stager Jacques, Auckland University of Technology
Ron Stone, DeVry University
Adam Sulkowski, University of Massachusetts
Sherry Sullivan, Bowling Green State University
Michael Sweig, Roosevelt University
William Tankersley, University of West Florida
Rana Tassabehji, University of Bradford
Don Tepas, University of Connecticut
Siri Terjesen, Queensland University of Technology
Jane Terpstra-Tong, University of Macau
John Thornton, University of South Australia
Len Tischler, University of Scranton
Raymond Trau, Deakin University
W. Trexler Proffitt Jr., Franklin and Marshall College
William Tullar, University of North Carolina Greensboro
Nicholas W. Twigg, McNeese State University
James Underwood, Dallas Baptist University
Harry J. Van Buren III, University of New Mexico
Rita van der Vorst, Imperial College London
Deborah Vidaver-Cohen, Florida International University
Madhu Viswanathan, University of Illinois
Isabell Welpe, Ludwig Maximilians University, Munich
Pierre Winkler, Hogeschool van Amsterdam
Patricia D. Witherspoon, University of Texas at El Paso
Monika Winn, University of Victoria
Paul Wong, Trinity Western University
Larry Wright, Washington State Mentoring Partnership
Alan Zaremba, Northeastern University
About the Editors[Page xvii]Editor in Chief
Charles Wankel, PhD, is Associate Professor of Management at St. John's University, New York. He received his doctorate from New York University. Wankel has authored and edited many books including the bestselling Management, 3rd edition (1986), Rethinking Management Education for the 21st Century (2002), Educating Managers with Tomorrow's Technologies (2003), The Cutting-Edge of International Management Education (2004), Educating Managers Through Real World Projects (2005), New Visions of Graduate Management Education (2006), the Handbook of 21st Century Management (2008), and Being and Becoming a Management Education Scholar (2008). He is the leading founder and director of scholarly virtual communities for management professors, currently directing eight with thousands of participants in more than 70 nations. He has taught in Lithuania at the Kaunas University of Technology (Fulbright Fellowship) and the University of Vilnius (United Nations Development Program and Soros Foundation funding). Invited lectures include 2005 Distinguished Speaker at the Education without Border Conference, Abu Dhabi and 2004 Keynote speaker at the Nippon Academy of Management, Tokyo. Corporate management development program development clients include McDonald's Corporation's Hamburger University and IBM Learning Services. Pro bono consulting assignments include reengineering and total quality management programs for the Lithuanian National Postal Service.Managing Editors
Charnsmorn “Lily” Hwang is a doctoral student at Rutgers University. She received her bachelor's degree from William Patterson University, where she is currently conducting field research. She was involved in the editorial process (with Charles Wankel) on several other books including University and Corporate Innovations in Lifetime Learning, Being and Becoming a Management Education Scholar, Innovative Approaches to Increasing Global Sustainability, Management Education for Global Sustainability, Alleviating Poverty through Business Strategy, and Innovative Approaches to Reducing Global Poverty.
Matthew G. Marovich, BA and MA, Rutgers University, has held research and editorial associate positions on several of Charles Wankel's book projects including New Visions of Graduate Management Education, Alleviating Poverty through Business Strategy, and The Cutting Edge of International Management Education. His entrepreneurial experience includes district management and licensed principal for the Primerica Financial Services division of CitiGroup. He is currently preparing to undertake an interdisciplinary doctoral program in entrepreneurship.Associate Editors
Joseph E. Champoux is a Regents' Professor of Management at the University of New Mexico. He received his PhD in Administration from the University of California, Irvine in 1974. Champoux has served as a visiting professor in France, Mexico, Brazil, The Netherlands, and Austria. He teaches graduate and undergraduate courses in organizational theory and organization behavior. His current research activities focus on film as a teaching resource and enhancements for online courses, Champoux has authored or coauthored 30 journal articles, 11 book chapters, and 30 print or electronic books.
David Lewin, PhD, is the Neil Jacoby Professor of Management, Human Resources, and Organizational Behavior at the UCLA Anderson School of Management where he is also Senior Associate Dean for the MBA program. A specialist in human resource management and employment relations, Lewin has published 19 books and more than 150 articles. Among his recent books are International Perspectives and Challenges in Human Resource Management, Human Resource Management: An Economic Approach, The Human Resource Management Handbook, Contemporary Issues in Employment Relations, and Advances in Industrial and Labor Relations, Volume 15. He is presently writing two new books: One is titled Conflict Management in the Modern Corporation, and the other [Page xviii]is titled The Dual Theory of Human Resources and Business Performance. Prior to joining UCLA in 1990, he was professor, director of the PhD Program, director of the Human Resources Research Center, and director of the Senior Executive Program at the Columbia University Graduate School of Business.
Jeanne M. Logsdon, PhD, is Regents Professor and Jack and Donna Rust Professor of Business Ethics at the Anderson School of Management, University of New Mexico. Her research focuses on many topics related to corporate social performance. Logsdon coauthored Global Business Citizenship: A Transformative Framework for Ethics and Sustainable Capitalism.
Paul Shrivastava, the Howard I. Scott Chair and Professor of Management at Bucknell University, received his PhD from the University of Pittsburgh, and has published 15 books and over 100 articles in professional journals. He has served on the editorial boards of leading management education journals including the Academy of Management Review, the Strategic Management Journal, Organization, Risk Management, and Business Strategy and the Environment. He won a Fulbright Senior Scholar Award. He helped found Hindustan Computer Ltd., one of India's largest computer companies and the non-profit Industrial Crisis Institute, Inc. in New York. He published the Industrial Crisis Quarterly, founded Organization and Environment (published by Sage Publications), and founded and was President and CEO of eSocrates, Inc., a knowledge management software company. He was previously a tenured Associate Professor of Management at the Stern School of Business, New York University.
About the Contributors[Page xix]
Phillip L. Ackerman is Professor of Psychology at the Georgia Institute of Technology, Atlanta, Georgia. He has coedited three books and published over 100 articles and chapters on topics of abilities, personality, learning, and aging. He is a Fellow of APA, APS, and the Human Factors and Ergonomics Society.
Mark D. Agars is an Associate Professor of Psychology at California State University, San Bernardino. Some of his research and writing interests include gender issues in the workplace, diversity management, and the work-family interface. Mark earned his PhD in Industrial/Organizational Psychology in 1999 from Pennsylvania State University.
Antti Ainamo is Professor at University of Turku's Institutions and Social Mechanisms. His publications include articles in Organization Science, Research in the Sociology of Organizations, Human Relations, Journal of Eastern Management Studies and Business Strategy Review, as well as a book published by Kluwer/Springer. His current research interests include such new and strategic forms of organization as networks and projects, as well as design and fashion.
Bradley J. Alge, PhD, is an Associate Professor of Management at the Krannert School at Purdue University. He teaches courses in organizational behavior and human resource management in Krannert's executive, MBA, and MSHRM programs. Professor Alge is also an accomplished researcher conducting research on leadership, motivation, team dynamics, prosocial and antisocial work behaviors, information privacy, creativity, and technology.
Helmut K. Anheier, PhD (Yale University, 1986), is Professor of Public Policy and Social Welfare at UCLA, where he directs the Center for Civil Society, and the Center for Globalization and Policy Research. He is also Centennial Professor at the London School of Economics. Before embarking on an academic career, Anheier served as Social Affairs Officer at the United Nations. He is author of over 250 publications, including over 30 authored and edited books. He has won several national and international awards including the 2006 PNP Best Book Award of the American Academy of Management. He is currently researching the role of philanthropy internationally and is interested in methodological questions at the intersection of globalization, civil society, and culture. Anheier serves on the board of several scholarly and philanthropic organizations.
Shigeru Asaba is a Professor of Management at Gakushuin University, Tokyo, Japan. He received his PhD in management from UCLA. His current research interests are empirical analyses on competition and collaboration among Japanese firms, on the impacts of foreign entry into Japanese markets, and on diversification and downsizing behavior of Japanese firms.
Robert D. Austin, Associate Professor at Harvard Business School, is faculty chair of an Executive Education program for Chief Information Officers and teaches Managing in the Creative Economy in the MBA program. His research focuses on knowledge-intensive work; he has authored, coauthored, or coedited several books, most recently The Broadband Explosion: Leading Thinkers on the Promise of a Truly Interactive World (with S. Bradley). He also has written numerous articles in academic and practitioner journals. His industry experience includes work as an executive for a business incubated by a leading technology company and as a manager at Ford Motor Company.
Adam D. Bailey is a PhD student in the department of management at Texas Tech University. Adam's research interest includes business and government relations, and the interdependency of business strategies and government policies. Bailey earned a BS in Political Science and an MBA in Business Administration from Boise State University.
Mallika Banerjee is reading for a PhD degree at the School of Industrial and Labor Relations, Cornell University. She earned her first BSc in Economics from Calcutta University (India), second BA in Sociology with commendations from the University of Exeter (United Kingdom) and her master's from the University of Cambridge. In years following, she worked as a financial consultant in London. Her wider specialization is in the field of organizational studies and international human resource management. She specifically works on contingent work and patterns of business ownership among high-skilled immigrant self-employed groups in the United States.
[Page xx]Lizabeth A. Barclay is Professor of Management at Oakland University. She is an Industrial/Organizational Psychologist by training, receiving her PhD from Wayne State University in Detroit. Her research interests include self-efficacy, educational assessment, and diversity issues at work. She has published in journals such as the Journal of Applied Psychology, Academy of Management Review, Journal of Collective Negotiations, HR Magazine, Public Management, Public Personnel Management, Journal of Occupational and Organizational Psychology, and the Journal of Teaching International Business. She is also certified as a Senior Professional of Human Resources (SPHR).
Yehuda Baruch is Professor of Management at UEA Norwich, United Kingdom, held visiting positions at the University of Texas at Arlington, and London Business School. He published extensively in the areas of global and strategic HRM, careers, and technology management. He is the editor of Group & Organization Management and former Chair, Careers Division, Academy of Management.
Anuradha Basu is Director, Silicon Valley Center for Entrepreneurship and Associate Professor, Department of Organization & Management, San Jose State University. She previously taught at Reading University Business School, United Kingdom. She has a PhD in Economics from the University of Cambridge, United Kingdom and an MBA from IIM Calcutta, India.
