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Aaron C. H. Schat & E. Kevin Kelloway

In: Handbook of Work Stress

Chapter 8: Workplace Aggression

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Workplace Aggression
Workplace aggression
Aaron C. H.SchatE.Kevin Kelloway

Authors' Note: Preparation of this chapter was supported by a Social Sciences and Humanities Research Council of Canada (SSHRC) doctoral fellowship and Ontario Graduate Scholarship to the first author and grants from both the SSHRC and the Nova Scotia Health Research Foundation to the second author. Correspondence concerning this article should be addressed to Aaron C. H. Schat, Michael G. DeGroote School of Business, McMaster University, 1280 Main Street West, Hamilton, Ontario, Canada, L8S 4M4. Electronic mail may be sent to schata@mcmaster.ca

Work is, by its very nature, about violence—to the spirit as well as to the body. It is about ulcers as well as accidents, about shouting matches as well as fistfights, about nervous breakdowns as well as kicking ...

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