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Tjai M. Nielsen, Amy C. Edmondson & Eric Sundstrom

In: Handbook of Organizational and Managerial Wisdom

Chapter 2: Interpersonal Logic—Team Wisdom: Definition, Dynamics, and Applications

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Interpersonal Logic—Team Wisdom: Definition, Dynamics, and Applications
Interpersonal logic—team wisdom: Definition, dynamics, and applications

The power of effective teamwork can result in amazing innovation, brilliant strategy, and saved lives. For example, new product development teams navigate disciplinary boundaries to develop breakthrough technologies, surgery teams learn new lifesaving techniques, and executive teams candidly share crucial strategic information with implications for improving market performance. Ineffective teamwork, in contrast, can lead to bankruptcy (consider Enron), accidents, and missed opportunities. For example, dysfunctional top management teams can let politics and disagreements consume their attention, leaving their organizations floundering in a competitive marketplace; poorly coordinated mountain expedition teams can allow a team member's death; and misaligned product development teams can waste money and time, missing crucial market windows. Teams that have ...

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