Schon Beechler is Professor, Department of Organization & Management, College of Business, San Jose State University, and Director, Silicon Valley Center for Entrepreneurship. She previously taught at Reading University Business School, United Kingdom, and held a visiting position at Stanford University. She is co-editor of the Oxford Handbook of Entrepreneurship (OUP, 2006). She has a PhD from the University of Cambridge, United Kingdom, an MBA from the Indian Institute of Management, Calcutta, and a BA (Honours) in Economics from St. Stephen's College, University of Delhi, India.
Heather L. Bemis-Shields is currently a doctoral student in management at Texas Tech University, focusing on issues of strategic human resource management. She has over a dozen years of experience as a human resources director for large Fortune 500 companies, and she is nationally SPHR certified by the Society for Human Resource Management.
Michael M. Beyerlein is Department Head and Professor in the department of Organizational Leadership and Supervision, College of Technology, Purdue University. His research interests include all aspects of collaborative work systems, organization transformation, creativity/innovation, and the learning organization. He has published in a number of journals and has been a member of several editorial boards. He has authored or edited 18 books. His most recent books include Guiding the Journey to Collaborative Work Systems (2004) and Collaborative Capital (2005). His field projects have involved such companies as Boeing, AMD, Shell, Intel, NCH, and Raytheon.
Wolfgang Bielefeld is Professor of Public and Environmental Affairs; Adjunct Professor at the Center on Philanthropy; Affiliate Faculty, Center for Urban Policy and the Environment; and Adjunct Professor of Sociology at Indiana University, Purdue University, Indianapolis. His interests include the relations between nonprofit organizations and their environments, the dynamics of nonprofit sectors, the development of human service delivery systems, and the social impacts of government human service policies and spending patterns. Current research includes the extent and consequences of the distribution of nonprofits over metropolitan areas and organizational, economic, and political dynamics in local human service delivery systems.
Mariya Bobina is PhD Candidate (Business Administration) at the University of Illinois at Chicago. She received doctoral degree from the Russian Academy of Sciences. Her professional interests include economic and managerial aspects of corporate combinations in the global economy, notably strategic alliances. She published a book and scholarly articles in Journal for International Business Studies, Thunderbird International Business Review, International Journal of Leadership Studies, Venture Capital, and Voprosi Ekonomiki. Her business competencies are based on practical experience as top financial officer in the Russian aircraft industry and as consultant to a number of Russian and international companies in energy sector.
R. Michael Bokeno is associate professor of Organizational Communication, in the College of Business and Public Affairs at Murray State University, Murray, Kentucky, where he teaches graduate courses in organizational discourse, development, and change. He is on the editorial board of the Journal of Organizational Change Management and The Journal of Business and Public Affairs, and he is a reviewer for Management Communication Quarterly and other international organization and management journals. His theoretical interests lie at the intersection of critical organization studies, organizational learning, and complexity science, and is specifically focused on the alternative forms of human interaction implied by these. His applied interests eventuate in The Clio Endeavor, a research and development agency focused on interventions for systemic change via dialogic interaction, alternative forms of mentoring, and authentic stakeholder participation.
Nakiye A. Boyacigiller is Dean of the Faculty of Management at Sabanci University in Istanbul, Turkey (http://www.sabanciuniv.edu). Nakiye spent her early career teaching and researching cross-cultural management at San Jose State. In addition to her edited book Crossing Cultures: Insights [Page xxi]from Master Teachers (with R. Goodman and M. Phillips), she has published in numerous journals and research compendiums. Boyacigiller has held leadership positions in both the Academy of Management and the Academy of International Business and sits on six editorial boards. She was educated at the University of California, Berkeley (PhD), University of California, Los Angeles (MBA), and Bogazici University (BA).
David L. Bradford is the Eugene O'Kelly II Emeritus Senior Lecturer in Leadership and Dean of the Executive Program on Leadership and Power at the Graduate School of Business, Stanford University. He earned his PhD in Social Psychology from the University of Michigan. In addition to numerous articles, he has coauthored five books on leadership and change and has consulted numerous organizations in the private and public sector.
Leonard Bright is currently an Assistant Professor in the Department of Urban and Public Affairs at the University of Louisville. He received his PhD from Portland State University in 2003. His research interest focuses on management and leadership issues in public organizations. He has published in journals such as Journal of Public Affairs Education, Public Personnel Management, and the Review of Public Personnel Administration.
Mark Brown is an associate professor of management at Bradley University in Peoria, Illinois. Dr. Brown received his PhD and MBA from Louisiana State University and his BA in economics from the University of the South in Sewanee, Tennessee. His research interests include strategic compensation issues, the performance effects of human resource practices in hospitals, and international management.
W. Warner Burke is Edward L. Thorndike Professor of Psychology and Education in the Department of Organization and Leadership at Teachers College, Columbia University. He has authored over 130 articles and book chapters and authored or edited 14 books. He is past editor of Organizational Dynamics and the Academy Management Executive.
Yueh-Chin Chen is assistant professor of strategy and new venture creation at the School of Business, Chao-Yang University of Technology of Taiwan. She received her PhD in Business Administration from the School of Business, National Central University, Taiwan in January 2006. Her research interests include entrepreneurial studies and new venture strategy. She has published papers in several conference and journals.
Eva Cifre is Associate Professor of Human Resources Psychology at Jaume I University (Spain). She has a PhD in Work & Organizational Psychology and her research interests are mainly focused on effects of technology at work (including telework), psychosocial health promotion at work (psychosocial well-being, flow at work, etc.), and work/home interaction strategies. She is also involved on work risk-prevention consultancy.
Francesco Ciliberti is Assistant Professor with a 3-year contract at the Polytechnic of Bari, Italy, where he carries out his research at the Department of Environmental Engineering and Sustainable Development. He has a PhD in Advanced Production Systems and is author of more than 20 papers. His research is mainly focused on corporate social responsibility and supply chain management.
Mark A. Clark is an associate professor at the Kogod School of Business, American University, in Washington DC. He earned his PhD at Arizona State University. His research centers on managing broadly-defined diversity in team contexts, including the effect of differences in knowledge, culture, and demographics on individual decisions and team performance. His work has been published in Academy of Management Journal, Journal of Applied Psychology, Group Dynamics, and other outlets.
Mark A. Cohen is the Justin Potter Professor of American Competitive Enterprise at the Owen Graduate School of Management, Vanderbilt University, and Codirector of the Vanderbilt Center for Environmental Management Studies (VCEMS). He previously served as staff economist at the U.S. Environmental Protection Agency, Federal Trade Commission, and Sentencing Commission. Professor Cohen has extensive experience analyzing government enforcement policies with particular emphasis on environmental and criminal justice issues. He has published numerous studies on topics such as why firms comply and/or overcomply with environmental regulations and government enforcement policy and judicial sentencing of individuals and firms convicted of corporate crimes.
Philippa Collins (PhD) has been privileged to experience many different employment and research opportunities, resulting in a holistic view of business and a “hybrid” approach to research. Her experience lies in the implementation of change management, with particular focus on the analysis of process management and the impact of new information technologies on business and management. After studying for her PhD at Cranfield University, she has continued to focus on management research, with special reference to CSR and ethics in operations management. Currently a Senior Lecturer at Heriot Watt University, Scotland, Collins is a regular speaker at conferences and seminars. As well as many articles, she has published Virtual and Networked Organizations (2002).
James A. Craft is Professor of Business Administration at the University of Pittsburgh. He holds a PhD in Organizational Behavior and Industrial Relations from the University of California, Berkeley and has held faculty positions at Berkeley, Purdue University, and Pittsburgh. He has served as a consultant to a variety of organizations [Page xxii]and has lectured on human resources topics throughout Latin America and Europe. He has been a Bookings Fellow and labor force analyst with the U.S. Department of Labor and has worked for the Machinists union. His research and teaching focus on labor management relations and strategic human resources management.
David Cray is an associate professor in the Sprott School of Business at Carleton University, Ottawa, Canada. He has co-authored two books as well as articles in journals including the Journal of International Business Studies, British Journal of Management and Organization Studies.
Michael R. Czinkota serves on the faculties of Georgetown University's McDonough School of Business in Washington D.C. and of Birmingham University's business school in the United Kingdom. A former Deputy Assistant Secretary of Commerce he advises the Executive Office of the President, the U.S. Congress, and the WTO. His current research focuses on the effects of terrorism on international marketing, trade policy, global market entry, and export development strategies. He is the coauthor of two leading text books, International Marketing, 8th edition and International Business, 7th edition. He serves on the board of governors of the Academy of Marketing Science and on a number of editorial boards.
Frank G. A. de Bakker is an assistant professor of strategic management in the Faculty of Social Sciences, Vrije Universiteit, Amsterdam. His research at present focuses on the intersection of neo-institutional organization theory, stakeholder management and social movement theory, specifically concerning interactions between NGOs and firms. He coedited Managing Corporate Social Responsibility in Action: Talking, Doing and Measuring (2007) and a special issue of Business & Society on “The Politics of Stakeholder Influence” (2008). He published in the Academy of Management Review, Business & Society, Journal of Industrial Ecology, Business Strategy and the Environment, and other journals.
Dick de Gilder (PhD, Groningen 1991), University of Amsterdam (1992–2001), currently is an associate professor at Vrije Universiteit, Amsterdam, Department of Public Administration and Organization Science. His research interests involve intra- and intergroup relations and their effects on organizational behavior, social networks in organizations, error management, and management of research groups.
Frank den Hond is an Associate Professor in the Faculty of Social Sciences, Vrije Universiteit, Amsterdam. He co-edited Pesticides, Problems, Improvements, Alternatives (2003) and Managing Corporate Social Responsibility in Action: Talking, Doing and Measuring (2007), as well as a special issue of Business & Society (2008) on “The Politics of Stakeholder Influence.” His current research interests are at the intersection of neo-institutional organization theory and social movement theory, focusing on the interaction between NGOs and firms. He published in the Academy of Management Review, Business & Society, Journal of Corporate Citizenship, Organization Studies, Research Policy, and other journals.
