• Summary
  • Contents
  • Subject index

This is the first international and inter-disciplinary social science Handbook on health and medicine. Five years in the making, and building on the insights and advice of an international editorial board, the book brings together world-class figures to provide an indispensable, comprehensive resource book on social science, health and medicine. Pinpointing the focal issues of research and debate in one volume, the material is organized into three sections: social and cultural frameworks of analysis; the experience of health and illness; and health care systems and practices. Each section consists of specially commissioned chapters designed to examine the vital conceptual and methodological practice and policy issues.

The Patient's Perspective regarding Appropriate Health Care
The patient's perspective regarding appropriate health care
Introduction

This chapter is concerned with patients' perspectives regarding their health care. Initially, these perspectives were highlighted by a substantial body of research examining patients' satisfaction with the care they received. A number of common themes emerged indicating, for example, universal problems arising from health professionals' failures to communicate effectively with their patients. Research into patient satisfaction, whilst drawing attention to important concerns of patients, has given patients only a limited and passive role in influencing health care. The case is therefore examined for involving patients more actively in decisions about their care. The chapter concludes by speculating about future trends and dilemmas for health care systems arising from increased patient involvement.

Origins of ...
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