- Subject index
This milestone Handbook brings together an impressive collection of international contributions on micro research in Organizational Behavior. Focusing on core micro Organizational Behavior issues, chapters cover key themes such as individual and group behaviour. The Sage Handbook of Organizational Behavior Volumes I provides students and scholars with an insightful and wide reaching survey of the current state of the field and is an indespensible road map to the subject area. The Sage Handbook of Organizational Behavior Volume II will publish in November 2008. Edited by Stewart R Clegg and Cary L Cooper this Handbook draws together contributions from leading macro Organizational Behavior scholars.
Chapter 14: Conflict in Workgroups
Conflict in general is defined as perceived incompatibilities (Boulding, 1963) by the parties involved, and is an inherent aspect of organizational life. Conflict has been studied in diverse contexts ranging from the effects of conflict between married couples (e.g., Gottman and Krokoff, 1989) to managing conflict between nations (e.g., Hopmann, 1996). In organizations, conflicts can occur between co-workers (e.g., Amason, 1996; Jehn, 1995; Pelled, 1996), between an employee and supervisor (e.g., Rahim et al., 2001), or between groups or departments (e.g., Nauta et al., 2002). Interorganizational relationships can also be marked by conflicts (e.g., Pondy, 1969; Putnam and Poole, 1987). Our focus in this chapter is on workgroups, defined as groups with three or more members who perceive themselves as ...