Helena Syna Desivilya (PhD, SUNY at Buffalo), a social organizational psychologist by training, she is head of sociology and anthropology department at the Max Stern Academic College of Emek Yezreel. She conducts research on intergroup conflict and conflict in organizations, notably in work teams and publishes her work in conflict and organizational journals. At the applied arena, she has conducted training workshops on conflict management and mediation for educators, community workers, labor union representatives, mental health professionals, and educators in former Yugoslavia. She also engages in evaluation research of social and educational programs, action research, and building partnerships. She is an active member of the International Association for Conflict Management.
Lee Devin taught theatre at the University of Virginia (1962–1966), Vassar College (1966–1970), and Swarthmore College (1970–2002). In 1975, he became a member of the artistic staff of the People's Light and Theatre, acting, teaching acting, and doing dramaturgy. With Rob Austin of the Harvard Business School, he wrote Artful Making; What Managers Need to Know about How Artists Work published in 2003. In 2005, it won LMDA's Elliott Hayes Award for dramaturgy. He is Senior Dramaturg at People's Light and Theatre and at work on writing projects.
Laurie N. DiPadova-Stocks (PhD, SUNY–Albany, 1995) Professor and Dean, Hauptmann School for Public Affairs, Park University, is a proponent for the moral responsibility of higher education in a democratic society. She served as founding director of the Scripps Howard Center for Civic Engagement at Northern Kentucky University and Deputy Director of the Center for Public Policy and Administration at the University of Utah. Her work has appeared in Human Resource Management Journal, Journal of Public Affairs Education, Academy of Management Learning and Education, International Journal of Case Research and Application, Journal of Management History, and American Sociologist.
Linda F. Edelman is an Associate Professor of Strategic Management and Bentley College. Previously, she was a Research Fellow at the Warwick Business School in Coventry, United Kingdom, and is currently a member of the ikon (innovation, knowledge, organizational networks) research team. She received her MBA and her DBA from Boston University. She is the author of 6 book chapters and over 25 scholarly articles. Her current research examines the resources, cognitive strategies, and networks of new ventures as well as the innovation and learning strategies of project groups and teams. Her work has appeared in Journal of Business Venturing; Academy of Management Learning [Page xxiii]and Education, Journal of Small Business Management; Organization Studies; Management Learning, and British Journal of Management.
Mark Edwards is a psychologist and is currently completing a PhD at the Business School, University of Western Australia. His thesis involves the development of an integral approach to organizational transformation. He has worked with people with disabilities for 20 years in such roles as consultant psychologist, program coordinator, and development officer.
Naomi Ellemers, PhD (Groningen, 1991), Free University Amsterdam (1991–1999), currently is a full professor Leiden University (1999–Present). She has published extensively on group processes and intergroup relations, and their effects on social behavior in organizations. She has (co)edited a number of books on social identity and stereotyping.
Bo Eriksen is an Associate Professor in the Department of Marketing and Management at the University of Southern Denmark. He received his PhD from Odense University (1997) and his master's degree from Copenhagen Business School (1990). His research lies in the intersection of strategy and organization. He is the cofounder of KnowledgeLab.dk, a center promoting technology transfer from the business and humanities to the private sector, and his most recent experiences have included technology transfer to the private sector that resulted in two commercial spinoffs and numerous cooperative projects. Currently, he is focusing on building his research agenda within strategy and organization.
Chris Ernst is currently Research Director for the Center for Creative Leadership, Asia. His work centers on advancing leadership across boundaries in a diverse and interconnected world. As a researcher, he writes and presents frequently on international issues and is coauthor of the book Success for the New Global Manager: How to Work Across Distance, Countries and Cultures. As a practitioner, he has served in expatriate roles in Asia and Europe, manages and leads multicultural teams, and creates leadership modules and tools for client organizations worldwide. Ernst holds a PhD in Industrial and Organizational Psychology from North Carolina State University.
J. Alberto Espinosa is an Assistant Professor of Information Technology and UPS Scholar at the Kogod School of Business at American University in Washington, DC. He received his PhD in Information Systems from the Tepper School of Business at Carnegie Mellon University. His research focuses on understanding how teams coordinate across global boundaries and studying which team processes and information technologies are most effective in bridging these boundaries to help teams achieve high levels of performance. His current research focus is on global software and technical teams, team knowledge, team coordination, and spatial and temporal boundaries. His work has been published in leading academic journals, including Management Science, Organization Science, The Journal of Management Information Systems, and Communications of the Association for Computer Machinery.
Jörg Felfe received his PhD at the Free University Berlin, Germany. Now he is a professor for social and organizational psychology at the University of Siegen. He conducts research on transformational leadership, the perception of leadership, and organizational commitment in different cultures. At the applied field, he has conducted leadership trainings, coaching for executives, surveys, and selection in different areas. He is also engaged in evaluation research of educational programs.
Dail Fields, PhD (Georgia Institute of Technology, 1994), serves as a professor in the Regent University PhD program in Organizational Leadership. In 2007 he was a Fulbright scholar at Lithuania Christian College in Klaipeda, Lithuania. He is also editor of the International Journal of Leadership Studies. Fields is the author of Taking the Measure of Work. He has published research studies in the Academy of Management Journal, Journal of Management, Group and Organization Studies, Journal of Occupational and Organizational Psychology, and the International Journal of Human Resource Management. Fields served on the faculties of George Washington University and the City University of Hong Kong and held senior positions with Deloitte-Touche and MCI.
Kevin A. Fletcher is Executive Director for Audubon International, a nonprofit environmental education organization. Prior to this, he was an Instructor at Rensselaer Polytechnic Institute (RPI), Managing Editor for the Corporate Environmental Strategy Journal, and Vice President of an environmental management consulting firm. He has a BS in biology from SUNY at Geneseo, as well as an MS in environmental management and a PhD in management from RPI.
Kathy Fogel, PhD (University of Alberta), is Assistant Professor of Finance at Northern Kentucky University. Her research focuses on corporate governance systems around the world and the interactions between firms' (established or entrepreneurial) economic behaviors and the external institutional environment including government policies, capital market development, and legal environment.
Eric W. Ford is the Rawls Professor of Healthcare Organization Management and the Director of the Center for Health Care Innovation, Education and Research at Texas Tech University. Ford's research interests include health care information systems and how they are used to improve patient safety and control costs. He is currently working on two federal grants to study Regional Health Information Organizations and a third studying nationwide patient-safety initiatives. Ford is a graduate of Cornell University and [Page xxiv]earned his PhD in Administration from the University of Alabama at Birmingham.
Kevin E. Fox is an Assistant Professor in Industrial/Organizational Psychology at Saint Louis University. He earned his PhD at the University of Tulsa. His research is in the area of emotion and personality. His research has been published in Personality and Social Psychology Bulletin and Journal of Occupational Health Psychology.
Donald Gerwin is an Emeritus Professor at Carleton University in Ottawa, Canada and a Visiting Professor at the Department of Management of Technology and Innovation, Rotterdam School of Management, Erasmus University. He lives in Paris. At Carleton, he held a research chair in technology management and headed the Research Program in Managing Technological Change. He is coauthor of Management of Advanced Manufacturing Technology: Strategy, Organization and Innovation and has published in numerous scholarly and professional journals. He has also held editorial positions with a number of scholarly journals. He has been invited to research institutes in Austria, France, Germany, and Norway. His research interests are in managing new product development within and between firms.
Juergen Glaser is tenured assistant professor at the Chair of Psychology, Technical University Munich (TUM Business School). He received his habilitation and PhD in psychology from the University of Munich and the Technical University Munich. His current research interests are occupational health, stress and burnout, interaction work, and creativity.
Devi Ram Gnyawali, PhD (University of Pittsburgh), is an Associate Professor at the Pamplin College of Business, Virginia Polytechnic Institute and State University (Virginia Tech). His research interests include dynamics of interfirm collaboration and competition, role of internal and collaboration-based knowledge and capabilities on firm innovation, and knowledge flows in multinational corporations.
Timothy Golden, PhD, is an Assistant Professor of Management in the Lally School of Management and Technology at Rensselaer Polytechnic Institute (RPI). His current research interests include telework and other forms of virtual work, work-family conflict, dispersed leadership, and managerial ethics. His research has appeared recently in a number of journals, including the Academy of Management Executive, Journal of Management, Journal of Organizational Behavior, Journal of Applied Psychology, Journal of Vocational Behavior, and others.
Robert I. Goler, Director of the Graduate Arts Management Program at American University (Washington, DC), has been a Fellow in Museum Practice at the Smithsonian Institution and Research Fellow at The Winterthur Museum and codirected the Performing Arts Research Coalition for Washington, DC. He has worked at several museums including the Chicago Historical Society and the National Museum of Health and Medicine, and he was on the faculty of The New School for Social Research. His articles have appeared in numerous journals including the Journal of Arts Management, Law and Society, Journal of Museum Management and Curatorship, and Journal for Nonprofit Management.
Mikhail Grachev is Professor at Western Illinois University and University of Iowa. His professional expertise is multinational organizations' strategies, cross-cultural management, and international human resource management. He served as university faculty in the United States, Russia, France, Hungary, Czech Republic, and Japan, and he was named Wharton Senior Research Scholar. Mikhail Grachev contributed to various cross-national educational programs and taught in executive education programs. He is the author of several books and articles in top-tier academic journals.
George B. Graen, a working class, native Minneapolitan received his PhD at the University of Minnesota in 1967 and was a Research Professor at several universities, Illinois, Champaign-Urbana, Minnesota, Cincinnati, Louisiana, Science and Technology of Hong Kong, Chinese University of Hong Kong, Donghau in China and Nagoya, and Keio in Japan. Graen, father of LMX leadership theory, has been actively researching communications for 40 years. He currently edits with Joan A. Graen, his wife of 48 years, LMX Leadership: The Series designed to stimulate more penetrating research in organizational leadership communications.
Stephanie E. Granda is a doctoral student in Industrial/Organizational Psychology at Saint Louis University. She is a consultant at Colarelli, Meyer, and Associates, a St. Louis-based management consulting company. Her research interests are in the area of work affect, job attitudes, and employee retention.
