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Aaron C. H. Schat, Michael R. Frone & E. Kevin Kelloway
Chapter 4: Prevalence of Workplace Aggression in the U.S. Workforce: Findings from a National Study
Aggression, whether harmful to life and limb or merely painful to the ego, seems to be a real and important part of the human condition.
Workplace aggression and violence have garnered a great deal of public attention due to the media exposure given to serious acts of workplace violence. The phrase “going postal,” referring to an act of vengeful violence carried out by a disgruntled fired employee on his former boss and coworkers, has become part of our vernacular. Although these acts are extremely serious and call for action ...