Previous Chapter Chapter 27: Representative Bureaucracy Next Chapter

Lois R. Wise

In: Handbook of Public Administration

Chapter 27: Representative Bureaucracy

Edited by: B. Guy Peters & Jon Pierre

DOI: http://dx.doi.org/10.4135/9781848608214.n28

Subject: Public Administration (general)

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Representative Bureaucracy
Representative bureaucracy
Representative Bureaucracy in Historical Context

Representative bureaucracy pertains to the extent to which the bureaucracy responds to the preferences of society. Pitkin (1967) identified different forms of substantive representation, including the relatively common forms of trustees, delegates and politicos. A trustee is someone who uses his or her discretion to make decisions on behalf of, and in the best interests of the represented; a delegate is someone who tries to discern the desires of the represented; and a politico is someone who acts to maximize a political position or status. Last, symbolic representation involves the general public's belief that it is fairly represented. It is achieved by visible evidence of salient group members in government rather than by proportional representation or policy congruence. ...

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