Lisa K. Gundry is Professor of Management in the Kellstadt Graduate School of Business and Director of the Center for Creativity and Innovation at DePaul University. She teaches Creativity in Business and Entrepreneurship Strategy, and her research focuses on creativity and innovation strategies and processes in organizations.
Martine R. Haas is an associate professor of management at the Wharton School of the University of Pennsylvania. She received her PhD from Harvard University. Professor Haas has worked as a management consultant for McKinsey and Company in London, and for the international development agency Oxfam. Her research explores how knowledge is utilized within and across complex organizations and the implications for important performance outcomes. She has published articles in academic journals including Administrative Science Quarterly, Management Science, Organization Science, and Strategic Management Journal.
Allègre L. Hadida is an Assistant Professor at Judge Business School and a Fellow of Magdalene College [Page xxv]in Cambridge, UK. Her research interests include the Resource-Based View, New Institutional Economics, and arts management. She is a Visiting Professor at HEC, Paris, and was on research leave at MIT Sloan School of Management in 2007.
S. Duane Hansen is a PhD student at the Krannert School of Management, Purdue University. He earned his MBA, Beta Gamma Sigma, at Willamette University. He has conducted research or managed technology-related projects for several large organizations and is currently pursuing research interests in organizational monitoring, trust, and leadership.
Hunter L. Harris is currently researching organizational politics within management settings and hopes that this stream of research will help further understanding and ultimately alleviate the epidemic of malicious workplace politics. He founded the Center for Advanced Research in Organizational Politics. Hunter has completed a number of consulting engagements in organizational effectiveness and business process engineering roles including Honeywell International, United Technologies Corp, GlaxoSmithKline Pharmaceuticals, USAA, and Agilent Technologies. His education includes BS (Marketing) from Oklahoma State University, MBA from Wake Forest University, MILR (Strategic HRM) from Cornell University, and is currently pursuing his PhD (Management) from Vanderbilt University.
S. Alexander Haslam is Professor of Social and Organizational Psychology at the University of Exeter. A former Chief Editor of the European Journal of Social Psychology, in 2005, he received a Kurt Lewin award for outstanding contribution to research in social psychology from the European Association of Experimental Social Psychology. His most recent books are Psychology in Organizations: The Social Identity Approach (2nd ed. 2004) and Social Identity at Work: Developing Theory for Organizational Practice (with van Knippenberg, Platow, & Ellemers 2003). In 2006, he was made a Fellow of the Canadian Institute of Advanced Research.
John Hassard is Professor of Organizational Analysis at Manchester Business School (University of Manchester) and Senior Professorial Research Associate at the Judge Business School, University of Cambridge. Previously, he taught and researched at the London Business School and Universities of Cardiff and Keele. His main research interests lie in theories of organization, critical management studies, and the empirical analysis of industrial change, especially in relation to transitional economies. On these subjects, he has published 12 books and more than 100 research articles. Hassard is currently a board member of the Society for the Advancement of Management Studies.
Jinyu He is an Assistant Professor at the Department of Management of Organization of the Hong Kong University of Science and Technology. He received his PhD in Strategic Management from the University of Illinois at Urbana-Champaign. His primary research interests are corporate governance and firm-level competitive behavior.
Shaoyi He, Associate Professor of Information Systems, California State University San Marcos. He received his PhD from the University of North Carolina at Chapel Hill in 1998. His current research interests include interplay of technology, culture, and language in global e-business; multilingual information access and retrieval on the Web; multilingual issues in e-commerce Web site glocalization; and language barriers in marketing across cultures. He has published papers in such academic journals as Journal of the American Society for Information Science, Information Processing and Management, Journal of Information Communication and Library Science, Electronic Library, and Journal of China Society for Scientific and Technical Information. He is a member of the Association of Computing Machinery, Association for Information Systems, and American Society for Information Science and Technology.
Colette Henry is Head of Department of Business Studies at Dundalk Institute of Technology and Director of the Institute's Centre for Entrepreneurship Research. Her research interests include entrepreneurship education and training, program design and evaluation, enterprise policy and effectiveness, female entrepreneurship, and the creative industries. She is author of Entrepreneurship Education and Training, coeditor of Female Entrepreneurship: Implications For education, Training and Policy published in September 2006, and editor of Entrepreneurship in the Creative Industries—A Global Perspective. She also edits the Ernst & Young Entrepreneur of the Year Case Series and the INTRE—Irish Cases in Entrepreneurship (Volume 2).
Clive Holtham, after taking a master's degree in management, trained as an accountant and was Young Accountant of the Year in 1976. Following 6 years as a Director of Finance and IT, he moved to the Business School in 1988. His research is into the strategic exploitation of information systems, knowledge management, and management learning. He has been an adviser to the European Parliament on educational multimedia. In 2003, he was awarded a UK National Teaching Fellowship. He is author of a large number of publications, lectures, broadcasts, and consults in the United Kingdom and internationally.
Russell Hoye, PhD, is an Associate Professor in Sport Management in the School of Sport, Tourism and Hospitality Management at La Trobe University, Australia. His research and teaching interests focus on the governance and management of sport organizations and the fields of organizational theory and public policy. His most recent books include Sport Governance (2007), and Working with Volunteers in Sport: Theory and Practice (2006). He is the Series Editor for the Sport Management Series
[Page xxvi]Loretta Inglis is a lecturer in the Department of Management, Monash University, Melbourne, Australia. She has published in the area of nonprofit organizations, leadership and arts management.
Kerr Inkson, PhD (University of Waikato, New Zealand), is an Adjunct Professor of Management at the University of Waikato, New Zealand. He has published over 60 refereed journal articles (including articles in Administrative Science Quarterly, Journal of Applied Psychology, Journal of Management Studies, Human Relations, Journal of Organizational Behavior, and Journal of Vocational Behavior), over 30 book chapters, and 12 books including The New Careers (with M. B. Arthur & J. K. Pringle 1999), Cultural Intelligence (with D. C. Thomas 2004), and Understanding Careers: The Metaphors of Working Lives (2007). He is a former Chair of the Careers Division, Academy of Management.
Uma Janardana Iyer is an Associate Professor and coordinator for Industrial/Organizational Psychology program at Austin Peay State University. She received her PhD from the Indian Institute of Technology, India and previously taught at the psychology department at University at Albany. Iyer has presented her research work at numerous professional and international conferences and has several publications in peer-reviewed journals in management and psychology. Iyer has won teaching excellence award and was an invited delegate at the Oxford Round Table, United Kingdom. Her research interests include performance evaluation, achievement motivation, job attitudes and behavior, diversity, and cross-cultural issues at workplace.
Mariann Jelinek, PhD, is the Richard C. Kraemer Chair of Strategy at the Mason School of Business at the College of William and Mary in Williamsburg, Virginia, and visiting Research Professor at the Technical University of Eindhoven, the Netherlands. Her research centers on innovation, technology and organizations, and high-technology firms and mature industries.
Murray E. Jennex, PhD, PE, CISSP is an Associate Professor at San Diego State University, Editor in Chief of the International Journal of Knowledge Management, President of the Foundation for Knowledge Management (LLC), and the HICSS Knowledge Management Systems Track cochair. He is the author of over 100 journal articles, book chapters, and conference proceedings.
M. Eric Johnson is Director of Tuck's Glassmeyer/McNamee Center for Digital Strategies and Professor of Operations Management at the Tuck School of Business, Dartmouth College. His teaching and research focuses on the impact of information technology on supply chain management. His research articles have appeared in such academic journals as Management Science, Operations Research, IEEE Transactions on Engineering Management, Production and Operations Management, Manufacturing and Service Operations Management, and Transportation Science. He holds PhD in engineering from Stanford University.
Ruth Kanfer is Professor of Psychology at Georgia Institute of Technology, Atlanta, Georgia. She is a Fellow of APA, SIOP, and APS and past representative on the AoM Board of Governors. Her research interests include the role of personality and motivation in skill training, job performance, job search, and workforce aging. Recent awards for her work include SIOP's Distinguished Scientific Contributions Award, and the Williams Owens Scholarly Achievement Award.
Hugo M. Kehr is holding the Chair of Psychology at the Technical University Munich. A Heisenberg Fellow of the German Research Foundation and a von Humboldt Fellow, Kehr received his habilitation and his PhD in psychology from the University of Munich. His research interests include work motivation, volition, self-management, and leadership.
Elizabeth Kelley is a member of the Faculty of Management, Dalhousie University, Halifax, Nova Scotia. She received her PhD in Management from Saint Mary's University, Halifax. Her research explores the role of context in leadership theory and practice and her dissertation (2005) focused on leadership in a virtual environment.
E. Kevin Kelloway is Professor of Management and Psychology at Saint Mary's University and Senior Research Fellow at the CN Centre for Occupational Health and Safety, Halifax. Kelloway's research interests include occupational health psychology, leadership, the development and measurement of work attitudes/values, unionization, and the management of knowledge workers.
Frances A. Kennedy is an Associate Professor at Clemson University teaching management accounting. Kennedy also has 13 years of experience in public accounting and in industry. She worked as accounting manager in a manufacturing facility and as an analyst on a new product development team. Kennedy's research focuses on performance measurements and control systems in lean enterprises. She is the 2006 recipient of the Silver Lybrand Medal awarded by the Institute of Management Accounting and the 2006 Award of Merit from the International Federation of Accountants for her contributions to the field of management accounting.
Gary A. Knight is Associate Professor and Director of International Business Programs at Florida State University. His research focus is international business strategy, bornglobal firms, and the effect of terrorism on international firms. He has written over 90 articles published in academic journals and conference proceedings. He serves on the editorial review boards of the Journal of International Business Studies, Journal of International Marketing, and Journal of International Entrepreneurship. He obtained a MBA from the University of Washington and a PhD from Michigan State University, and he was an executive in industry prior to joining academia.
[Page xxvii]S. C. Lenny Koh, PhD, is Director of Logistics and Supply Chain Management Research Group, Full Professor in Operations Management, at the University of Sheffield Management School United Kingdom. She holds a Doctorate in Operations Management and a first-class honors degree in Industrial and Manufacturing Systems Engineering. Her research interests include ERP/ERPII, uncertainty management, modern operations management practices, logistics and supply chain management, e-business, e-organizations, knowledge management, sustainable business, and ecologistics. She has over 185 publications and is in the Marquis Premier Edition of Who's Who of Emerging Leaders. She is editor of several journals and chairperson of international conferences.
