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Christophe Roux-Dufort

In: International Handbook of Organizational Crisis Management

Chapter 8: A Passion for Imperfections: Revisiting Crisis Management

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A Passion for Imperfections: Revisiting Crisis Management
A passion for imperfections: Revisiting crisis management

Risk and crisis management has become paramount for many companies, while Western societies have been more and more sensitive to risks in every domain of their development. The advent of the risk society suggested by Ulrich Beck in the mid-1980s has now come true (Beck, 1992). This tendency toward the systematic reduction of risk exerts a strong pressure upon companies. The demand for “risk zero” intensively relayed by the media is still persistent even though most authorities, governments, and companies keep explaining to consumers, shareholders, employees, and more generally citizens that it remains a myth. This demand is all the more omnipresent even though, despite continuous efforts to manage risk through regulations ...

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