• Summary
  • Contents
  • Subject index

Work in the 21st century requires new understanding in organizational behaviour; how individuals interact together to get work done. This volume brings together research on essential topics such as motivation, job satisfaction, leadership, compensation, organizational justice, communication, intra- and inter-team functioning, judgement and decision-making, organizational development and change. Psychological insights are offered on management interventions, organizational theory, organizational productivity, organizational culture and climate, strategic management, stress, and job loss and unemployment.

Productivity in Organizations
Productivity in organizations

Despite the unquestioned importance of productivity for organizations, there is considerable disagreement regarding its conceptualization and measurement. The current chapter reviews the various usages of the term, the different types of measures used, and the relationship between productivity and the related constructs of performance, effectiveness, and efficiency. The chapter then addresses a range of measurement issues associated with productivity, and reviews the types of factors that have been found to predict productivity at the organizational and group levels of analysis.

Over the past 15 years, we have seen a dramatic growth in interest in the development of models of individual job performance. Surprisingly, however, relatively little attention has been paid to the development of models of productivity. The individual performance literature ...

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