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Today, more than ever before, the delivery of public services is diffused among a menagerie of organizations, including national, regional and local government agencies, private nonprofit organizations and for-profit enterprises. This is true in the United States where the federal government has essentially divested responsibility for direct service delivery, assigning greater responsibility and flexibility to state and local governments which in turn are contracting with nonprofit and for-profit firms for the provision of public services. Other countries as well, including the United Kingdom, New Zealand, Australia and many European countries, have also experienced a blurring of the boundaries between government, nonprofit organizations and the private sector (Kramer et al., 1993; McDonald, 1997). There is no evidence ...
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