Ans Kolk is Full Professor at the University of Amsterdam Business School, the Netherlands. She is also director of the research institute. Her areas of research, teaching, and publications are in corporate social responsibility and environmental management, especially in relation to the strategy and management of international business firms and international policy. Professor Kolk has published in a range of international journals such as Journal of International Business Studies, Harvard Business Review, Management International Review, California Management Review, Journal of World Business, World Development, Journal of Business Ethics, Business and Society, European Management Journal, Business Strategy and the Environment, and Business and Politics.
Tobias Kollmann is a Professor of Business Administration at the University of Duisburg-Essen, Germany. He received his doctorate in 1997 with a thesis on the acceptance of innovative telecommunication and multimedia systems. From 2001, he was the chair of e-business at the University of Kiel, Germany, teaching at the Multimedia Campus Kiel. Since 2005, he is the chair of e-business and e-entrepreneurship at the University of Duisburg-Essen, where he focuses particularly on questions of business venturing and business development in the field of the net economy.
Janet L. Kottke is a Professor of Psychology at California State University, San Bernardino and founder of the Master of Science program in Industrial and Organizational Psychology offered at CSUSB. Her research interests include workplace diversity, measurement of individual and group outcomes, and graduate education planning and programming.
Roderick M. Kramer is the William R. Kimball Professor of Organizational Behavior at the Stanford Business School. He is the author or coauthor of more than 100 scholarly articles. His work has appeared in leading academic journals, as well as popular journals. He is the coauthor of numerous books, including Negotiation in Social Contexts, Trust in Organizations, Power and Influence in Organizations, and Trust and Distrust Within Organizations. He has been on the editorial boards of numerous leading academic journals including Administrative Science Quarterly and Organization Science. He lives in Stanford, California with his wife and children.
Sascha Kraus is Assistant Professor at the University of Oldenburg and member of the board of the Institute of Management Research Cologne (Germany). He lectures Entrepreneurship and Innovation Management at the University of Klagenfurt and the Vienna University of Economics and Business Administration (Austria). Kraus holds a doctorate from the University of Klagenfurt as well as several master's degrees from universities from Germany, The Netherlands, and Australia. He has further been founder of a new business venture in the media branch and board member of two German SMEs. His main research areas are Strategic Management and Entrepreneurship.
Wendelin M. Küpers, Senior Lecturer and Senior Researcher, Department of Business Administration, Leadership, and Organization at the University in Hagen, Germany, and is also teaching at Universities of St. Gallen and Innsbruck. He received PhDs from the University of Witten/Herdecke, Germany and Ruhr University. From March 2008 he will be affiliated with Massey University, New Zealand. His published research focuses on integral leadership as well as on the emotional and aesthetic dimensions and issues of knowledge and learning in and of organizations. He is developing an integral “pheno-practice,” the practical relevance of phenomenology for questions related to integral ways of organizing and managing.
Dovev Lavie is an Assistant Professor at the University of Texas at Austin. He received his PhD in Management from the Wharton School at the University of Pennsylvania. Lavie is a Sloan Industry Studies Fellow, a winner of the Academy of Management William H. Newman Award, a recipient of the Academy of Management BPS Distinguished Paper Award, a recipient of the INFORMS TMS Best Dissertation Award, and also a Landau Fellow, currently serving as a senior lecturer at the Technion. Focusing on strategic management, Lavie's research interests include value creation and appropriation in alliance networks, relational capabilities and performance implications of alliances, and applications of the resource-based view in interconnected technology-intensive industries. His work has been published in the Academy of Management Review, Academy of Management Journal, and the Strategic Management Journal among other outlets.
Gwo-Guang Lee is a professor in the Department of Information Management at National Taiwan University of Science and Technology (NTUST), Taipei, Taiwan. He received a PhD from the School of Computer Studies at the University of Leeds, UK, in 1993. His current research interests focus on organizational behavior, knowledge management, and IS strategic planning.
Orly Levy is a consultant based in Tel Aviv, Israel. In her research and consulting practice, she specializes in leading and managing cultural change in multinational corporations, [Page xxviii]managerial global mind-set development, and cross-cultural team effectiveness. Her research publications have appeared in the Journal of International Business Studies, Journal of Organizational Behavior, The International Journal of Human Resource Management, and Advances in International Management. She received her PhD in sociology from the University of Wisconsin-Madison.
David Lewin, PhD, is the Neil Jacoby Professor of Management, Human Resources, and Organizational Behavior at UCLA, where he is Senior Associate Dean for the MBA program. He has published 19 books and more than 150 articles. His recent books include International Perspectives and Challenges in Human Resource Management, Human Resource Management: An Economic Approach, The Human Resource Management Handbook, Advances in Industrial and Labor Relations, Volume 15, and Contemporary Issues in Industrial Relations. He is senior editor of Advances in Industrial and Labor Relations, and a member of the editorial boards of Industrial Relations, Industrial and Labor Relations Review, and California Management Review.
Marvin Lieberman, PhD (Business Economics, Harvard University), is Professor of Policy at the UCLA Anderson School of Management. His teaching and research interests are in the areas of competitive strategy, industrial economics, and operations management. He has published articles on various business topics including market entry and exit, first mover advantages, cost reduction and productivity improvement, and strategic investment.
Peter W. Liesch is Chair of the Enterprise and International Business Cluster at The University of Queensland Business School. He has published widely in academic journals, including the Journal of International Business Studies, Journal of Operations Management, Journal of World Business, Journal of Business Research, Journal of Management Studies, Management International Review, and others. He is a Professional Member of the Economic Society of Australia, and a Fellow of the Australian Institute of Management. He serves on the Standing Committee of University of Queensland's Academic Board. His research interests include internationalization of the firm, alternative systems of exchange, and international business operations.
Hsiu-Fen Lin is an assistant professor in the Department of Shipping and Transportation Management, National Taiwan Ocean University. She holds a PhD in Information Management from National Taiwan University of Science and Technology. Her research interests include electronic commerce, knowledge management, and organizational impact of information technology.
Jeanne M. Logsdon, PhD, is a Regents Professor and holds the Jack and Donna Rust Professorship of Business Ethics at the Anderson Schools of Management, University of New Mexico. Her current research focuses on many topics related to corporate social performance, including global business citizenship, business ethics, shareholder activism, environmental problems and remedies, and collaboration between the private, nonprofit, and public sectors. Logsdon coauthored with three colleagues Global Business Citizenship: A Transformative Framework for Ethics and Sustainable Capitalism, published by M.E. Sharpe in 2006. She has served as the editor of Business & Society and co-edited the Proceedings of the International Association for Business and Society annual meetings in 2005, 2006, and 2007. She was presented with the Sumner Marcus Award for Outstanding Service by the Social Issues in Management Division of the Academy of Management in 2007.
T. C. Daniel Loh, PhD, is a member of Logistics and Supply Chain Management Research Group and a University Tutor at the University of Sheffield Management School United Kingdom. He holds a Doctorate in Operations Management and a first-class honors degree in Industrial and Manufacturing Systems Engineering. His research interests include Supply Chain Management, ERP/ERPII, Uncertainty Management, Knowledge Management, E-logistics and the use of Radio Frequency Identification in warehouse management. He has over 3 years commercial experience in electronic company and over 10 research publications both national and international.
Ravindranath “Ravi” Madhavan, PhD (University of Pittsburgh), is an Associate Professor of Business Administration at the Joseph M. Katz Graduate School of Business, University of Pittsburgh. His research seeks to understand the interaction structure of competitive advantage as it applies to corporate strategy and to the dynamics of globalization.
Naveen K. Malhotra is Professor of International Business and Finance at Eckerd College. He holds BA, MBA, and PhD degrees from University of Delhi, University of Tampa, and University of South Florida. He has published widely on the issues of Lifelong Learning and International Business. As the Sam M. Walton Free Enterprise Fellow at Eckerd College, he directs the highly successful service-learning chapter of Students in Free Enterprise. His teams have repeatedly won regional and national championship awards and have been recognized for their efforts by the City Council and the Mayor of St. Petersburg, Florida.
Leo McCann, PhD, is Lecturer in International and Comparative Management at Manchester Business School. He is primarily interested in the sociology of work and employment, especially in transitional economies (particularly Russia and China) and the advanced economies of the United Kingdom, the United States, and Japan.
Jonathan Morris is Professor of Organizational Analysis and HRM Section Head at Cardiff University's Business School. His research interests are in management and organization in East Asia and management and new organizational forms and currently, a large ESRC-funded project critically evaluating the management of the UK Labour government's modernization agenda.
[Page xxix]Matthew Nicholson, PhD, is a Senior Lecturer in Sport Management in the School of Sport, Tourism and Hospitality Management at La Trobe University, Melbourne, Australia. His research and teaching interests focus on the relationship between sport and the media, the contribution of sport to social capital, and sport policy development and practice. His most recent books include Sport and the Media: Managing the Nexus (2007), Sport Management: Principles and Applications (2006), and Australian Sport: Better by Design? The Evolution of Australian Sport Policy (2004).
Tjai M. Nielsen is an Assistant Professor in the School of Business at The George Washington University (GWSB). Nielsen teaches in GWSB's MBA and doctoral programs. He has authored more than 20 research articles and book chapters on work teams and executive development. Recently, Nielsen received a Best Reviewer Award from the Academy of Management. He currently serves on the editorial boards of the Journal of Organizational Behavior and Group & Organization Management. Prior to joining GWSB, Nielsen worked as a consultant for RHR International Company. In this role, he worked with a variety of organizations in North America, Europe, and the Middle East.
