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[H]e liked to organize, to contend, to administer; he could make people work his will, believe in him, march before him and justify him. This was the art, as they said, of managing …
[P]ublic management … is a world of settled institutions designed to allow imperfect people to use flawed procedures to cope with insoluble problems.
Public management is the subject of a rapidly growing literature that is international in scope and multifarious in content.1 The common sense of public management is relatively straightforward. Good public managers, whatever their particular positions or responsibilities, are men and women with the temperament and skills to organize, motivate and direct the ...
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