- Subject index
Work in the 21st century requires new understanding in organizational behaviour; how individuals interact together to get work done. This volume brings together research on essential topics such as motivation, job satisfaction, leadership, compensation, organizational justice, communication, intra- and inter-team functioning, judgement and decision-making, organizational development and change. Psychological insights are offered on management interventions, organizational theory, organizational productivity, organizational culture and climate, strategic management, stress, and job loss and unemployment.
Chapter 19: Management Interventions
Improving individual and organizational effectiveness has been a primary research focus for the management and organization theorists since the early part of this century. Starting with Taylor's scientific management approach, business organizations of this century have seen many management interventions aimed at improving their effectiveness. A partial list of such interventions include scientific management, participative management, quality of work life programs, Management by objectives (MBO), quality circles, total quality management (TQM), business process reengineering, and the balanced scored card approach, among others. A conceptual framework based on intervention criteria is presented in this chapter. Using this framework, this chapter will review and analyze the management interventions and the focus will be on selected important interventions such TQM, MBO, and participative management. Specifically, ...