Sonia Ospina is Associate Professor of Public Management and Policy and Faculty Director of the Research Center for Leadership in Action at New York University's Robert F. Wagner Graduate School of Public Service. Her work is grounded on institutional analysis and organizational theory and spans both the United States and Latin America. Her research explores how responsibility is negotiated and distributed among stakeholders participating in collective problem solving in society and in organizations and its impact on democracy. Ospina currently directs a Ford Foundation sponsored multiyear, national research project on social change leadership in the United States and participates in a comparative study of public management evaluation systems in thirteen countries in Latin America. She has authored numerous articles and books, among them, Illusions of Opportunity: Employee Expectations and Work Place Inequality (Cornell University Press, 2006). Ospina earned her PhD in Sociology and a master's in Public Policy and Management from the State University of New York at Stony Brook.
Ken Peattie is Professor of Marketing Strategy at Cardiff Business School, which he joined in 1986, after spending time working in marketing practice in the international paper and electronics industries. He is also Director of the ESRC Research Centre for Business Relationships, Accountability, Sustainability, and Society (BRASS), which specializes in research into corporate sustainability and social responsibility. His research focuses on the implications that sustainability has for the marketing and corporate strategies of business, and for marketing and management research and education. He has authored two books and numerous book chapters and refereed journal articles on these issues.
Ronald W. Perry is Professor of Public Affairs at Arizona State University. His principal research interests are in disaster preparedness, public hazard education, and disaster operations. Perry currently serves on the Steering Committees for the Phoenix Urban Area Security Initiative, the Phoenix Metropolitan Medical Response System, and the Arizona Council for Earthquake Safety. He holds the Award for Excellence in Emergency Management from the Arizona Emergency Services Association and the Award for Outstanding Environmental Achievement from the U.S. Environmental Protection Agency. The Phoenix Fire Department selected him for the Pearce Memorial Award for Contributions to Hazardous Incident Management.
Claudia Peus is Assistant Professor of Social/Organizational Psychology at Ludwig Maximilian University Munich (Germany) and a Visiting Scholar at MIT's Sloan School of Management. Her research interests include the impact of leadership on follower attitudes and behaviors, leadership development, and women in management. In addition to her academic work, she is involved in executive education programs for managers of commercial as well as non-profit organizations.
Elly Philpott is a Senior Research Fellow at the University of Bedfordshire, a visiting lecturer at the University of Hertfordshire and a private business consultant. She has a BSc in Physical Science, a Master's in IT for Manufacture, and a PhD in Concurrent Engineering and design ethos. She has worked in international supply chain management in the telecommunications sector and with various aerospace and automotive OEMs to improve new product introduction processes. More recently, She has been engaged in the support of local SMEs.
Rebecca Piekkari is Professor of International Business at the Helsinki School of Economics, Finland. Her area of expertise is international management, with a specific focus on management of global corporations. She has also written about the use of qualitative research methods in international business. Her articles have appeared in the Journal of Management Studies, European Management Journal, International Journal of Cross-Cultural Management, International Business Review, Management International Review, Corporate Communications, and Business Communication Quarterly. Her most recent book is the Handbook of Qualitative Research Methods for International Business (with C. Welch) published by Edward Elgar in 2004.
Frank T. Piller is a Professor of Management at RWTH Aachen University, Germany, and the director of its innovation management group. He also holds a research affiliation with the MIT Design Lab at the Massachusetts Institute of Technology in Cambridge, Massachusetts. He graduated summa cum laude with a PhD in operations management from the University of Wuerzburg, Germany, and worked as an assistant/associate professor at TUM Business School (Munich, Germany) from 1999 to 2004. Before joining [Page xxx]Aachen University, he held a research fellowship at MIT Sloan School of Management from late 2004 until 2007. Piller's research focuses on user cocreation, mass customization, and the management of discontinuous innovation.
Pierpaolo Pontrandolfo is Full Professor in Business and Management Engineering at the Polytechnic of Bari, Italy, where he is Head of Department of Environmental Engineering and Sustainable Development. He holds a PhD in Advanced Production Systems. He was visiting scholar at the University of South Florida, USA, in 1995 and 1997. He is author of about 80 papers, 40 of which are published by international books or journals. His research mainly concerns supply chain management.
Irene Hon-fun Poon has been a consultant within the human capital group of Watson Wyatt for many years. Poon took a degree in BA followed by an MBA at Hong Kong University of Science and Technology. She is currently a PhD candidate of Cass Business School, City University of London. She holds professional qualifications of GRP and CCP of World at Work, United States and is a Licentiate of Chartered Institute of Personnel and Development, United Kingdom. Her research interests include cross-cultural management and Asia Pacific management and business. Her recent publications are in the Asia Pacific Business Review.
Gayle Porter is a member of the Management Faculty at Rutgers University in Camden, New Jersey. Her industry experience includes technical work in the oil and gas industry, finance and accounting with a Fortune 500 company, and consulting on training programs and employee development. Gayle received her PhD in Management and Human Resource from The Ohio State University. At Rutgers, she teaches courses in Organizational Change, Social Responsibility, International Human Resource Management, and Performance Improvement/Employee Development. Porter's research explores various organizational supports for realization of employees' full potential. Her publications focus on workaholism and work ethic, and issues surrounding collaborative work.
Emanuela Prandelli is an Associate Professor of Management at Bocconi University. She holds a PhD in Management and served as a Research Assistant at the Kellogg School of Management, Northwestern University (1998– 1999) and as a Visiting Professor in 2001. Her research focus regards virtual communities of consumption, the study of e-business, and the process of innovation. She published several international articles in leading international journals like CMR, JIM, OS, and MIT Sloan Management Review. She won the 2001 Accenture Award for the best paper published in California Management Review in 2000.
Betty Jane Punnett, Professor of International Business and Management at the Cave Hill Campus of the University of the West Indies. She came to Cave Hill in 1999, from the Mona Campus. Punnett holds a PhD in International Business from New York University, an MBA from Marist College and a BA from McGill University. She has published over 50 academic papers. Recent books include The Handbook for International Management Research, International Perspectives on Organizational Behavior and Human Resource Management, Experiencing International Business and Management, and Successful Professional Women of the Americas.
David F. Pyke is the Kimball Professor of the Science of Administration and Associate Dean at the Tuck School of Business, Dartmouth College. His research interests include supply chain management, pricing, inventory, and low-cost country sourcing. He has consulted for Accenture, Corning, DHL, Eaton, and Black & Decker among others.
Maika Rawolle is academic associate and PhD candidate at the Chair of Psychology, Technical University of Munich. She has an Honors Degree in Psychology from the University of Potsdam. Her research interests focus on motivation diagnostics, work motivation, visions, and volition.
Christopher J. Rees, PhD, is a chartered psychologist based within the Institute for Development Policy and Management at the University of Manchester, United Kingdom. He holds an honorary Chair in International Human Resources at Beijing University of Technology. His professional interests focus upon international HR-related change and development initiatives.
Fred Riggins is an Assistant Professor at the Carlson School of Management of the University of Minnesota. He received his PhD from Carnegie Mellon University and has served as a faculty member at Georgia Tech and the University of Alberta. His research focuses on strategies for implementing interorganizational systems such as RFID, new business models for Internet-based commerce, and the implications of the digital divide for managers and businesses. He is the RFID Project Leader at the MIS Research Center at the Carlson School where he organizes and hosts a quarterly RFID Industry Forum.
Michael Roberto, Trustee Professor of Management at Bryant University. He previously taught at Harvard Business School and New York University. Roberto's research focuses on strategic decision-making processes and senior management teams. He has published articles based upon his research in the Harvard Business Review, California Management Review, MIT Sloan Management Review, The Leadership Quarterly, Group and Organization Management, and Ivey Business Journal. His recent book Why Great Leaders Don't Take Yes For An Answer was named one of the top 10 business books of 2005 by The Globe and Mail, Canada's largest daily newspaper.
Janet Linda Rovenpor is a Professor of Management at Manhattan College, Riverdale, New York. She teaches courses in Introduction to Management, Human Behavior in Organizations, Strategic Management, and E-Management. [Page xxxi]The author of numerous articles in academic and professional journals, Rovenpor's research and writing have focused on business ethics, managerial values and personality traits, women in management, and organizational crises. She has written case studies on JetBlue Airways, Abercrombie & Fitch, The Corcoran Group, The Alyeska Pipeline Service Company, and Eli Lilly & Company.
Chris Rowley, PhD (Oxford), Professor of Human Resource Management, Cass Business School, City University, is Director of the Centre for Research on Asian Management, Editor of Asia Pacific Business Review, Series Editor of “Studies in Asia Pacific Business” and “Asian Studies: Contemporary Issues and Trends,” and has published widely including in California Management Review, Journal of World Business, and International Journal of HRM, with over 100 articles, 80 book chapters, and 20 books. New and forthcoming include The Practice of HRM in Asia, The Changing Face of Management in Korea, The Changing Face of Asian Women in Management, Asian Industrial Relations: An Enterprise Case Book, Trends in Mobile Technology & Business in Asia, and HRM: The Key Concepts.
Marisa Salanova is Full Professor of Work Psychology at Jaume I University (Spain). She has a PhD in Work & Organizational Psychology and published about 100 articles, book chapters, and books on effects of technology at work, training, job stress, burnout, and engagement. She is also involved on organizational consultancy particularly about job stress interventions in organizations.
Joseph Sarkis is a Professor of Operations and Environmental Management within the Graduate School of Management at Clark University. He earned his PhD from the University of Buffalo. He has published over 200 articles as peer reviewed journal articles, published proceedings, and book chapters. His research interests include business and the environment, logistics, supply chain, information systems, technology and operations management topics. He recently published an edited book titled Greening the Supply Chain. He is a member of a number of editorial boards for a wide range of internationally recognized journals. Currently, he is the editor of Management Research News, published by Emerald Publishers. He is also a member of a number of professional organizations.
Angel Saz-Carranza is completing a PhD in Public Management at ESADE and is a Visiting Scholar at the Wagner School of Public Service, NYU. He has worked with nonprofits and governmental institutions in Europe, Africa, Latin America, and Asia in Humanitarian Aid and International Development and in the European Commission's Humanitarian Office, and has been the Sudan Country Coordinator with CESVI-World Aid from Italy, and Vice-President of Engineers Without Borders-Catalunya.
Hans Schenk is Professor of Economics and Director of the Tjalling C. Koopmans Research Institute at Utrecht University's School of Economics (USE) in the Netherlands. He is an active consultant to businesses and governments and an associate editor of the International Journal of the Economics of Business and the International Review of Applied Economics.
Claudia Bird Schoonhoven (Kaye) is Professor of Organization and Strategy at the Paul Merage School of Business, University of California Irvine, and she earned degrees at Stanford University (PhD, MA). Schoonhoven's research focuses on the evolutionary dynamics of technology-based firms, innovation, and entrepreneurship. She is coauthor of The Innovation Marathon: Lessons from High Technology Firms (1990, 1993), The Entrepreneurship Dynamic in Industry Evolution (2001), and her research has been published in the ASQ, AMJ, OS, JABS, and other journals and books. The Technology and Innovation Management Division of the Academy of Management recently honored her as their Distinguished Scholar for 2006. Schoonhoven is a Fellow of the Academy of Management, the former Editor in Chief of Organization Science, and former President of the Western Academy of Management.
Birgit Schyns received her PhD at the University of Leipzig, Germany. She worked as an Assistant Professor in the Netherlands where she continued her work on leadership, preparedness to change, and self-efficacy. Her research focuses on leadership, especially the perception of leadership and implicit leadership theories. She is currently a reader at the Portsmouth Business School, United Kingdom.
Barbara Scozzi is Assistant Professor in Business and Management Engineering at the Polytechnic of Bari, Italy. She got the PhD in Business Engineering at University of Tor Vergata/Rome Polytechnic of Bari (Italy) in 2001. Her main research interests are coordination, knowledge management, and innovation in business organizations.
Matthias Seifert is a PhD candidate at Judge Business School, University of Cambridge. His research focuses on intuition and rationality in organizational decision capabilities and is funded by the Economic and Social Research Council, United Kingdom. He holds degrees in Decision Sciences, Economics, and Management from LSE and the University of Hamburg.
James Sena is Professor of Management and Information Systems at Cal Poly's Orfalea College of Business. His current teaching assignments include Organization Systems and Technology, Management Information Systems, Project Management, Business and IT Strategy, and Computer Security. He received his PhD in Organization Theory and Computer Science from the University of Kentucky. His research interests include knowledge management; sustainable work systems; process analysis and reengineering; research and development of group decision making; and organizational analysis.
[Page xxxii]Hendrick Serrie is Professor Emeritus of Anthropology and International Business at Eckerd College. He holds degrees from the University of Wisconsin, Cornell University, and Northwestern University. Since 1980, he has been a pioneer in the practical applications of cultural anthropology to international business, and has specialized in cross-cultural communication and behavior, multicultural management and organization development, corporate culture, and Third World technology transfer and product development. He was the Founding Chairman of a unique anthropology-led major in International Business that for over 2 decades has been among Eckerd College's three most popular programs.
Morris Shapero is Assistant Professor of International Business at Eckerd College. He holds BS and MBA degrees from the University of Southern California. He came to Eckerd College in 2002, after nearly 30 years working in corporate marketing and management both domestically and internationally. For many years, he was Principal of Morris Alan Marketing, a marketing consulting service in St. Petersburg, Florida. His teaching and research interests focus on international management and intercultural communications.
Willow A. Sheremata is an Associate Professor of Business Policy at York University. She received her PhD from the Stern School of Business at New York University. Her research interests include the benefits to firms—and society—of competing through radical innovation and corresponding difficulties in the implementation process. She continues to address tensions that arise from the simultaneous need for knowledge generation and integration in the innovation process, as well as the role of power. Her strategy formulation work addresses the effects of innovation type on competitive dynamics and innovation performance. She has published in the Academy of Management Review, the Journal of Product Innovation Management, and the Antitrust Bulletin.
Kenneth S. Shultz is a Professor of Psychology at California State University, San Bernardino. He received his PhD in industrial-organizational psychology from Wayne State University. His research interests include personnel selection, applied psychometrics, older worker employment/career issues, and retirement. He has published over 30 articles and made more than 60 presentations at regional and national conferences. He has also published book chapters and encyclopedia entries, as well two books: Measurement Theory in Action: Case Studies and Exercises coauthored with D. J. Whitney and Aging and Work in the 21st Century coedited with G. A. Adams.
Steve Sizoo is Associate Professor of Management and International Business at Eckerd College. He holds BS and MBA degrees from the University of Southern California, and the DBA degree from Nova Southeastern University. Following 15 years working as a marketing executive with multinational corporations, he turned to teaching and has been on the faculty at Eckerd College since 1992. His research interests and publications focus on intercultural issues, business education, and tourism.
Aaron Smith, PhD, is Professor of Sport Management at La Trobe University, Melbourne, Australia. He is a regular consultant to the sport industry and corporate world in consumer psychology and organizational change management. Smith's research focuses on individual responses to change, the management of organizational change, and contextual forces for change. He has also worked extensively on the analysis of the global sport industry and its future. Smith is author or coauthor of more than 10 books examining various aspects of sport business and change. He holds a doctorate in management.
Scott Somers, PhD, has been a member of the Phoenix (Arizona) Fire Department since 1996 and is assigned to the Special Operations Division. He is a paramedic who specializes in toxicology and hazardous materials response. Somers is also an elected member of the Mesa City Council, a faculty associate in both the School of Public Affairs and the College of Technology Management at Arizona State University, and serves on the Coordinating Council for the Arizona Department of Homeland Security. His principal research interests include continuity of operations, high-reliability organizations, and disaster planning and response.
John Steen is a Senior Lecturer in Strategic Management and a member of the Enterprise and International Business research group at University of Queensland Business School. He holds PhDs from the University of Tasmania (Biochemistry) and the University of Queensland (Strategic Management). Prior to becoming a lecturer in business strategy, he was involved full-time in medical research. His current research and teaching focus within innovation and strategic management reflects an ongoing interest in intangible resources such as knowledge and information and the way that they contribute to strategic choice and sustained competitive advantage and he currently provides consulting services to a prominent Australian telecommunications company.
Christoph Stöckmann, PhD candidate, researches and teaches management at the University of Duisburg-Essen, Germany, where he is a member of the e-business and e-entrepreneurship research group. He graduated in 2005 with a diploma in business administration and information science from the University of Duisburg-Essen, Germany. His current research activities focus on the interface of entrepreneurship and strategic management.
Micheal T. Stratton, PhD, is an Assistant Professor of Management in the Department of Economics and Management at Hood College in Frederick, Maryland. He earned his doctorate in Public Administration and Policy from the University [Page xxxiii]at Albany, SUNY. His current research is focused on the connection between emotions and the technological aspects of organizational life important to managers, leaders, and employees with specific attention to electronic monitoring and personal Internet use at work. His work has appeared in Research on Emotion in Organizations: The Effect of Affect in Organizational Settings and a number of works in progress and in press articles/book chapters are forthcoming.
Sully Taylor, PhD (University of Washington), is Professor of International Management and Human Resource Management at Portland State University, School of Business Administration, and Associate Dean and Director of Academic Programs. Her research focuses on the creation of effective global HRM systems in multinational firms, including global leadership development, the management of women expatriates and sustainable HRM. Taylor has authored or coauthored a number of articles on her research, which have been published in leading journals. She is also the coauthor (with N. Napier) of Western Women Working in Japan: Breaking Corporate Barriers.
Rajan A. Thillai is currently an Assistant Professor in the Department of Management Studies at IIT Madras where he teaches Finance and Strategy courses for the MBA program. Prior to joining academia, Thillai was working at Infosys Technologies, a top IT solutions company in India. His research areas include IT industry, Corporate Finance, Venture Capital, and Globalization.
Mohan Thite is Senior Lecturer in Griffith Business School, Griffith University, Australia. He has over 20 years of experience as an HR professional, both in industry and academia. His current research is spread over diverse areas of HRM such as SHRM in the knowledge economy, management of knowledge workers, HRM in the Indian IT/BPO industry, and HRIS. His publications include a recent book on Managing People in the New Economy, an upcoming edited book on HRIS with M. Kavanagh, and several papers in academic journals and books.
Nicole Torka, PhD, Assistant Professor in Human Resource Management, Department Operations, Organizations and Human Resources, University of Twente. Her current research is still focused on the flexible labor/commitment link, but her interest turned from employee into employer commitment including the so-called new employment relationship. Furthermore, her research experience and interest involves other employee attitudes (i.e., psychological contract, job satisfaction) and worker participation.
Eva Traut-Mattausch, after receiving her PhD in Social/Organizational Psychology in Munich, Germany, started working at the Ludwig-Maximilians-University Munich as an assistant professor in August 2004. Her research interests focus on improving innovation, overcoming resistance to change, intercultural differences, leadership, and women in management.
Fu-Sheng Tsai (PhD, I-Shou University, Taiwan) is an assistant professor in the Department of Business Administration, Cheng Shiu University, Taiwan. His research interests are on the intersection of knowledge management, social networks and entrepreneurship in the context of Chinese society. He has published his works in Knowledge Management Research & Practice, Pan-Pacific Management Review and other Chinese mainstream journals like the Journal of Technology Management.
Rob van Tulder, Professor of International Business, RSM Erasmus University Rotterdam, department of Business-Society Management. Recent books include The Logic of International Restructuring (1995), Reputations at Stake (2003), International Business-Society Management: Linking Corporate Responsibility and Globalization (2006), and Skill Sheets: an integrated approach to research, study and management. Winner of various awards and published on a variety of topics such as multinationals, high-tech, corporate social responsibility, codes of conduct, development, the car industry, issues of standardization, network strategies, smaller industrial countries, and European Community/Union policies. He is the coordinator of the SCOPE databank project (which results in the annual listings of the world's largest TNCs from developed and developing countries in the World Investment Report of UNCTAD).
Martijn van Velzen is an assistant professor at the School of Management and Governance of the University of Twente (the Netherlands). He holds an MA in Sociology from the University of Groningen. For his doctoral thesis on training for flexible workers, he received a PhD from the Department of Law of the University of Amsterdam. His research experience involves the comparative study of industrial relations, flexible employment, active labor market policies, human resource management, and vocational education and training. He is a contributing member of the International Relations Association's Study Group on Flexible Work Patterns.
Yoav Vardi has been a faculty member with the Department of Labor Studies at Tel Aviv University since 1980. He received his PhD in organizational behavior from the New York State School of Industrial and Labor Relations, Cornell University, where he recently spent his sabbatical as a visiting professor. Yoav's areas of interest are organizational careers and organizational misbehavior. His book on misbehavior in organizations (coauthored with E. Weitz) was published in 2004. His articles appeared in the Academy of Management's Journal and Review, Journal of Vocational Behavior, Psychological Reports, Organization Science, and the Journal of Business Ethics.
Matti A. Vartiainen, PhD, Professor of Learning Organization at the Laboratory of Work Psychology and Leadership (Helsinki University of Technology, Department of [Page xxxiv]Industrial Engineering and Management). He is leading the Virtual and Mobile Work Research Unit (http://vmwork.tkk.fi) at BIT Research Centre (http://www.bit.hut.fi/). His research interests cover the fields of organizational innovations, mobile distributed work, reward systems (http://www.palkitseminen.hut.fi), knowledge and competence building, collaboration, and e-learning systems.
Alfred Vernis is a member of the Institute of Public Management (IDGP) and the Institute of Social Innovation at ESADE. He currently manages the Social Enterprise Knowledge Network (SEKN) research at ESADE, led by the Harvard Business School and supported by Fundación Avina. He has published various articles and books on management in the third sector. He is a coauthor of Nonprofit Organizations: Challenges and Collaboration (2006) and Effective Management of Social Enterprises (2006). In recent years, he has collaborated on strategic planning tasks with Intermón-Oxfam, Medicus Mundi, the Jesuit Refugee Service, and so forth. He is a member of the Board of Trustees of the Fundació Catalana de l'Esplai (Barcelona).
Gianmario Verona is an Associate Professor of Management at Università Bocconi, where he is also Associate Director of the PhD in Business Administration and Management, and is currently Visiting Professor at Tuck School of Business. He holds a PhD in Management, and he served as a Research Assistant at the Massachusetts Institute of Technology (1997–1998). His research interests include user innovation and the role of new product development in firms' strategic renewal. He published several international articles in leading journals among which Academy of Management Review, Industrial and Corporate Change, Journal of Interactive Marketing, and MIT Sloan Management Review.
Kim-Chi Wakefield Trinh is an Assistant Professor in Business Policy at the National University of Singapore Business School. She holds a BA from Cornell University and a PhD from Duke University. Before joining academia, Kim-Chi was an investment banking associate for Smith Barney and a country manager for Aetna International in Asia.
Mo Wang, PhD, is an Assistant Professor of Psychology at Portland State University. He received his PhD in both industrial-organizational psychology and developmental psychology from Bowling Green State University in 2005. He also had a minor in quantitative methods. His research interests include expatriate management, global/cross-cultural HR practice, older worker employment, and retirement. He has published his work in Journal of Applied Psychology, Personnel Psychology, Psychology and Aging, Organizational Research Methods, Educational and Psychological Measurement, and Personality and Individual Differences. He has also been contracted by several Fortune 500 companies to provide consulting services in both English and Chinese.
Ely Weitz, PhD, Senior Lecturer at the Department of Labor Studies, Tel Aviv University, heads the Executive Master's Program in Labor Studies. He was Visiting Professor at Baruch College, Zicklin School of Business. Weitz also worked for Chemical Bank, New York, in their Human Resources Division. His research interests include organization theory, management history, management and organization development, and misbehavior in organizations. Weitz has recently published a book on organizational misbehavior (with Y. Vardi) titled Misbehavior in Organizations: Theory, Research and Management.
Peter J. Williamson is Professor of International Management and Asian Business at the INSEAD in Singapore and Visiting Professor at the Judge Business School, University of Cambridge. Formerly at The Boston Consulting Group, he serves on the boards of several companies. He holds a PhD in Business Economics from Harvard University.
Donna J. Wood, David W. Wilson Chair in Business Ethics, University of Northern Iowa, is a founder and past president of the International Association for Business and Society, and served as editor of Business & Society. She is also past-president of the Society for Business Ethics and the Social Issues Division of the Academy of Management. She has published many articles and books, and has won awards for her innovative and influential work. With three colleagues, she recently completed a book, Global Business Citizenship: Transforming Ethics and Sustainable Capitalism. Her most recent book is Business Ethics: Text and Workbook, published in 2007 by Woodhaven Press. Her current interests include global business citizenship, business ethics, corporate social performance, and stakeholder theory.
List of Entries
Business and Society: Contemporary Issues
- Fostering Social and Civic Responsibility by Organizations and Their People
- Poverty Alleviation as a Corporate Issue
- Organizational Crisis Management in the Post-9/11 Business Epoch
- Integrating Corporate Social Responsibility in the Management of Supply Chains
- Activist Groups Tactics to Influence Companies
- Global Business Citizenship: A Model of Social Responsibility and Ethical Behavior for the 21st Century
- Excessive Work and Its Business Consequences
- Factors Influencing Women Managers' Success
- Future Directions in Labor Relations: A 2025 Perspective
Entrepreneurship in the 21st Century
- Organizational Emergence: Business Start-Up Issues
- Corporate Entrepreneurship
- Social Entrepreneurship and Social Enterprise
- High Technology Entrepreneurship
- Governmental Impedimentation and Facilitation of Entrepreneurship
- Women Entrepreneurs
- Entrepreneurial Resilience: What Makes Entrepreneurs Start Another Business After Failure?
- Strategic Planning in New Ventures and Young SMEs
Gender and Diversity in Organizations
- Diversity and Diversity Management in the Age of Globalization
- Ethnic and Minority Enterprise
- Aging and Work Motivation
- Family-Friendly Organizations
Human Resources as a Key Strategic Factor
- Human Resources Management in the 21st Century
- Managing in the New Economy: Restructuring White-Collar Work in the United States, the United Kingdom, and Japan
- Work-Home Interaction: A Challenge to Human Resources Management
- External Competitiveness: Theoretical and Practical Facets of Strategic Pay Level Decision Making
- Flexible Labor
- Employee Wellness Programs
- Career Management
- Careers in Transition
- The Changing Nature of Mid- and Late Careers
Information and Knowledge with Mobility and Ethics
- Knowledge Management: Strategy, Culture, Intellectual Capital, and Communities of Inquiry
- Facilitating Mobile and Virtual Work
- Balancing the Implications of Employee Telework: Understanding the Impacts for Individuals and Organizations
- Electronic Monitoring of Personal Web Use at Work
- Information Privacy in Organizations
- Multilingual Issues in Global E-Commerce Web Sites
- Managing Intangible Capital
- What Is the Business Case for Adopting RFID?
Leadership without Boundaries
- Leadership Style: Developing a Leadership Style to Fit 21st-Century Challenges
- Remote Leadership
- Leadership in Interorganizational Networks
- Challenges of Implicit Leadership Theories for Management
- Integrating Plurality: Toward an Integral Perspective on Leadership and Organization
- The Global Manager's Work: Crossing Boundaries of Distance, Countries, and Cultures
Managing the Global Enterprise
- Global Mind-Set
- Management in Developing Countries
- Internationally Managing in the Face of Terrorism-Induced Uncertainty
- HRM Best Practices and Transfers to the Asia Pacific Region
- Cultural Differences in Perceptions of Fairness in Organizational Contexts
- Winning in Asia
- Language Issues in Multinational Management
Non-Business Organizations: New Perspectives
- Arts Management Issues in the 21st Century
- Hospital Planning for Weapons of Mass Destruction Incidents
- Unique Aspects of Managing Sports Organizations
- Managing Philanthropic Organizations for Creativity
Operations Management with New Technologies in a Global Context
- Supply Chain Management: Integration and Globalization in the Age of e-Business
- Mass Customization
- Improving Supply-Chain Information Velocity, Product Customization, and Cost Through Extended Enterprise Applications
- Business Process Outsourcing Management Issues
- Place and Space Strategies for 21st-Century Organizations
- Ethical Manufacturing
Organization Development and Change in the 21st Century
- Change Agency in 21st-Century Organizational Life
- Organization Development in the 21st-Century
- The State of Organization Development
- Managing Creativity and Innovation in the 21st Century
- Organizational Memory: Why Does It Matter?
- Why Catastrophic Organizational Failures Happen
- Motivating Individuals and Groups at Work in the 21st Century
- Intrinsic Motivation in Public Organizations
- Why Self-Set Goals May Sometimes Be Non-Motivating
- Organizational Politics in Management Settings
- Understanding and Managing Misbehavior in Organizations
- Organizational Paranoia: Origins and Dysfunctional Consequences of Exaggerated Distrust and Suspicion in the Workplace
- New Approaches for Cultivating and Nourishing Communications Networks
- Intercultural Communication: Strategies for Managing Intercultural Dimensions of Business
- Emotion in Organizations
Organizing in the Post-9/11 World
- Constraints on Strategy of an Organizational Structure
- Global Projects as New Organizational Form
- Artistic Methods and Business Disorganization
- Organizational Security
Strategy in a Fast and Networked World
- Strategic Decisions in High-Velocity Contexts
- Innovation as a Strategy in Network Markets
- Planning Effectiveness for Internet-Based Interorganizational Systems
- The Competitive Advantage of Interconnected Firms
- New Product and Service Development in Strategic Alliances
- The Merger Paradox: Determinants and Effects
- Evolving Aspects of Outsourcing to India
- Holistic Approaches to Business Planning
- Culture-Sensitive Global Strategies
- Co-Opetition: Promises and Challenges
- Business Imitation
Sustainability and the Natural Environment: Green Management
- Toward Sustainable Organizations for the 21st Century
- Why Do Firms Comply With Environmental Regulations?
- Understanding and Overcoming the Green Wall: Environmental Strategy, Leadership, and Change Management in Business
- Environmental Supply Chain Management
Teaming in and beyond Organizations in the Knowledge Economy
- The Evolving Nature of Work Teams: Changing to Meet the Requirements of the Future
- Collaborative Innovation: Web-Based Tools for Customer Involvement in New Product Development
- Coordination in Global Teams
- Transnational Teams in Knowledge-Intensive Organizations
- Conflict Management in Work Teams